wroden

Q: "This app is no longer shared with you" message in Family Sharing

My daughter installed Minecraft PE through Family Sharing.  When she tries to open it, she gets a warning message "This app is no longer shared with you. To use it, you must buy it from the App Store."

 

When she views it in the app store, it tells her she can download it for free because a family member has already purchased it.  So she downloads it, and the cycle continues.

 

Any idea how to exit this loop?

iPhone 4S, iOS 8

Posted on Sep 18, 2014 4:19 PM

Close

Q: "This app is no longer shared with you" message in Family Sharing

  • All replies
  • Helpful answers

first Previous Page 6 of 8 last Next
  • by matt gray1,

    matt gray1 matt gray1 Nov 15, 2014 5:48 PM in response to Bruce Ciccone
    Level 1 (105 points)
    Nov 15, 2014 5:48 PM in response to Bruce Ciccone

    I had Find my Friends installed from years ago on my iPad, don't use it, and I don't even think it is up to date. 

     

    I then installed Find my Friends on the new iPod Touch, using the shared family copy. 

     

    From then on, other apps seemed to work.  It's so bizarre that these things could be related... I'm still suspicious that I've just got lucky somehow, and this isn't going to work for everyone.  

  • by flamma_natla,

    flamma_natla flamma_natla Nov 15, 2014 5:59 PM in response to t-barker
    Level 1 (0 points)
    Nov 15, 2014 5:59 PM in response to t-barker

    Thank you, dude!

    Your solution works for me.

     

    I'm new apple user after long years with android - I finally tired with issues on it and gave up. And bought iPhone6, but now I'm very disappointed facing with such silly errors like this..... Apple, what's going wrong with you?

  • by Bruce Ciccone,

    Bruce Ciccone Bruce Ciccone Nov 15, 2014 6:00 PM in response to annabelle
    Level 2 (215 points)
    Nov 15, 2014 6:00 PM in response to annabelle

    Annabelle,

     

    The Find My Friends trick did not work for me earlier today, but, now it did.

     

    I had to open every app on the iPad that was not working. I found two more apps that were giving the same error message. So, I deleted those and I deleted any iBooks that were giving the error message as well. I then tried to re-download one of the offending apps and attempt to open. It did not work. So, I deleted it again and deleted the Find My Friends app. I then re-downloaded the Find My Friends app and then one of the offending apps. It finally worked. IBooks now work too.

     

    So, it seems that the device has to be absolutely free of broken apps and books before Find My Friends is downloaded.

     

    I hope it works for you.

  • by Bruce Ciccone,

    Bruce Ciccone Bruce Ciccone Nov 15, 2014 6:14 PM in response to matt gray1
    Level 2 (215 points)
    Nov 15, 2014 6:14 PM in response to matt gray1

    Find My Friends app was not a shared app in my case. It looks like as long as Find My Friends is first, it works.

  • by annabelle,

    annabelle annabelle Nov 15, 2014 7:15 PM in response to Bruce Ciccone
    Level 3 (520 points)
    Apple Watch
    Nov 15, 2014 7:15 PM in response to Bruce Ciccone

    Thanks Bruce for your support but did not work for me, alas

    Do you have the new  iTunes 12 or  still 11.4?

  • by Bruce Ciccone,

    Bruce Ciccone Bruce Ciccone Nov 15, 2014 7:34 PM in response to annabelle
    Level 2 (215 points)
    Nov 15, 2014 7:34 PM in response to annabelle

    Sorry about that. I have iTunes 12.

  • by Dancing Jay,

    Dancing Jay Dancing Jay Nov 16, 2014 3:17 PM in response to ofnaughc
    Level 1 (25 points)
    Nov 16, 2014 3:17 PM in response to ofnaughc

    OFnaughc's worked for me.

     

    I Can't believe Aplle could get this so wrong

  • by nyconsult410,

    nyconsult410 nyconsult410 Nov 17, 2014 5:02 AM in response to wroden
    Level 1 (5 points)
    Nov 17, 2014 5:02 AM in response to wroden

    I am having the same issue, and this is already insane... We need a big fix, not work arounds... Mine is happening with a contact manager - address book! it works fine and worked fineup until two days ago, now I am getting the same exact message from it on our shared plan! Apple needs to get on the ball here with release an update (or updates) to resolve the many bugs in this new iOS! For instamce, the bug that is freezing up the who system, to the point of needing a hard reboot, or the bug, that you literally have to shut down system settings, to get back into restrictions, if you have it passworded, and try to delete an app... Or the long pause (freeze) it  now takes, when you try to actually delete an app!, AND the list goes on, an on, and on..., I feel as if I am using a Microsoft product now, not an Apple device and this is just unacceptable!

