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Helpful answers
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Nov 13, 2014 7:42 AM in response to aasia_by jason269,Hi, aasia_.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps that I would recommend going through for this issue.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Cheers,
Jason H.

