Novelty Condom

Q: Retina 5K - AMD Boot Camp Driver failure

I would like to begin a discussion of the Boot Camp Drivers for the AMD video card in the stock Retina 5K iMac.  There is a thread that demonstrates what appears to be a successful install of the drivers, and a thread that demonstrates a non-successful install.

 

A non-sucessful install looks like this:

ATI-bootcamp.JPG

The drivers tab indicates that driver version 14.200.1002.1002 is installed.

 

This is the stock Boot camp driver install.  The latest beta Catalyst drivers from the AMD website will also return the same results.

 

I have had conversations with Apple support and it seems there is no official support for Boot Camp after install.  They have no useful information beyond blaming Microsoft and/or AMD and acknowledging that there are threads at Apple communities that confirm people are having this issue.

 

For those of you with the Retina 5K, can you get the AMD Boot Camp drivers to function?  If so, what did you do to make it work?

Can you list your specific hardware load out?

 

I am not concerned about true 5K support in Windows, that is not the issue at this point.  The issue is that the AMD Boot Camp drivers will install, but Windows refuses to load them and returns a 'code 43' error.

 

Retina 5K - 3.5GHz i5, 8GB ram, AMD Radeon R9 M290X 2048MB

iMac (Retina 5K, 27-inch, Late 2014), OS X Yosemite (10.10)

Posted on Nov 16, 2014 11:07 AM

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Q: Retina 5K - AMD Boot Camp Driver failure

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  • by Loner T,

    Loner T Loner T Nov 16, 2014 11:29 AM in response to Novelty Condom
    Level 7 (23,898 points)
    Safari
    Nov 16, 2014 11:29 AM in response to Novelty Condom
  • by Novelty Condom,

    Novelty Condom Novelty Condom Nov 16, 2014 11:38 AM in response to Loner T
    Level 1 (1 points)
    Nov 16, 2014 11:38 AM in response to Loner T

    Loner, Although this thread includes what appears to be a successful install of the AMD drivers, at no point in the 5 pages of discussion does anyone actually discuss what needs to happen for this result to occur, beyond "...using the built in Bootcamp process.    NO snags installing, NO driver/exclamation marks...".

     

    This is was not the case in my install.  I used the "built in Bootcamp process" and had different and unsuccessful results.

  • by Loner T,

    Loner T Loner T Nov 16, 2014 11:50 AM in response to Novelty Condom
    Level 7 (23,898 points)
    Safari
    Nov 16, 2014 11:50 AM in response to Novelty Condom

    What version of Windows are you installing?

  • by Novelty Condom,

    Novelty Condom Novelty Condom Nov 16, 2014 1:19 PM in response to Loner T
    Level 1 (1 points)
    Nov 16, 2014 1:19 PM in response to Loner T

    8, twice. 8.1 upgrade once. 10 technical preview 3 times all with the same driver failure.

  • by Loner T,

    Loner T Loner T Nov 16, 2014 6:17 PM in response to Novelty Condom
    Level 7 (23,898 points)
    Safari
    Nov 16, 2014 6:17 PM in response to Novelty Condom

    It is strange to see 8.1 failing. If you do not have a 3TB Fusion drive, you can try an EFI installation of W8.1 (instead of using BCA). You will need to remove the BCA partition via BCA first (do not use Disk Utility). Create a FreeSpace partition within the first 2.2Tb of you internal disk, use the ISO+USB built by BCA and select EFI Boot from the USB and use the FreeSpace as the destination for W8.1.

  • by kjk,

    kjk kjk Nov 17, 2014 10:32 AM in response to Novelty Condom
    Level 4 (1,305 points)
    Nov 17, 2014 10:32 AM in response to Novelty Condom

    I have the iMac Retina 5K and the AMD R9 295X and have no problems with the stock drivers installed with BootCamp Assistant. I have not tried to upgrade/update the drivers from AMD's site (someone mentioned there might be beta drivers available).

  • by Porkstar,

    Porkstar Porkstar Nov 17, 2014 2:15 PM in response to Novelty Condom
    Level 1 (0 points)
    Nov 17, 2014 2:15 PM in response to Novelty Condom

    Novelty I too have ran into the same issue since I picked up my iMac Retina a couple weeks ago. Some people might not find it a biggie to have the most recent drivers installed but I would like to take full advantage of my R9 295X.

