Gamermjs

Q: Mac keeps randomly freezing

Until yesterday my 2012 13" MacBook Pro has been working perfectly. Now it freezes and all that doesn't freeze is the spinning beach ball whenever I open a program and at random intervals throughout general use. It happens even when the CPU usage is very low (sub 5%) and with lots of ram free (5+gb). It's really annoying and makes the computer very frustrating to use. Any help is much appreciated.

MacBook Pro (13-inch, Mid 2012), OS X Mountain Lion (10.8.3), Intel i7, 8gb ram, 750gb hdd

Posted on Jun 4, 2013 9:08 PM

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Q: Mac keeps randomly freezing

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  • Helpful answers

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  • by Mert Alp,

    Mert Alp Mert Alp Nov 15, 2014 12:32 PM in response to Gamermjs
    Level 1 (0 points)
    Nov 15, 2014 12:32 PM in response to Gamermjs

    I've also had problems with my MacAir recently. Especially after the new update, the freezes occur even more than before. Any help would be appreciated.

     

    Problem description:

    My mac freezes and does nothing till I push click power button until its off.

     

    EtreCheck version: 2.0.11 (98)

    Report generated 15 November 2014 23:23:05 GMT+3

     

    Hardware Information: ℹ️

      MacBook Air (13-inch, Mid 2011) (Verified)

      MacBook Air - model: MacBookAir4,2

      1 1.8 GHz Intel Core i7 CPU: 2-core

      4 GB RAM Not upgradeable

      BANK 0/DIMM0

      2 GB DDR3 1333 MHz ok

      BANK 1/DIMM0

      2 GB DDR3 1333 MHz ok

      Bluetooth: Old - Handoff/Airdrop2 not supported

      Wireless:  en0: 802.11 a/b/g/n

     

    Video Information: ℹ️

      Intel HD Graphics 3000 - VRAM: 384 MB

      Color LCD 1440 x 900

     

    System Software: ℹ️

      OS X 10.10 (14A389) - Uptime: 1:28:57

     

    Disk Information: ℹ️

      APPLE SSD SM256C disk0 : (251 GB)

      S.M.A.R.T. Status: Verified

      EFI (disk0s1) <not mounted> : 210 MB

      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

      Macintosh HD (disk1) /  [Startup]: 249.77 GB (77.56 GB free)

      Encrypted AES-XTS Unlocked

      Core Storage: disk0s2 250.14 GB Online

     

    USB Information: ℹ️

      Apple Inc. FaceTime Camera (Built-in)

      Apple Inc. BRCM20702 Hub

      Apple Inc. Bluetooth USB Host Controller

      Apple Inc. Apple Internal Keyboard / Trackpad

      Apple Internal Memory Card Reader

     

    Thunderbolt Information: ℹ️

      Apple Inc. thunderbolt_bus

     

    Gatekeeper: ℹ️

      Mac App Store and identified developers

     

    Kernel Extensions: ℹ️

      /System/Library/Extensions

      [not loaded] com.ZTE.driver.ModemDriverMac (1.6.2d1) Support

     

    Startup Items: ℹ️

      HW_CreateNetwork: Path: /Library/StartupItems/HW_CreateNetwork

      HWPortDetect_driver: Path: /Library/StartupItems/HWPortDetect_driver

      MobileBrServ: Path: /Library/StartupItems/MobileBrServ

      Startup items are obsolete and will not work in future versions of OS X

     

    Launch Agents: ℹ️

      [not loaded] com.adobe.AAM.Updater-1.0.plist Support

      [invalid?] com.BM382.wimax.srv.plist Support

      [running] com.teamviewer.teamviewer.plist Support

      [running] com.teamviewer.teamviewer_desktop.plist Support

     

    Launch Daemons: ℹ️

      [loaded] com.adobe.fpsaud.plist Support

      [invalid?] com.adobe.SwitchBoard.plist Support

      [loaded] com.microsoft.office.licensing.helper.plist Support

      [loaded] com.teamviewer.Helper.plist Support

      [running] com.teamviewer.teamviewer_service.plist Support

     

    User Launch Agents: ℹ️

      [loaded] com.adobe.ARM.[...].plist Support

      [loaded] com.google.keystone.agent.plist Support

      [running] com.spotify.webhelper.plist Support

      [loaded] com.valvesoftware.steamclean.plist Support

      [invalid?] com.zeobit.MacKeeper.Helper.plist Support

      [running] FastLink.plist Support

     

