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Nov 14, 2014 7:17 AM in response to obazeeby joe_7399,Hi obazee,
Welcome to the Apple Support Communities!
The attached article has a lot of great information for troubleshooting Wi-Fi on your iOS device. Please read over and use the article as a troubleshooting reference.
iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
Unable to access the Internet while connected to Wi-Fi
- If you're using a public or commercial network, you may need to log in or subscribe.
- Check to see if you have a self-assigned IP address:
- Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap
. - If your IP address is 169.254.xxx.xxx, you may not be able to access the Internet.
- Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap
- If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
- If they do not, consult with your network administrator or ISP for further assistance.
- If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
- previously connected Wi-Fi networks and passwords
- recently used Bluetooth accessories
- VPN and APN settings
Have a great day,
Joe
