ImUrHaLo
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Q: Itunes keeps cancelling sync ???

So recently after updating to the new iOs7 , when i plugged in my ipod touch 5th gen , i proceeded to sync songs from my itunes library to my ipod but just as it copies the songs onto my ipod , its suddenly cancels sync and a few of my songs are not added onto my ipod. Any idea why this happens or what i can do to possibly fix this problem ?

iPod touch (5th generation), iOS 7.0.1

Posted on Oct 22, 2013 9:24 PM

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ImUrHaLo

Q: Itunes keeps cancelling sync ???

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  • by vithun kumar,

    vithun kumar vithun kumar Aug 17, 2014 11:13 PM in response to ImUrHaLo
    Level 1 (0 points)
    Aug 17, 2014 11:13 PM in response to ImUrHaLo

    I had the same issue. Unchecking the "Convert higher nitrate songs to..." option on the iPhone Summary page on iTunes fixed it for me. This results in few songs taking up more space on my phone, but at least they all sync properly now.

  • by evnhu,

    evnhu evnhu Sep 11, 2014 9:57 PM in response to vithun kumar
    Level 1 (0 points)
    Sep 11, 2014 9:57 PM in response to vithun kumar

    I tried everything on the this thread but nothing work until I unchecked "Convert higher bitrate songs ..." Now sync works fine

     

    Thanks sooooo much!

  • by nugat63,

    nugat63 nugat63 Sep 25, 2014 2:28 AM in response to evnhu
    Level 1 (0 points)
    Sep 25, 2014 2:28 AM in response to evnhu

    Yes, after frustrating two days of struggle unchecking "convert higher nitrate..." WORKED.

    My iPhone5 finally synced with the library.

    Shame Apple, if it wasn't for your faithful users and their work and help many would quit the platform.   

  • by 42n8guy,

    42n8guy 42n8guy Nov 13, 2014 7:06 AM in response to Kallendbor
    Level 1 (8 points)
    iTunes
    Nov 13, 2014 7:06 AM in response to Kallendbor

    YESSSS!!!!

  • by Soren Pearson,

    Soren Pearson Soren Pearson Apr 28, 2015 8:36 PM in response to 42n8guy
    Level 2 (165 points)
    Apr 28, 2015 8:36 PM in response to 42n8guy

    Sorry to bring up an old topic but I had the same issue of iTunes canceling the sync so I restarted my Mac and then iTunes was able to sync without issues.

  • by Huyistic,

    Huyistic Huyistic Jun 19, 2015 2:50 AM in response to AlexTB44
    Level 1 (0 points)
    Jun 19, 2015 2:50 AM in response to AlexTB44

    This worked for me thanks!

  • by Janellalexandra,

    Janellalexandra Janellalexandra Jun 30, 2015 4:53 PM in response to ImUrHaLo
    Level 1 (0 points)
    Jun 30, 2015 4:53 PM in response to ImUrHaLo

    Oh my god, i was having this problem for months and there's not much to help. This might though! Start video at 2 minutes and follow what he says! Life saver, everything works now. If you can't see the video basically go to Settings>iTunes & App Store>and then TURN OFF both music and videos under "show all" after that, check your music app and the greyed out songs and stop signs should disappear!

    https://www.youtube.com/watch?v=jlU_irzfod8

  • by mjlday,

    mjlday mjlday Sep 10, 2015 11:50 AM in response to ImUrHaLo
    Level 1 (0 points)
    Sep 10, 2015 11:50 AM in response to ImUrHaLo

    The idea of turning off conversion of higher bitrate songs to AAC 256 format is attractive, and it's wonderful that it worked for some of you, however, my entire music library with the exception of my iTunes purchases is stored in Apple Lossless (ALAC) format.  That's 4000 songs in ALAC.

     

    I just can't hold that much on my 128 GB iPhone 6.

     

    Any other ideas?

  • by kingfisher500,

    kingfisher500 kingfisher500 Dec 12, 2015 8:12 AM in response to ImUrHaLo
    Level 1 (0 points)
    Dec 12, 2015 8:12 AM in response to ImUrHaLo

    This is how I fixed this problem. I could not sync my iPad. When the problem began a couple of days ago, I got an alert message indicating that my computer was no longer authorized as shown in the following thread: <the iPhone could not be synced because this computer is no longer authorised for purchased items that are on this iPhone>.

     

    None of the suggestions given in that thread solved the problem, either.

    
 

    I finally followed the suggestion to restore my iPad. I connected to iTunes and did a restore to factory settings and then restored the iPad data from my backup, which is on my computer. I was then able to run sync without any issue.

  • by mondogreen,

    mondogreen mondogreen Apr 11, 2016 6:55 PM in response to AlexTB44
    Level 1 (4 points)
    Apr 11, 2016 6:55 PM in response to AlexTB44

    Yeah, that's it! I've experienced this problem with my 5th Gen iPod Touch off-and-on for a while, and this solved it. Removed download of all songs by the first artist that synced, and then when I re-synced, no problem. Thanks for the tip!

  • by Jonny Marshall,

    Jonny Marshall Jonny Marshall Jun 21, 2016 10:57 AM in response to ImUrHaLo
    Level 1 (6 points)
    Jun 21, 2016 10:57 AM in response to ImUrHaLo

    This worked for me: Plug in your iPod/iPhone
    Navigate to the device in iTunes
    Under summary, check "sync only checked songs and videos"
    Go back to your iTunes songs (not your device songs)
    Select all your songs
    Right click > Uncheck Selection
    Sync your device (This should do a blank sync for your music)
    Select all your iTunes music again
    Right click > Check Selection
    Re-sync your device
    This worked for me - hopefully this will do the trick for others.

  • by David Farah,

    David Farah David Farah Sep 26, 2016 9:21 PM in response to ImUrHaLo
    Level 1 (94 points)
    Sep 26, 2016 9:21 PM in response to ImUrHaLo

    I had this problem with the USB wire. Changed it to Sync with Wifi and that did the trick!  Thought the latest IOS broke things. Not true!! Something with the wire though. Not kinked and connected directly to the iMac....hummm...weird. But at least Wifi works!!! Oh and I do have songs convert to 192kbps too. Thank goodness. Changing that to OFF would hamper my collection big time!!

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