    User Login Items: ℹ️

      FaceTab Pro for Facebook UNKNOWN (missing value)

      Dropbox Application (/Applications/Dropbox.app)

      Spotify Application (/Applications/Spotify.app)

      Octoshape Application (/Users/[redacted]/Library/Octoshape/Octoshape.app)

      AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

     

    Internet Plug-ins: ℹ️

      FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support

      QuickTime Plugin: Version: 7.7.3

      AdobePDFViewerNPAPI: Version: 10.1.12 Support

      AdobePDFViewer: Version: 10.1.12 Support

      Flash Player: Version: 15.0.0.223 - SDK 10.6 Support

      Default Browser: Version: 600 - SDK 10.10

      SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support

      Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support

      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version

     

    User Internet Plug-ins: ℹ️

      OctoshapeWeb: Version: 1.0 - SDK 10.8 Support

     

    Safari Extensions: ℹ️

      AdBlock

     

    3rd Party Preference Panes: ℹ️

      Flash Player  Support

      FUSE for OS X (OSXFUSE)  Support

     

    Time Machine: ℹ️

      Mobile backups: OFF

      Auto backup: NO - Auto backup turned off

      Volumes being backed up:

      Macintosh HD: Disk size: 249.77 GB Disk used: 172.21 GB

      Destinations:

      Mac [Local]

      Total size: 250.05 GB

      Total number of backups: 2

      Oldest backup: 2013-09-20 10:33:11 +0000

      Last backup: 2013-09-28 07:49:01 +0000

      Size of backup disk: Too small

      Backup size 250.05 GB < (Disk used 172.21 GB X 3)

     

    Top Processes by CPU: ℹ️

          8% mds

          6% WindowServer

          0% AppleSpell

          0% fontd

          0% taskgated

     

    Top Processes by Memory: ℹ️

      116 MB Safari

      43 MB Finder

      39 MB WindowServer

      30 MB mds

      26 MB mds_stores

     

    Virtual Memory Information: ℹ️

      890 MB Free RAM

      959 MB Active RAM

      668 MB Inactive RAM

      1.13 GB Wired RAM

      1.97 GB Page-ins

      3 MB Page-outs

  • by ThomasRChapman,

    ThomasRChapman ThomasRChapman Nov 15, 2014 1:19 PM in response to Mert Alp
    Level 1 (0 points)
    Nov 15, 2014 1:19 PM in response to Mert Alp

    Hi Guys and Gals

     

    Apologies for posting something i imagine has been covered on other threads but i have tried all the things i read elsewhere including full wipe of HD and reinstall, reducing to 32 bit, removing some of the relevant files from the library extensions, emptying cache in terminal, removing all history and web cache, memory clean, removal of all unused software, removal of printers and so on.  The computer is still freezing which is making it unusable as a live tool with ableton and traktor pro. 

     

    The etresoft info is below if anyone has any ideas.  Thanks in advance!!!!

     

     

     

    Problem description:

    Macbook Pro freezing

     

    EtreCheck version: 2.0.11 (98)

    Report generated 15 November 2014 21:02:32 GMT

     

    Hardware Information: ℹ️

      MacBook Pro (15-inch, 2.53GHz, Mid 2009) (Verified)

      MacBook Pro - model: MacBookPro5,4

      1 2.53 GHz Intel Core 2 Duo CPU: 2-core

      4 GB RAM Upgradeable

      BANK 0/DIMM0

      2 GB DDR3 1067 MHz ok

      BANK 1/DIMM0

      2 GB DDR3 1067 MHz ok

      Bluetooth: Old - Handoff/Airdrop2 not supported

      Wireless:  en1: 802.11 a/b/g/n

     

    Video Information: ℹ️

      NVIDIA GeForce 9400M - VRAM: 256 MB

      Color LCD 1440 x 900

     

    System Software: ℹ️

      OS X 10.10 (14A389) - Uptime: 4:15:8

     

    Disk Information: ℹ️

      HGST HTS721010A9E630 disk0 : (1 TB)

      S.M.A.R.T. Status: Verified

      EFI (disk0s1) <not mounted> : 210 MB

      Macintosh HD (disk0s2) /  [Startup]: 999.35 GB (807.33 GB free)

