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Q: mail from apple? - Your iTunes account will expire within 72 hours

I've got a mail from Apple.com,

Your iTunes account will expire within 72 hours


 

 

Dear Apple Customer,

 

We are sorry to inform you that your iTunes account will expire within 72 hours .
To avoid this a simple verification is required.Please click below :
Verification.

 

This is an automatic message.Please do not respond.If you need help please visit Apple Support.

 

With respect ,
Apple Customer Support.
© Copyright Apple 2014

 

 

--------------------------------------------

I cannot understand what happened, and doubtful about fishing.

is there anyone got same message like this?

Posted on Oct 26, 2014 9:03 PM

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Q: mail from apple? - Your iTunes account will expire within 72 hours

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  • Helpful answers

  • by Niel,Solvedanswer

    Niel Niel Oct 26, 2014 9:13 PM in response to somethng
    Level 10 (314,264 points)
    Mac OS X
    Oct 26, 2014 9:13 PM in response to somethng

    It's phishing. Forward it to reportphishing@apple.com and then delete it.

     

    (115501)

  • by schoodle,

    schoodle schoodle Nov 9, 2014 3:32 PM in response to somethng
    Level 1 (115 points)
    Mac OS X
    Nov 9, 2014 3:32 PM in response to somethng

    So obviously a phishing scam.

    Why on Earth would your iTunes account expire?

    I've never heard of such a thing.

    Hover your cursor over the Verification link and you'll likely see this link hidden there: http://www.hoteldumidi.fr/dumb/utili.htm or something that doesn't originate from Apple.

    If it was real, you'd see a real link to something such as this: itunes@apple.com.

     

    Do as Niel wrote above and forward it AS AN ATTACHEMNT to reportphishing@apple.com and also to spam@icloud.com.

     

    Delete the message.

  • by ikristiina,

    ikristiina ikristiina Nov 14, 2014 7:30 AM in response to somethng
    Level 1 (0 points)
    Nov 14, 2014 7:30 AM in response to somethng

    I received same mail today. Already reported based on current post both to reportphisihing@apple and spam@icloud.

     

    BUT, despite my mail program qualifying this mail as spam right away and it also sounding all wrong, the sender was verify@apple.com and I stupidly clicked on it before. The link though was down (I guess), but now I'm scared for my Macs security. Can't blindly trust everything that ends with apple.com

  • by schoodle,

    schoodle schoodle Nov 14, 2014 7:59 AM in response to ikristiina
    Level 1 (115 points)
    Mac OS X
    Nov 14, 2014 7:59 AM in response to ikristiina

    ikristiina:

    Sorry to hear what you did. It's very possible your computer's security has been breached, or it might be only your iTunes account. Someone might be stealing stuff right now. So, call Apple Support immediately to report what you did! They should be able to tell you want to do, how to fix it. You might need to make an appointment at your nearest Apple store for further help in searching for hidden programs too. 

     

    If you clicked on the link and followed whatever instructions where there, you may have inadvertently downloaded malware, spyware and/or a key logging program that runs in the background. It may be transmitting your every key stroke to someone else now, so all your passwords could be compromised. Or, it may be you only gave up your iTunes account info, so you now need to change your iTunes password. At the very worst, if you did download spyware or a key logging program, then all your other passwords will need changing too, but remember, if you have a key logging or spyware program hidden on your computer somewhere, that program will be transmitting every new password you enter too, so don't take this event lightly!

     

    Do you have your Apple Firewall turned on?

    Do you have any virus protection programs on your computer, beyond what it came with?

    If not, I highly recommend the ones Intego puts out. They are specifically written for Apple products only. I've been using their VirusBarrier X6 for 3 years now and been trouble free since. I bought the family plan for my daughters' computers too. They have newer versions out now. Get one or more of those.

  • by thomas_r.,

    thomas_r. thomas_r. Nov 14, 2014 8:22 AM in response to ikristiina
    Level 7 (30,934 points)
    Mac OS X
    Nov 14, 2014 8:22 AM in response to ikristiina

    ikristiina wrote:

     

    BUT, despite my mail program qualifying this mail as spam right away and it also sounding all wrong, the sender was verify@apple.com and I stupidly clicked on it before. The link though was down (I guess), but now I'm scared for my Macs security. Can't blindly trust everything that ends with apple.com

     

    Simply clicking on a link is not an issue. This will not infect your Mac with malware, unless that link caused something to be downloaded to your computer and you then opened whatever that was.

     

    I'm guessing that the link asked you to provide your Apple ID and password. Hopefully you did not actually do that! If you did, your Apple ID has been compromised. You will need to go change your Apple ID password and all security questions here:

     

    https://appleid.apple.com

     

    In addition, it would be a very good idea to enable two-factor verification, if you haven't already done so:

     

    Frequently asked questions about two-step verification for Apple ID - Apple Support

     

    Finally, note that the e-mail did not actually come from verify@apple.com. That sender address was forged. You can rely on any site with an address ending in "apple.com" being legit, but you cannot rely on the sender of an e-mail being correct.

  • by ikristiina,

    ikristiina ikristiina Nov 14, 2014 8:29 AM in response to schoodle
    Level 1 (0 points)
    Nov 14, 2014 8:29 AM in response to schoodle

    I know, it's the first time I do something stupid like that.

     

    There was nothing there, the link were down (pure html link down text) so no entering of data.

    Though before opening link, I googled and followed official apple instructions and I did update some information on https://appleid.apple.com/. But this was before I opened link.

     

    Link didn't start any download. I emptied all cookies and history right away and I do have Firewall set up. What goes to Apple Support unfortunately at this moment everything is closed already. Activity Monitor doesn't show anything extraordinary. I had CalmXav but uninstalled it unfortunatly.

  • by Apple4Ever556,

    Apple4Ever556 Apple4Ever556 Nov 14, 2014 9:00 AM in response to somethng
    Level 1 (35 points)
    Desktops
    Nov 14, 2014 9:00 AM in response to somethng

    i got the same thing 1 time in the past when i was Locked out of My Apple ID Account & i got it for All 3 of My Apple ID Accounts for some Reason???