HT204266: Use the App Store on your iOS devices, Apple TV, or computer
Learn about Use the App Store on your iOS devices, Apple TV, or computer
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All replies
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Helpful answers
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Nov 13, 2014 11:31 PM in response to Popaljonby ckuan,Check if you have restriction set in
Settings > General > Restrictions >
iTunes Store
Installing Apps
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Nov 14, 2014 12:51 AM in response to Popaljonby lllaass,Have you tried:
Can't connect to the iTunes Store
Otherwise what exactly happens when you try to open the app?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App Store and sign out and sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.