     

    I posted the below question in another thread to Y2KPC as he apparently states he "some how" managed to update to the latest drivers on his iMac Retina, however his screen shots of his Device Manager within Windows 8.1 shows Windows is registering his GPU as a R9 200 Series??? Not a R9 290/295X...Of course he hasn't responded to my questions regarding this very query... go figures!

     

    -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- ----------------------------------------------

     

    Y2KPC do you mind sharing with us how you managed to install AMD's beta drivers onto your windows 8.1 system? I've tried several times to install both AMD beta drivers as well as the latest update drivers 14.201.1008 for my R9 M295X on my iMac but it still showing my current drivers as 14.200.1002.1002.

     

    I've tried using the boot camp assistant tool to create an updated USB with drivers, I've also tried downloading software from the AMD website and doing a device manager update in windows 8.1 but it fails during installation and I receive an error message after I've selected the "Have Disk" option and located the correct M295X drivers. I also tried using AMD CCC software update and although the installation is successful the new drivers aren't reflected against my GPU.

     

    Name AMD RADEON R9 M295X

    PNP Device ID PCI\VEN_1002&DEV_6938&SUBSYS_013A106B&REV_00\4&104782D1&0&0008

    Adapter Type AMD Radeon Graphics Processor (0x6938), Advanced Micro Devices, Inc. compatible

    Adapter Description AMD RADEON R9 M295X

    Adapter RAM (1,048,576) bytes

    Installed Drivers aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll, atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atit m m64.dll

    Driver Version 14.200.1002.1002

    INF File oem47.inf (ati2mtag_Tonga section)

    Color Planes Not Available

    Color Table Entries 4294967296

    Resolution 3840 x 2160 x 60 hertz

    Bits/Pixel 32

    Memory Address 0x90000000-0xA01FFFFF

    Memory Address 0xA0000000-0xA01FFFFF

    I/O Port 0x00003000-0x00003FFF

    Memory Address 0xB0900000-0xB09FFFFF

    IRQ Channel IRQ 4294967280

    Driver c:\windows\system32\drivers\atikmpag.sys (8.14.1.6384, 541.50 KB (554,496 bytes), 11/6/2014 8:11 PM)

     

    I also noticed that your CCC is showing your graphics chipset as having a R9 200 series and not a R9 M290/R9 M295X?

  • by Novelty Condom,

    Novelty Condom Novelty Condom Nov 17, 2014 4:47 PM in response to Porkstar
    Level 1 (1 points)
    Nov 17, 2014 4:47 PM in response to Porkstar

    Catalyst driver version 14.301.1004.0000 is from the AMD beta drivers dated 10/4/2014.  These didn't work for me.

  • by Porkstar,

    Porkstar Porkstar Nov 17, 2014 6:15 PM in response to Novelty Condom
    Level 1 (0 points)
    Nov 17, 2014 6:15 PM in response to Novelty Condom

    Novelty are you still using the stock boot camp drivers or have you managed to update to any other drivers?

  • by Novelty Condom,

    Novelty Condom Novelty Condom Nov 17, 2014 8:04 PM in response to Porkstar
    Level 1 (1 points)
    Nov 17, 2014 8:04 PM in response to Porkstar

    I've used the stock boot camp drivers, I've used the latest beta drivers from AMD, I've booted to safemode, removed all the drivers and reinstalled (which results in a error).

     

    I can get the beta drivers to install, but they fail to load with a 'code 43' error.  I've disabled driver signing. No effect.

     

    I can usually hack my way through these kinds of errors.  This one is kicking my butt.

  • by BeastyboyNEA,

    BeastyboyNEA BeastyboyNEA Nov 23, 2014 3:07 AM in response to Novelty Condom
    Level 1 (0 points)
    Nov 23, 2014 3:07 AM in response to Novelty Condom

    Did you meanwhile find any solution for this problem?

