Philibobby

Q: The phone number "is not registered with iMessage"

Hi everyone,

 

Right now I can't seem to send some text messages from my OS X. Here is a list of things I have done that will have caused the error:

  • I fresh installed Yosemite about 2 days ago
  • I updated my iPhone to 8.1 this afternoon
  • I paired my device (I was able to send some texts from OS X)
  • I fresh installed iOS 8.1 on my iPhone
  • I can't send some text messages from my computer

 

When I start a new conversation on iMessage, the name of the person remains red. When I try to send a message I get a popup saying: "<the number> is not registered with iMessage". The handoff is well configured because I am able to see an icon appear in the dock when I use the notes app.

 

What can I do to make this functionality work again?

 

Thanks

Posted on Oct 20, 2014 5:00 PM

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Q: The phone number "is not registered with iMessage"

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  • by Doble Korona,

    Doble Korona Doble Korona Nov 5, 2014 2:40 AM in response to Philibobby
    Level 1 (0 points)
    Nov 5, 2014 2:40 AM in response to Philibobby

    Hi,

     

    I'm also having the same problem.  I keep on getting the message ("phone number" is not registered with iMessage) whenever I tried to send an SMS text message from my Macbook Air.

     

    I can't get the text messages from my iPhone 5s to synchronise with iMessage using the latest Yosemite update.  On the previous Mac OS X Mavericks, only a few contact numbers worked.

     

    I would greatly appreciate if  anyone can help me with this issue.

     

    Cheers,

     

    Demo14

  • by Strgzr,

    Strgzr Strgzr Nov 16, 2014 8:00 AM in response to Philibobby
    Level 2 (209 points)
    Mac OS X
    Nov 16, 2014 8:00 AM in response to Philibobby

    I have same prob, and Apple said we'd no longer have this problem with YOSEMITE, that you'd be able to message anyone even those without macs or iphones! Amazing it's still a prob. I wonder if they know or anyone else how to fix? So frustrating!

  • by Eric Root,Helpful

    Eric Root Eric Root Nov 16, 2014 1:36 PM in response to Philibobby
    Level 9 (69,640 points)
    iTunes
    Nov 16, 2014 1:36 PM in response to Philibobby

    Have you added the phone number to your Messages account?

  • by Parrish Jones,

    Parrish Jones Parrish Jones Nov 27, 2014 7:42 AM in response to Eric Root
    Level 1 (109 points)
    iPhone
    Nov 27, 2014 7:42 AM in response to Eric Root

    So how does one do that. It seems the help notes in iMessages do not give complete instructions. The person I wish to message is in my contacts and I can send him msgs using my iphone and ipad but not my computer.

  • by Eric Root,

    Eric Root Eric Root Nov 27, 2014 1:58 PM in response to Parrish Jones
    Level 9 (69,640 points)
    iTunes
    Nov 27, 2014 1:58 PM in response to Parrish Jones

    Messages/Accounts/Message Account/Settings - click add e-mail and enter the phone number.

  • by Parrish Jones,

    Parrish Jones Parrish Jones Nov 27, 2014 5:19 PM in response to Eric Root
    Level 1 (109 points)
    iPhone
    Nov 27, 2014 5:19 PM in response to Eric Root

    Where do I do this on the MAC? In the app there is no account/message Account/settings.

  • by blackdogaudio,

    blackdogaudio blackdogaudio Nov 27, 2014 5:28 PM in response to Parrish Jones
    Level 3 (675 points)
    Mac OS X
    Nov 27, 2014 5:28 PM in response to Parrish Jones

    Open Messages, click Messages>Preferences, open your Apple ID account within, on Settings tab add phone number in "You can be reached for messages at:"

  • by Glenn Leblanc,Helpful

    Glenn Leblanc Glenn Leblanc Nov 27, 2014 7:15 PM in response to Philibobby
    Level 6 (11,011 points)
    Mac OS X
    Nov 27, 2014 7:15 PM in response to Philibobby

    You must register your phone number by signing into iMessage from your iPhone. If you are already signed into iMessage on the iPhone, sign out and sign back in on the iPhone.

