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Helpful answers
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Aug 21, 2013 10:28 AM in response to Paul in LAby ofalandon,I'm having difficulties following your instructions on my computer. I found everything up until the "etc" folder. And my Macintosh HD isn't found under "Devices". Is there another way about it? Or am I doing something wrong? Please help!!!
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Aug 21, 2013 11:12 AM in response to ofalandonby ofalandon,Nevermind! I did it! THANK YOU PAUL!!! YOU'RE AMAZING!!!
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Nov 2, 2013 1:26 PM in response to Paul in LAby jimhicks8,Awesome! I did the same thing afrter installing Mavericks. The only difference is you need to turn on the hidden files earlier, because Mavericks now hides files that were show in Snow Leopard. Thanks Paul in LA!
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Dec 27, 2013 3:52 AM in response to Paul in LAby JessicaFromNZL,Please help! I think I've broken everything even more
I followed you (brilliant and well laid out) instructions and got stuck at the etc. file part. Instead, I reinstalled all the printers files from my time machine back up, but still nothing in the printers.
I've gone to the Brother website, downloaded all the drivers and apparently done the set up wizards fine, but still nothing. I've restarted my Mac 3 times, and nothing.
Is there a crucial file that I could search for that I need to link all these together? If so, where do I put it? When I am in my time machine, I have to select the files and manually choose where to put them (rather than 2 finder windows open at once) so I can't find the correct paths easily.
This is driving me crazy, I've been trying to fix this for weeks, it's 1am where I am and I'm so ready to give up!
Any help would be greatly appreciated.
Thanks!
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Dec 31, 2013 12:27 PM in response to MacRussellby Charles-TT,Paul, your a star... you may have written this up over 2 years ago but I just followed your specific instructions and it worked. I have about 10 printers some very complex to get working correctly, all restored. I have copied your notes in case I am ever stupid enough to, do this aggain.
Thank you
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May 26, 2014 12:31 AM in response to Paul in LAby Gurumaster,A couple of days ago I accidentally deleted all printers installed on my computer. I first tried the simple solution suggested by "ncprius2", but it didn't work on my machine. Then I followed the solution given by "Paul in LA" (requiring the TimeMachine backup), and everything got back to normal in a few minutes. Thank you very much - it was most useful. Best wishes.
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Jun 28, 2014 10:59 PM in response to Gurumasterby Paul in LA,Hello all,
I haven't been on here for awhile - but I'm glad to see that my instructions have helped many of you. Thanks for the nice comments!
Paul
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Sep 3, 2014 7:00 AM in response to Paul in LAby DeVa959,Hi Paul, bought my iMac (OS X 10.9.4) only last week and today i've managed to make the same mistake :-/ I've started following your instructions but didn't get very far since i've discovered that my Time Machine is OFF...Any advice??? Thanks
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Sep 3, 2014 10:46 AM in response to DeVa959by ncprius2,The steps in my earlier posting Restore Deleted Printers do NOT rely on any time machine backups. The cups system keeps a copy of your previous list of printers in the printers.conf.O file in /etc/cups folder. So I would think you have nothing to loose by trying the steps in earlier posting (copied here again):
Utilities -> Terminal. In the terminal paste in, one at a time, each of the one-line commands in bold below.
- Stop the CUPS daemon with the following command:
sudo launchctl stop org.cups.cupsd
NOTE: Just type your password blindly when asked (no * echo), and hit enter key. You must logged into account with admin privs.
- Assuming printers.conf.O is bigger (1st line), ovewrite the empty printers.conf with it (2nd line):
ls -l /etc/cups/printers.conf.O /etc/cups/printers.conf
sudo cp -p /etc/cups/printers.conf.O /etc/cups/printers.conf
- Optionally (I did not need to do this myself) restore cupsd.conf from the O (older) one:
sudo cp -p /etc/cups/cupsd.conf.O /etc/cups/cupsd.conf
- Restart the stopped CUPS daemon with the following command:
sudo launchctl start org.cups.cupsd
That's all folks. Should work with almost any mac-os-x version 10.10, 10.9, 10.8, 10.7, 10.6, even 10.5, 10.4...
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Sep 11, 2014 11:54 PM in response to ncprius2by DeVa959,Thanks for your reply, problem is solved :-)
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Nov 13, 2014 1:14 PM in response to Paul in LAby astrid71,I don't know if anyone's still looking at this thread but things on my mac have gone from bad to worse with the printer.
I had a complete destruction of my data when the power blinked on and off again a couple of times yesterday. I am on an iMac from 2011 but it had been upgraded to Yosemite.
I did the safe boot, tried a disk repair but that revealed that I needed to erase the hard drive and start over.
Luckily I had everything backed up on Time Machine.
I have tried everything mentioned in this thread to solve my printer problem after trying everything apple says to solve the problem. I have another computer than can print to the same printer just fine, everything's connected through my wireless modem/router.
I have unhidden all the folders and tried to restore the backed up CUPS files, but a dialogue pops up that asks where to put them, and the hidden folders are not shown there.
I tried the second set of instructions another person suggested which was the sudo commands in the terminal, that didn't work either.
At first I was getting error/inkjet 3 driver errors. Whatever I've done got rid of that but now it's just stuck in eternal pause.
Is there another way to open up the files in Time Machine? I am unable to copy them or move them the only option seems to be restore but as I mentioned that doesn't allow me to move anything to hidden folders.
My last hope before calling in a repair person.
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Jan 20, 2015 3:03 AM in response to Dex18by chelsea1515,For anyone not very techie, I too lost my printers the same way others misunderstood the deleting of the print queue. I was too scared to play around so phoned Kodak. They took control and I was up and running in no time at all. Great for you guys who know what you are doing but for a senior newby to Mac this was good for me.
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Jan 13, 2016 10:31 AM in response to Paul in LAby Ade_2013,I know this is nearly one year after the last post but Paul from LA solution helped me.
First I tried the Gutenprint driver but this didn't support duplex printing which I use a lot.
I had to replace the hard drive after a failure and canon IP4200 printer was original added with Snow Leopard, after all the various OS X updates the printer still worked. However after doing a restore from a time machine back up the printer wouldn't work. I followed the reset printers advice (d'oh).
I tried the instructions and after restart it didn't work so I just copied the back up contents of the CUPS folder from time machine to the CUPS folder on the HD along with coping the printer apps from the HD>Users>UserName>Library>Printer folder in time machine to the mac HD.
Double clicked the printer utility and test printed ok, tried a word document as duplex print and woo hoo it all worked.
many thanks
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Feb 18, 2016 9:15 PM in response to Paul in LAby McBiker,Paul in LA -
Thank you SO Much!
This worked for me, and I am back in business! I work remotely, so it would've been difficult to rebuild all of my printers. I am transferring postscript files to print at the main office right now! Sure appreciate the help.
Mike in Central Oregon
iMac OSX El Capitan (10.11.3)
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Sep 6, 2016 11:41 AM in response to Paul in LAby LDB71,Paul you are a star! I can't believe its over 5 years later and apple still haven't fixed this horrific bug! Lost all printers now back to what I was. Amazing and easy