singerdf

Q: cannot add icloud public calendar to outlook

I work and live in a mixed Mac/PC environment.  The PCs are Windows 7 professional with Outlook 2010.  The Macs are Yosemite.  I would like to be able to subscribe to a public icloud calendar on one of the PCs.  We could do this a week ago.

 

Now when we add the calendar it crashes Outlook.  Furthermore, I noticed that the calendar address no longer ends in .ics which Outlook requires.

 

The new icloud control panel crashed Outlook as well.

 

I tried joining the private calendar and it does not show up in Outlook either.

 

Is the new icloud interface not ready for prime time?

Any solutions or work arounds?

 

Thank you in advance for any help,

 

Debbie

Posted on Nov 11, 2014 3:58 AM

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Q: cannot add icloud public calendar to outlook

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  • by singerdf,

    singerdf singerdf Nov 17, 2014 5:38 AM in response to odendahl
    Level 1 (5 points)
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    Nov 17, 2014 5:38 AM in response to odendahl

    How did you find out about the patches?  Are these patches for icloud or Outlook?

     

    So glad because I spent the weekend trying everything I could think of to no avail and buying outlook 2013 and not have it work would be maddening.

     

    Debbie

  • by odendahl,

    odendahl odendahl Nov 17, 2014 5:53 AM in response to singerdf
    Level 1 (10 points)
    Nov 17, 2014 5:53 AM in response to singerdf

    I asked the IT department in our company if they know about this problem. They didn't, but they said they have a bunch of patches to install anyway. they don't know if these will fix anything, though.

  • by singerdf,

    singerdf singerdf Nov 17, 2014 6:13 AM in response to odendahl
    Level 1 (5 points)
    Servers Enterprise
    Nov 17, 2014 6:13 AM in response to odendahl

    Sounds about right.  I will try and get in touch with Apple today.  Hard to believe they did not beta this before release.

  • by singerdf,

    singerdf singerdf Nov 17, 2014 9:53 AM in response to singerdf
    Level 1 (5 points)
    Servers Enterprise
    Nov 17, 2014 9:53 AM in response to singerdf

    I just talked to Apple.  They were unaware of the issue but are working on it now.  It would be helpful if everyone could file a report at www.apple.com/feedback.  It lets Apple know there is an issue.

     

    Debbie

  • by chad267,

    chad267 chad267 Nov 18, 2014 6:28 AM in response to singerdf
    Level 1 (0 points)
    Nov 18, 2014 6:28 AM in response to singerdf

    I spent about an hour with apple on the phone and they had no idea what the issue might be.  So I have now uninstalled Office 2010 and installed 2013 and everything seems to be working.  Just for fun, I also tried re installing 2010 and it now works as well.  So my advice, try doing a clean install of office.  It is not really an answer, but it is working for me for now.

     

    chad

  • by adamsma,

    adamsma adamsma Nov 18, 2014 8:21 AM in response to chad267
    Level 1 (0 points)
    Nov 18, 2014 8:21 AM in response to chad267

    I do not believe this is an apple issue.  Where I work we seem to be having this issue with all icloud calendars, google calendars and other subscription based calendars.    So I believe this is an issue with Outlook and MS needs to fix it.

  • by njb1000,

    njb1000 njb1000 Nov 18, 2014 8:26 AM in response to adamsma
    Level 1 (0 points)
    Nov 18, 2014 8:26 AM in response to adamsma

    I am only having the issue with iCloud and not other subscribed internet calendars from a variety of sources.

  • by singerdf,

    singerdf singerdf Nov 18, 2014 9:45 AM in response to adamsma
    Level 1 (5 points)
    Servers Enterprise
    Nov 18, 2014 9:45 AM in response to adamsma

    A senior technical advisor at Apple is looking into the issue.  I think it is worth our while to see what they find.  The url as I stated for the icloud calendars has changed since Yosemite and icloud drive were introduced.

     

    If this is a MS issue I would have thought all versions would be affected and there have not been any updates to Outlook 2010 in awhile.

     

    Keep the issues and feedback coming.

     

    Debbie

  • by gdaddy45243,

    gdaddy45243 gdaddy45243 Nov 18, 2014 10:21 AM in response to singerdf
    Level 1 (0 points)
    Nov 18, 2014 10:21 AM in response to singerdf

    Debbie - I'd love to know the name of the Sr. Tech Advisor at Apple if s/he is helpful. The "Senior Advisor" who attempted to help me has been slow and  unable to answer even the most elementary of questions, i.e., "Is iCloud Control Panel spec'd to interface icloud email with Outlook 2013 supporting full IMAP functionality, e.g., filing email to folders and subfolders and renaming said folders."  Answer: blank stare and 3 weeks of no email reply.

