momolorient

Q: safari iOS 8.1 freeze and slow

Hello,

i have same problems with ios 8.1 with my Ipad3. when the Google search shows me the results, the blue links does not respond when I  tap. Safari was as if frozen. I have to drag the page up or down so that the link becomes active again. Further the application is very slow. Today I tried iPad Air it was same thing !!!!

 

the problem persists since updating iOS8.0.0. I am very disappointed with Apple.

 

excuse me for my english, I am french.

iPad (3rd gen) Wi-Fi + Cellular, iOS 8, safari

Posted on Oct 20, 2014 1:23 PM

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Q: safari iOS 8.1 freeze and slow

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  • by Star Traveler,

    Star Traveler Star Traveler Nov 18, 2014 5:09 AM in response to Robert Martin 1
    Level 4 (1,612 points)
    Apple TV
    Nov 18, 2014 5:09 AM in response to Robert Martin 1

    Robert Martin 1 wrote:

     

    Please - everyone. Clean slate starting right now. [ ... ]

     

    Let's start now. Ready? Go.

     

    Thanks,

    Bob

     

    Thanks Bob, I haven't been able to get back until now, and I see I even missed iOS 8.1.1. As it turned out ... I had every symptom of Ebola, except one, and if I had come over from Africa, they would have quarantined me. It turns out it was the flu. Good thing I didn't have the final symptom of Ebola ... :-) ...

     

    So, while while I'm still recovering, I'll see about getting iOS 8.1.1. Now, I don't really expect to see any improvement on my part, since I'm running just fine on iOS 8.1 but I'll report anyway, just like I did in its own thread for iOS 8.0.2.

     

    I would say, though, that the vast and overwhelming majority of iOS users are not going to see anything one way or the other with iOS 8.1.1 because they are running normally anyway. The only group that is going to be interested in this ... is the very small group that is currently having some problems. And for that group, I would advise this troubleshooting methodology ... when doing the iOS 8.1.1 revision ...

     

    Follow this procedure for a Troubleshooting Methodology ... basically reset to factory default condition -BUT- be sure to do the following methodically and also to follow the part with Apple Support!

     

    First you want to make sure you have several backups of your data and done with a couple of "different" sources. Be sure to understand what data is backed up and what is NOT on iCloud Backup and iTunes Backup. Use a variety of methods for backup ... you might check into Dropbox, in addition to your Apple options.

     

    Then turn off your desktop anti-virus software when using iTunes for this reset to factory default. After you do that reset, then leave your iPad in its factory default state and see how it operates then. If you encounter any problems in that factory default state, then take it to Apple Support, and let them know that you have just reset it to that state with iTunes and have not put any of your data back on and it is operating in this fashion (whatever the problem is) in that pristine state. Make sure you keep that trouble ticket number, because if it has to be escalated through Apple Support, you're going to find all communications tied in with that number. If the lower level help isn't able to help you, then escalate it to a higher level to examine the problem. Keep at it with that trouble ticket number until Apple Support arrives at a solution to that problem. Be methodical and keep at it.

     

    On the other hand, if everything is okay with the factory default condition, then restore your backup. Some people have discovered that the problem resides in the apps or something in the restored backup. If that's the case, then it's going to be trying and difficult to find out which developer's app is causing you the problem. And ... it's true ... that a developer not following Apple's instructions and guidelines for his app can CAUSE YOU TROUBLE. This kind of thing does happen from developers, especially when a new system upgrade comes out, because some developers ignore what Apple tells them about changes coming, and what they do BREAKS SOMETHING.

     

    This is a troubleshooting methodology that you are going through. See it through to the end.

     

    Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)

    https://support.apple.com/kb/HT5262

     

    Back up and Restore your iOS Device with iCloud or iTunes

    http://support.apple.com/kb/ht1766

     

    iTunes: About iOS Backups

    http://support.apple.com/kb/ht4946

     

    Create and Delete iPhone, iPad and iPod Touch Backups in iTunes

    http://support.apple.com/kb/ht4946

     

    iOS: Troubleshooting Encrypted Backups

    http://support.apple.com/kb/TS5162

     

    Use iTunes to Restore your iOS Device to Factory Settings

    http://support.apple.com/kb/ht1414

  • by Star Traveler,

    Star Traveler Star Traveler Nov 18, 2014 5:14 AM in response to lesliefromstockton-on-tees
    Level 4 (1,612 points)
    Apple TV
    Nov 18, 2014 5:14 AM in response to lesliefromstockton-on-tees

    lesliefromstockton-on-tees wrote:

     

    It's just a shame it happened in the first place and that it took so long to fix it.  Acknowledgement would have been appreciated.