  • by nyconsult410,

    nyconsult410 nyconsult410 Nov 17, 2014 6:31 AM in response to wroden
    Level 1 (5 points)
    Nov 17, 2014 6:31 AM in response to wroden

    So has there be any real resolution to this issue, that doesn't involve installing, reinstalling, and resetting devices?

  • by annabelle,

    annabelle annabelle Nov 17, 2014 9:44 AM in response to Bruce Ciccone
    Level 3 (520 points)
    Apple Watch
    Nov 17, 2014 9:44 AM in response to Bruce Ciccone

    iTunes 12 doesn't make a difference but

    Find my friends and a clove of garlic do...

    Magically works on an old iPad where I did a fresh reinstall  after erasing and restarting with my  very same iCloud settings

    Didn't work at the beginning but after the magic installation of the Find my friends

    it works. What I think is part of the problem is a second iTunes account shared on the  same device

    that complicates everything. If you have any app downloaded from one of your children with his account you are busted

    This is what I figured it out.

    1 Eliminating the apps not yours ,

    2 erasing everything from the ipad after having done a good backup without the apps involved

    3 and then restarting the iPad restoring the backup without the wrong apps, works.

    4 Installing Find my friends( doesn't work if you just share your location and don't have the app)

    5 After that it's possible to install the apps that were causing trouble before

    and even stop sharing your location

     

    Somehow the system is writing somewhere  the blessing for your to share with your family or not

    It would be nice to know where and why Find my friends works

     

    But for sure these days you cannot rely on Apple for helping you: in my case they even gave me wrong informations like books are not sharable anymore when is not true..like someone said earlier it looks that we are becoming Microsoftizided

  • by thepixiesighs,

    thepixiesighs thepixiesighs Nov 17, 2014 10:11 AM in response to ofnaughc
    Level 1 (0 points)
    Nov 17, 2014 10:11 AM in response to ofnaughc

    This worked!  Easiest work-around yet - thank you!!!!

  • by Alex640,

    Alex640 Alex640 Nov 17, 2014 11:30 AM in response to wroden
    Level 1 (0 points)
    Nov 17, 2014 11:30 AM in response to wroden

    ios update 8.1.1 released, but problem not solved.

  • by wmax,

    wmax wmax Nov 17, 2014 12:24 PM in response to Alex640
    Level 1 (5 points)
    Nov 17, 2014 12:24 PM in response to Alex640

    The same here...

  • by nyconsult410,

    nyconsult410 nyconsult410 Nov 17, 2014 6:22 PM in response to Alex640
    Level 1 (5 points)
    Nov 17, 2014 6:22 PM in response to Alex640

    Tried unistalling, reinstalling, rebooting, signing in, signing out from my account, their account, finding and deleting all offending apps, till I was blue in the face! I was praying to Steve Jobs, that the update would resolve this issue and the other bugs, but NONE OF THE BUGS, that I have found have been fixed! iOS8.1.1, what did it FIX???? As of right now, I had to delete all non sharing apps from the iPhone 5s! What is odd, is none of the other devices he is using on this account are effected by this issue, and this issue wasn't even an issue until recently! If this is the new Apple under Mr Cook, I think I will go back to Microsoft, where I am not paying outrageous prices for devices that have these many bugs and issues!

  • by leeeeeo,

    leeeeeo leeeeeo Nov 18, 2014 2:52 AM in response to wroden
    Level 1 (0 points)
    Nov 18, 2014 2:52 AM in response to wroden

    Hi all,

     

    after reading all this thread and make all kind of testing (except restoring from backup), I finally found a solution that works for me and my family.

     

    My "step by step":

     

    1) Close all apps on all iOS devices of family.

    2) Remove any "offending" apps leaving only apps associated to the Apple Id of iTunes configured in all devices.

    3) Go to iTunes (I use Mac, it must be the same way in Windows) - iTunes 12.

    4) Go to menu Store / View My Apple Id (<<appleid@mail.com>>).

    5) Remove all computers authorized to run content (Computer Authorizations).

    6) Under iTunes in the Cloud, click on Manage Devices and Remove devices not being used in this account anymore.

    7) Authorize your computer (or computers) again through "Store" menu.

    8) Go install family shared apps in your device.

     

    It must work now.

     

    Please forgive English errors!

     

    Sds

    Leo

first Previous Page 6 of 8 last Next