     

    From my perspective I tried everything to get this to work but nothing helped. I think I will then send my iMac back. 2500€ are too much money for a half working product

  • by Loner T,

    Loner T Loner T Nov 23, 2014 7:29 AM in response to Novelty Condom
    Level 7 (23,898 points)
    Safari
    Nov 23, 2014 7:29 AM in response to Novelty Condom

    On a stock iMack5K/1TB Fusion drive/AMD R290 which has the following Fusion drive configuration. This is using a standard W8.1 installation.

     

    1. Disk layout before BC was installed.

     

    diskutil list

    /dev/disk0

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:      GUID_partition_scheme                        *121.3 GB   disk0

       1:                        EFI EFI                     209.7 MB   disk0s1

       2:          Apple_CoreStorage                         121.0 GB   disk0s2

       3:                 Apple_Boot Boot OS X               134.2 MB   disk0s3

    /dev/disk1

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:      GUID_partition_scheme                        *1.0 TB     disk1

       1:                        EFI EFI                     209.7 MB   disk1s1

       2:          Apple_CoreStorage                         999.3 GB   disk1s2

       3:                 Apple_Boot Recovery HD             650.0 MB   disk1s3

    /dev/disk2

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                  Apple_HFS Macintosh HD           *729.0 GB   disk2

                                     Logical Volume on disk0s2, disk1s2

                                     3C15B04C-CC6D-4F70-AD4A-078EFB3CA806

                                     Unencrypted Fusion Drive

    /dev/disk3

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:     FDisk_partition_scheme                        *16.0 GB    disk3

       1:                 DOS_FAT_32 WININSTALL              16.0 GB    disk3s1

     

    diskutil cs list

    CoreStorage logical volume groups (1 found)

    |

    +-- Logical Volume Group 5313C179-3BC8-48AC-8930-8575690AA1CB

        =========================================================

        Name:         Macintosh HD

        Status:       Online

        Size:         734498381824 B (734.5 GB)

        Free Space:   0 B (0 B)

        |

        +-< Physical Volume 01CEEF4B-DABF-41B3-8913-0646AE97DF72

        |   ----------------------------------------------------

        |   Index:    0

        |   Disk:     disk0s2

        |   Status:   Online

        |   Size:     120988852224 B (121.0 GB)

        |

        +-< Physical Volume 095214F9-46FE-4343-AC64-DD9F08CD0956

        |   ----------------------------------------------------

        |   Index:    1

        |   Disk:     disk1s2

        |   Status:   Online

        |   Size:     613509529600 B (613.5 GB)

        |

        +-> Logical Volume Family E6B61668-3288-4F9B-A996-5EE03419B645

            ----------------------------------------------------------

            Encryption Status:       Unlocked

            Encryption Type:         None

            Conversion Status:       NoConversion

            Conversion Direction:    -none-

            Has Encrypted Extents:   No

            Fully Secure:            No

            Passphrase Required:     No

            |

            +-> Logical Volume 3C15B04C-CC6D-4F70-AD4A-078EFB3CA806

                ---------------------------------------------------

                Disk:                  disk2

                Status:                Online

                Size (Total):          728999919616 B (729.0 GB)

                Conversion Progress:   -none-

                Revertible:            No

                LV Name:               Macintosh HD

                Volume Name:           Macintosh HD

                Content Hint:          Apple_HFS

     

    2. After Bootcamp partitioning.

     

    diskutil list

    /dev/disk0

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:      GUID_partition_scheme                        *121.3 GB   disk0

       1:                        EFI EFI                     209.7 MB   disk0s1

       2:          Apple_CoreStorage                         121.0 GB   disk0s2

       3:                 Apple_Boot Boot OS X               134.2 MB   disk0s3

    /dev/disk1

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:      GUID_partition_scheme                        *1.0 TB     disk1

       1:                        EFI EFI                     209.7 MB   disk1s1

       2:          Apple_CoreStorage                         613.5 GB   disk1s2

       3:                 Apple_Boot Recovery HD             650.0 MB   disk1s3

       4:       Microsoft Basic Data BOOTCAMP                385.8 GB   disk1s4

    /dev/disk2

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                  Apple_HFS Macintosh HD           *729.0 GB   disk2

