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All replies
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Helpful answers
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Nov 15, 2014 5:48 PM in response to Bruce Cicconeby matt gray1,I had Find my Friends installed from years ago on my iPad, don't use it, and I don't even think it is up to date.
I then installed Find my Friends on the new iPod Touch, using the shared family copy.
From then on, other apps seemed to work. It's so bizarre that these things could be related... I'm still suspicious that I've just got lucky somehow, and this isn't going to work for everyone.
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Nov 15, 2014 5:59 PM in response to t-barkerby flamma_natla,Thank you, dude!
Your solution works for me.
I'm new apple user after long years with android - I finally tired with issues on it and gave up. And bought iPhone6, but now I'm very disappointed facing with such silly errors like this..... Apple, what's going wrong with you?
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Nov 15, 2014 6:00 PM in response to annabelleby Bruce Ciccone,Annabelle,
The Find My Friends trick did not work for me earlier today, but, now it did.
I had to open every app on the iPad that was not working. I found two more apps that were giving the same error message. So, I deleted those and I deleted any iBooks that were giving the error message as well. I then tried to re-download one of the offending apps and attempt to open. It did not work. So, I deleted it again and deleted the Find My Friends app. I then re-downloaded the Find My Friends app and then one of the offending apps. It finally worked. IBooks now work too.
So, it seems that the device has to be absolutely free of broken apps and books before Find My Friends is downloaded.
I hope it works for you.
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Nov 15, 2014 6:14 PM in response to matt gray1by Bruce Ciccone,Find My Friends app was not a shared app in my case. It looks like as long as Find My Friends is first, it works.
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Nov 15, 2014 7:15 PM in response to Bruce Cicconeby annabelle,Thanks Bruce for your support but did not work for me, alas
Do you have the new iTunes 12 or still 11.4?
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Nov 16, 2014 3:17 PM in response to ofnaughcby Dancing Jay,OFnaughc's worked for me.
I Can't believe Aplle could get this so wrong
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Nov 17, 2014 5:02 AM in response to wrodenby nyconsult410,I am having the same issue, and this is already insane... We need a big fix, not work arounds... Mine is happening with a contact manager - address book! it works fine and worked fineup until two days ago, now I am getting the same exact message from it on our shared plan! Apple needs to get on the ball here with release an update (or updates) to resolve the many bugs in this new iOS! For instamce, the bug that is freezing up the who system, to the point of needing a hard reboot, or the bug, that you literally have to shut down system settings, to get back into restrictions, if you have it passworded, and try to delete an app... Or the long pause (freeze) it now takes, when you try to actually delete an app!, AND the list goes on, an on, and on..., I feel as if I am using a Microsoft product now, not an Apple device and this is just unacceptable!
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Nov 17, 2014 6:31 AM in response to wrodenby nyconsult410,So has there be any real resolution to this issue, that doesn't involve installing, reinstalling, and resetting devices?
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Nov 17, 2014 9:44 AM in response to Bruce Cicconeby annabelle,iTunes 12 doesn't make a difference but
Find my friends and a clove of garlic do...
Magically works on an old iPad where I did a fresh reinstall after erasing and restarting with my very same iCloud settings
Didn't work at the beginning but after the magic installation of the Find my friends
it works. What I think is part of the problem is a second iTunes account shared on the same device
that complicates everything. If you have any app downloaded from one of your children with his account you are busted
This is what I figured it out.
1 Eliminating the apps not yours ,
2 erasing everything from the ipad after having done a good backup without the apps involved
3 and then restarting the iPad restoring the backup without the wrong apps, works.
4 Installing Find my friends( doesn't work if you just share your location and don't have the app)
5 After that it's possible to install the apps that were causing trouble before
and even stop sharing your location
Somehow the system is writing somewhere the blessing for your to share with your family or not
It would be nice to know where and why Find my friends works
But for sure these days you cannot rely on Apple for helping you: in my case they even gave me wrong informations like books are not sharable anymore when is not true..like someone said earlier it looks that we are becoming Microsoftizided
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Nov 17, 2014 10:11 AM in response to ofnaughcby thepixiesighs,This worked! Easiest work-around yet - thank you!!!!
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Nov 17, 2014 11:30 AM in response to wrodenby Alex640,ios update 8.1.1 released, but problem not solved.
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Nov 17, 2014 6:22 PM in response to Alex640by nyconsult410,Tried unistalling, reinstalling, rebooting, signing in, signing out from my account, their account, finding and deleting all offending apps, till I was blue in the face! I was praying to Steve Jobs, that the update would resolve this issue and the other bugs, but NONE OF THE BUGS, that I have found have been fixed! iOS8.1.1, what did it FIX???? As of right now, I had to delete all non sharing apps from the iPhone 5s! What is odd, is none of the other devices he is using on this account are effected by this issue, and this issue wasn't even an issue until recently! If this is the new Apple under Mr Cook, I think I will go back to Microsoft, where I am not paying outrageous prices for devices that have these many bugs and issues!
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Nov 18, 2014 2:52 AM in response to wrodenby leeeeeo,Hi all,
after reading all this thread and make all kind of testing (except restoring from backup), I finally found a solution that works for me and my family.
My "step by step":
1) Close all apps on all iOS devices of family.
2) Remove any "offending" apps leaving only apps associated to the Apple Id of iTunes configured in all devices.
3) Go to iTunes (I use Mac, it must be the same way in Windows) - iTunes 12.
4) Go to menu Store / View My Apple Id (<<appleid@mail.com>>).
5) Remove all computers authorized to run content (Computer Authorizations).
6) Under iTunes in the Cloud, click on Manage Devices and Remove devices not being used in this account anymore.
7) Authorize your computer (or computers) again through "Store" menu.
8) Go install family shared apps in your device.
It must work now.
Please forgive English errors!
Sds
Leo