     

    Apple acknowledges by FIXING not by giving empty words to the media ... :-) ...

  • by Star Traveler,

    Star Traveler Star Traveler Nov 18, 2014 5:17 AM in response to noremacniai
    Level 4 (1,612 points)
    Apple TV
    Nov 18, 2014 5:17 AM in response to noremacniai

    noremacniai wrote:

     

    I should add that I'm not about to field questions as to what iteration of iPad I own ...

     

     

    That's an essential ingredient for troubleshooting and also for getting fixes ... :-) ...

  • by Ken Haggerty,

    Ken Haggerty Ken Haggerty Nov 18, 2014 5:29 AM in response to momolorient
    Level 1 (0 points)
    Nov 18, 2014 5:29 AM in response to momolorient

    Since I can get no support, replies or solutions from Apple Corp. through standard venues (i.e. "feedback"), I'm going to start writing to Tim Cook directly. Everyday. Five times per day. I don't yet know a proper address, but he has a Twitter account. What if everyday.....nay; five times per day, he got 10,000 complaints from us about his operating system? Do you think he might start looking into the problem? Let's all start now:

    @tim_cook      #IHateiOS8

  • by Star Traveler,

    Star Traveler Star Traveler Nov 18, 2014 5:31 AM in response to Robert Martin 1
    Level 4 (1,612 points)
    Apple TV
    Nov 18, 2014 5:31 AM in response to Robert Martin 1

    Robert Martin 1 wrote:

     

    The early results suggest we have a winner. Apple doesn't acknowledge problems, but is pretty good about fixing them once they have a handle on what the problems are.

     

    That's good news. I've been out of commission for a day (had all the symptoms of Ebola except one), so I missed the update, but I don't anticipate seeing anything different since everything worked fine for me with iOS 8.1.

     

    AND ... I've always let people know that Apple doesn't "wring its hands to the media" ... Apple instead, does the best thing that it should do, and that is to issue fixes for troubles it has,been able to identify as related to the iOS.

  • by 56steps,

    56steps 56steps Nov 18, 2014 5:37 AM in response to momolorient
    Level 1 (0 points)
    Nov 18, 2014 5:37 AM in response to momolorient

    I Have an ipad2 and have been following along with all of these posts as I was experiencing the exact issues as others described. I love my iPad and the update to the 8's has made it a ghost of its former self.

     

    I Updated to 8.1.1 this morning and so far the responsiveness seems to have improved.

    BUt....see that?  I now randomly get the double capital letter (which I didn't have before)

    and my main issue - which was the text box being obscured by the keyboard while typing a message or a post - has not been fixed.

     

    I Tested (I did not capitalize tested lol) chrome for my obscured text box issue and it does not happen in chrome.

  • by Star Traveler,

    Star Traveler Star Traveler Nov 18, 2014 5:47 AM in response to Ken Haggerty
    Level 4 (1,612 points)
    Apple TV
    Nov 18, 2014 5:47 AM in response to Ken Haggerty

    Ken Haggerty wrote:

     

    Since I can get no support ...

     

    I don't know who told you that you can't get support, because you can. Now, in my case I actually "paid for support" ahead of time, without knowing whether I would really need it or not, and that was with a brand new purchase! In your case you can pay for support KNOWING that you need that particular support and Apple will assign you a trouble ticket number that you use to follow up on it until it is solved!

     

    Apple Support

    http://www.apple.com/support/

     

    Apple Retail Store - Genius Bar

    http://www.apple.com/retail/geniusbar/

     

    I'm going to start writing to Tim Cook directly. Everyday. Five times per day.

     

    It's much more effective with Apple Support ... :-) ...

     

    BUT ... there is a feedback link that Apple gives for people who want to tell Apple something ...