                                     Logical Volume on disk0s2, disk1s2

                                     3C15B04C-CC6D-4F70-AD4A-078EFB3CA806

                                     Unencrypted Fusion Drive

    /dev/disk3

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:     FDisk_partition_scheme                        *16.0 GB    disk3

       1:                 DOS_FAT_32 WININSTALL              16.0 GB    disk3s1

     

    diskutil cs list

    CoreStorage logical volume groups (1 found)

    |

    +-- Logical Volume Group 5313C179-3BC8-48AC-8930-8575690AA1CB

        =========================================================

        Name:         Macintosh HD

        Status:       Online

        Size:         734498381824 B (734.5 GB)

        Free Space:   0 B (0 B)

        |

        +-< Physical Volume 01CEEF4B-DABF-41B3-8913-0646AE97DF72

        |   ----------------------------------------------------

        |   Index:    0

        |   Disk:     disk0s2

        |   Status:   Online

        |   Size:     120988852224 B (121.0 GB)

        |

        +-< Physical Volume 095214F9-46FE-4343-AC64-DD9F08CD0956

        |   ----------------------------------------------------

        |   Index:    1

        |   Disk:     disk1s2

        |   Status:   Online

        |   Size:     613509529600 B (613.5 GB)

        |

        +-> Logical Volume Family E6B61668-3288-4F9B-A996-5EE03419B645

            ----------------------------------------------------------

            Encryption Status:       Unlocked

            Encryption Type:         None

            Conversion Status:       NoConversion

            Conversion Direction:    -none-

            Has Encrypted Extents:   No

            Fully Secure:            No

            Passphrase Required:     No

            |

            +-> Logical Volume 3C15B04C-CC6D-4F70-AD4A-078EFB3CA806

                ---------------------------------------------------

                Disk:                  disk2

                Status:                Online

                Size (Total):          728999919616 B (729.0 GB)

                Conversion Progress:   -none-

                Revertible:            No

                LV Name:               Macintosh HD

                Volume Name:           Macintosh HD

                Content Hint:          Apple_HFS

     

    3. Stock BC drivers for the R290.

     

    AMDr290x-14.2.PNG

     

    4. Updated drivers from AMD.

     

    AMDr290x-14.3.PNG

     

    5. The Device Manager Tree, before and after BC Drivers installation.

     

    DeviceManager-1.PNG

    DeviceManager-2.PNG

     

    I will try and test with R295 GPU in the next few days.

  • by Novelty Condom,

    Novelty Condom Novelty Condom Nov 23, 2014 8:46 AM in response to Loner T
    Level 1 (1 points)
    Nov 23, 2014 8:46 AM in response to Loner T

    I've spent enough time on this.  I can not get Windows to load any display drivers other than the basic Microsoft drivers.  I understand that Apple isn't going to officially support this issue and why, but I'm left with less than a good feeling about spending $2500 on my iMac.

    Loner, are you using bootcamp to create the windows partition and begin the Windows installation?  Step 5 up there, "5. The Device Manager Tree, before and after BC Drivers installation." appears to indicate that bootcamp is not automatically installing drivers during the Windows install process.  I wonder if that makes a difference?

  • by Novelty Condom,

    Novelty Condom Novelty Condom Nov 23, 2014 10:02 AM in response to Novelty Condom
    Level 1 (1 points)
    Nov 23, 2014 10:02 AM in response to Novelty Condom

    Short answer to my musing above, wondering if not installing the bootcamp stuff during the windows install makes a difference: no.

    Long answer:

    I created a windows partition using bootcamp assistant.  When the computer restarted I pulled the bootcamp install USB and let windows install normally.  I then manually installed the bootcamp drivers after windows was installed.  The AMD drivers refused to load as usual. I installed the AMD beta drivers, which also refused to load.

     

    1.) Windows 8.1 fresh install, no bootcamp drivers.

    win81prebc.PNG

    2.) Windows 8.1 fresh install, with bootcamp drivers.

    win81postbc.PNG

    3.) Windows 8.1 fresh install, AMD beta drivers.

    win81betaamd.PNG

    I am so tired of reinstalling Winblows.  I just don't understand what you are doing different than I am.  why does this work for you, and not for me?  There has to be something different.

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