     

    As posted recently in this forum, I have just been told that "no, icloud control panel" does not support icloud email in Outlook.  I wonder if anyone in this thread has experience of it working?

     

    I'm an icloud email/calendar/contacts user who has recently and with catastrophic results attempted to operate dual systems (MacBook and Windows Surface running Office 365).

  • by singerdf,

    singerdf singerdf Nov 18, 2014 10:28 AM in response to gdaddy45243
    Level 1 (5 points)
    Servers Enterprise
    Nov 18, 2014 10:28 AM in response to gdaddy45243

    His name is Kevin and he understood what I was explaining.

     

    Office 365 is its own beast and known to have troubles.  there are lots of results if you do a google search on that one.  MS tends to make things quite complicated. 

     

    The icloud control panel on the PC will allow you to sync your icloud calendars, emails and contacts.  It cannot be the primary account in outlook.  Seamless it will probably not be.  I keep my Mac computers and ipad iphones clean and use the bare minimum on the PC side.

     

    I will send an email to Kevin and see if I get a response.

     

    I am beginning to wonder if we are a small community who want to integrate some icloud information into the PC world.

  • by odendahl,

    odendahl odendahl Nov 19, 2014 1:10 AM in response to singerdf
    Level 1 (10 points)
    Nov 19, 2014 1:10 AM in response to singerdf

    I did some more tests with Outlook 2013 (still missing some of the newer patches) on Windows 7.

     

    Test 1: I created a new calendar on iCloud with only 1 simple appointment in it. I shared it publicly and subscribed to it in Outlook. Initially this worked, but whenever Outlook tries to update it, Outlook crashes.

     

    Test 2: I downloaded the .ics file for my normal calendar (containing 1200 appointments) and put it on a private webserver. After subscribing to that copy in Outlook, it works without problems, for 2 days in a row now. When subscribing to the original on iCloud, Outlook crashes while loading it from the server for the first time.

     

    So it looks like Outlook has a problem with iCloud, not with the number of appointments or the content or encoding of the .ics file. There seems to be a difference depending on the size of the file, though.

  • by singerdf,

    singerdf singerdf Nov 19, 2014 3:51 AM in response to odendahl
    Level 1 (5 points)
    Servers Enterprise
    Nov 19, 2014 3:51 AM in response to odendahl

    Someone who thinks like me.  I do not have the ability to do what you are doing but it points in the right direction.  Thank you so much.

     

    I noticed the same thing on my end in simpler terms.  I deleted the HOME and WORK calendars at iCloud.com and those changes did not propagate to Outlook.  In addition I joined my calendar and that crashed outlook.

     

    I believe something changed at iCloud.  Why Apple users are not affected I am not sure.

     

    I sent out another email to my Tech person but it can take 24 hrs to respond.

     

    Fingers crossed. 

    Thank you for posting

  • by haggis79,

    haggis79 haggis79 Nov 19, 2014 5:43 AM in response to odendahl
    Level 1 (0 points)
    Nov 19, 2014 5:43 AM in response to odendahl

    I'm having the same issue on my work computer.

     

    You state that you somehow managed to export your iCloud calendar to a private webserver - was that a one-time export or is it possible to have iCloud somehow keep such a kind of export updated? For me, this would be a viable workaround...

  • by chad267,

    chad267 chad267 Nov 19, 2014 7:02 AM in response to chad267
    Level 1 (0 points)
    Nov 19, 2014 7:02 AM in response to chad267

    I was wrong.  It was indeed a public calendar that is crashing outlook,  When I reloaded the software It looked like it was working, but it was not actually updating, when I reloaded the public calendar it started crashing.  The next band-aid that seems to be working is that I changed the public calendar to private and that seems to be working for the few PCs that are crashing because of it.  

  • by odendahl,

    odendahl odendahl Nov 19, 2014 7:19 AM in response to haggis79
    Level 1 (10 points)
    Nov 19, 2014 7:19 AM in response to haggis79

    You can't tell iCloud to export the calendar. Exporting means calling the public URL for your calendar e.g. in a browser. I did it with curl one-time, but you could write a cronjob for that.

    The command for curl would be "curl -L --compressed -O <url>"

    -L follows redirects

    --compressed un-gzips the channel compression

    -O writes a file with the same filename as in the url. You could use "-o <somefilename>" instead.

     

    Will try this out, curl already gets the file, but Outlook has its own schedule for updates...

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