     

    Product Feedback

    https://www.apple.com/feedback/

  • by Star Traveler,

    Star Traveler Star Traveler Nov 18, 2014 5:42 AM in response to 56steps
    Level 4 (1,612 points)
    Apple TV
    Nov 18, 2014 5:42 AM in response to 56steps

    56steps wrote:

     

    BUt....see that?  I now randomly get the double capital letter (which I didn't have before)

     

     

    That particular problem was reported as a problem with the forum software and was reported back during the iOS 7 days, earlier this year.

  • by Star Traveler,

    Star Traveler Star Traveler Nov 18, 2014 5:46 AM in response to Robert Martin 1
    Level 4 (1,612 points)
    Apple TV
    Nov 18, 2014 5:46 AM in response to Robert Martin 1

    Robert Martin 1 wrote:

     

    What is the processor in an iPad 4? Sorry, I don't remember. Found it - it's an A6X.

     

    Bob

     

    Just for for all the other readers who may want the specs for their iPad ...

     

    Identifying iPad Models

    http://support.apple.com/kb/ht5452

     

    iPad Tech Specs

    http://support.apple.com/specs/#ipad

     

    iOS Devices and Specs

    http://en.wikipedia.org/wiki/List_of_iOS_devices

     

    Mac, iPad, iPhone and iPod Lookup for Specs

    http://www.everymac.com/ultimate-mac-lookup/

  • by Robert Martin 1,

    Robert Martin 1 Robert Martin 1 Nov 18, 2014 5:48 AM in response to 56steps
    Level 6 (8,040 points)
    Nov 18, 2014 5:48 AM in response to 56steps

    Actually, that double cap has been a problem on the Apple forum for a while. As is auto caps at the beginning of a sentence and other things. It's even a problem from desktop computers, at times.

     

    Bob

  • by jgc123,

    jgc123 jgc123 Nov 18, 2014 5:56 AM in response to momolorient
    Level 1 (0 points)
    Nov 18, 2014 5:56 AM in response to momolorient

    SSad to say the new update is causing page reloads more often Than before. Keyboard problem still exist

  • by Star Traveler,

    Star Traveler Star Traveler Nov 18, 2014 5:59 AM in response to ocoro02
    Level 4 (1,612 points)
    Apple TV
    Nov 18, 2014 5:59 AM in response to ocoro02

    ocoro02 wrote:

     

    First impressions favourable with 8.1.1 on my iPad Air 1. Links are responsive on first click without having to scroll the page up or down a little. Feels a bit faster too. I did a simple update through Settings, not a full backup/restroe thru iTunes. I haven't cleared history data or anything else either.

     

    Good of to hear your positive results. This shows Apple has been working hard on fixes, taking in all the Apple Support information, to find out what the problems are!

  • by Star Traveler,

    Star Traveler Star Traveler Nov 18, 2014 6:02 AM in response to jgc123
    Level 4 (1,612 points)
    Apple TV
    Nov 18, 2014 6:02 AM in response to jgc123

    jgc123 wrote:

     

    SSad to say the new update is causing page reloads more often Than before. Keyboard problem still exist

     

    Page reloads on Safari have been related to the available RAM for a Safari, at that moment. Depending on what model you have, you'll have mor or less RAM available for it.

  • by Star Traveler,

    Star Traveler Star Traveler Nov 18, 2014 6:09 AM in response to tom_eastcoast
    Level 4 (1,612 points)
    Apple TV
    Nov 18, 2014 6:09 AM in response to tom_eastcoast

    tom_eastcoast wrote:

     

    I think it might be worth the effort to add your RAM memory size of your device running iOS 8.1 and its data Storage size.

     

     

    Here's some information on the specs for iPad ...

     

    Identifying iPad Models

    http://support.apple.com/kb/ht5452

     

    iPad Tech Specs

    http://support.apple.com/specs/#ipad

     

    iOS Devices and Specs

    http://en.wikipedia.org/wiki/List_of_iOS_devices

     

    Mac, iPad, iPhone and iPod Lookup for Specs

    http://www.everymac.com/ultimate-mac-lookup/

  • by jgc123,

    jgc123 jgc123 Nov 18, 2014 6:10 AM in response to Star Traveler
    Level 1 (0 points)
    Nov 18, 2014 6:10 AM in response to Star Traveler

    NNo progress . Safari is worse than before.

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