    If it still doesn't appear on the computer, sign out of iMessage there and sign back in. It should appear then.

     

    Also, in order to send SMS messages from the computer, you must enable it on the iPhone. In iPhone settings, open iMessage. Select Text Message Forwarding. You must be on the same wi-fi network. Your computer or other device should show in the list. Just click on the device you want to enable.

    Also enable SMS on the iPhone.

  • by Parrish Jones,

    Parrish Jones Parrish Jones Nov 28, 2014 5:19 AM in response to Glenn Leblanc
    Level 1 (109 points)
    iPhone
    Nov 28, 2014 5:19 AM in response to Glenn Leblanc

    The problem is not not being able to send msgs at all. I'm doing a fair amount of texting. On my MAC, I cannot send to some people to whom I can text on iPhone or iPad. When I do text them on the iPhone or iPad the msg then shows on my MAC but I cannot send or reply to them on the MAC.

  • by Glenn Leblanc,

    Glenn Leblanc Glenn Leblanc Nov 28, 2014 5:37 AM in response to Parrish Jones
    Level 6 (11,011 points)
    Mac OS X
    Nov 28, 2014 5:37 AM in response to Parrish Jones

    My reply was to the OP.

     

    You say you can't send at all, then you say you just can't send to some. Not sure what you are saying. For the ones you can't sent to: do they have an iPhone or are they registered with iMessage? If not, then those people will be SMS messages. You will need to enable your computer on the iPhone as I described.

     

    If this is not the case and your problem is different than the OP, then start a new discussion stating what your problem is.

  • by tranquildavid,

    tranquildavid tranquildavid Dec 26, 2014 3:59 PM in response to Glenn Leblanc
    Level 1 (5 points)
    Dec 26, 2014 3:59 PM in response to Glenn Leblanc

    Your solution worked for me. Don't know how it got turned off. I'm sure I did it somehow. But now that the computer is enabled Under Text Message Forwarding, everything is back to normal.

  • by Parrish Jones,

    Parrish Jones Parrish Jones Dec 28, 2014 4:35 PM in response to tranquildavid
    Level 1 (109 points)
    iPhone
    Dec 28, 2014 4:35 PM in response to tranquildavid

    Maybe I can be clearer. My iphone shows up in messages on my mac and I can text a large number of person with and without iphones. It's not my phone for which I receive the mmsg not registered but for toehres, their numbers are highlighted in red in the recipient box. My phone and my iphone have no problem texting the same people just my mac.

  • by lisafromfredericksburg,

    lisafromfredericksburg lisafromfredericksburg Jan 1, 2015 8:40 AM in response to Glenn Leblanc
    Level 1 (0 points)
    Jan 1, 2015 8:40 AM in response to Glenn Leblanc

    BINGO, it is the FORWARDING that I needed to add, thank you!  now I can text from Mac's iMessage to non iPhone users  :-)  easier on the eyes and fingers!

    grazie grazie thankyou

  • by tranquildavid,Helpful

    tranquildavid tranquildavid Jan 1, 2015 9:26 AM in response to Parrish Jones
    Level 1 (5 points)
    Jan 1, 2015 9:26 AM in response to Parrish Jones

    Hi Parrish Jones, my problem was identical to yours. My iPhone showed up in Messages on my MacBook Pro. I could text anyone from my phone that I wanted to. The problem was on my MacBook Pro. Many people I tried to text via the MacBook Pro would be highlighted in red and I would get that number not registered message. When I read that the solution was to go to the phone and change a setting on the phone, I thought, that won't help my MacBook Pro problem, but it did. It solved the MacBook Pro problem.

     

    If you follow the instructions that Glenn provided, I think that it might solve your problem. I know the instructions sound counterintuitive as your problem isn't on the phone, but you should try it. It worked for me. I hope you get the same results.

     

    In iPhone settings, open iMessage. Select Text Message Forwarding. You must be on the same wi-fi network. Your computer or other device should show in the list. Just click on the device you want to enable.

    Also enable SMS on the iPhone.

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