      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

      HL-DT-ST DVDRW  GS23N 

     

    USB Information: ℹ️

      Apple Inc. Built-in iSight

      Apple Internal Memory Card Reader

      Apple Inc. Apple Internal Keyboard / Trackpad

      Apple Computer, Inc. IR Receiver

      Apple Inc. BRCM2046 Hub

      Apple Inc. Bluetooth USB Host Controller

     

    Gatekeeper: ℹ️

      Mac App Store and identified developers

     

    Kernel Extensions: ℹ️

      /System/Library/Extensions

      [not loaded] com.caiaq.driver.NIUSBAudio2DJDriver (2.4.18) Support

      [not loaded] com.caiaq.driver.NIUSBAudio4DJDriver (2.4.18) Support

      [not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.4.18) Support

      [not loaded] com.caiaq.driver.NIUSBMaschineControllerDriver (2.4.18) Support

      [not loaded] com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.4.18) Support

      [not loaded] com.kaspersky.kext.klif (2.2.1d19) Support

      [not loaded] com.m-audio.driver.firewire (1.10.2) Support

      [not loaded] com.native-instruments.driver.NIUSBDeviceHelper (1.1.0 - SDK 10.7) Support

      [not loaded] com.numark.omnicontrol.usb (2.0.2) Support

      [not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.39) Support

      [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.39) Support

      [not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) Support

      [not loaded] com.wibu.codemeter.CmUSBMassStorage (1.0.7) Support

     

      /System/Library/Extensions/NumarkOMNICONTROLAudio.kext/Contents/PlugIns

      [not loaded] com.numark.omnicontrol.usb_TIGER (2.0.2) Support

     

    Launch Daemons: ℹ️

      [loaded] com.adobe.fpsaud.plist Support

      [loaded] com.macpaw.CleanMyMac2.Agent.plist Support

     

    User Launch Agents: ℹ️

      [loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support

      [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support

      [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support

     

    User Login Items: ℹ️

      None

     

    Internet Plug-ins: ℹ️

      Default Browser: Version: 600 - SDK 10.10

      QuickTime Plugin: Version: 7.7.3

     

    Audio Plug-ins: ℹ️

      NumarkOMNICONTROLAudioHAL: Version: (null) Support

     

    3rd Party Preference Panes: ℹ️

      Flash Player  Support

      Native Instruments USB Audio  Support

     

    Time Machine: ℹ️

      Mobile backups: ON

      Auto backup: YES

      Volumes being backed up:

      Destinations:

      Untitled [Local]

      Total size: 319.73 GB

      Total number of backups: 13

      Oldest backup: 2012-06-05 22:48:02 +0000

      Last backup: 2014-11-13 17:57:37 +0000

      Size of backup disk: Excellent

      Backup size 319.73 GB > (Disk size 0 B X 3)

     

    Top Processes by CPU: ℹ️

          6% WindowServer

          4% System Preferences

          2% Safari

          1% hidd

          0% fontd

     

    Top Processes by Memory: ℹ️

      77 MB Finder

      60 MB WindowServer

      43 MB Safari

      39 MB sandboxd

      34 MB mds_stores

     

    Virtual Memory Information: ℹ️

      1.68 GB Free RAM

      632 MB Active RAM

      803 MB Inactive RAM

      622 MB Wired RAM

      3.49 GB Page-ins

      725 KB Page-outs

  • by rawrrsicles,

    rawrrsicles rawrrsicles Nov 20, 2014 11:40 AM in response to ThomasRChapman
    Level 1 (0 points)
    Nov 20, 2014 11:40 AM in response to ThomasRChapman

    My macbook has been giving me issues for the past couple weeks.

     

    Problem description:

    Macbook keeps freezing every 10 seconds or so

     

    EtreCheck version: 2.0.11 (98)

    Report generated November 20, 2014 at 2:33:03 PM EST

     

    Hardware Information: ℹ️

        MacBook Pro (15-inch, Late 2011) (Verified)

        MacBook Pro - model: MacBookPro8,2

        1 2.2 GHz Intel Core i7 CPU: 4-core

        4 GB RAM Upgradeable

            BANK 0/DIMM0

                2 GB DDR3 1333 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1333 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

     

    Video Information: ℹ️

        Intel HD Graphics 3000 - VRAM: 384 MB

            Color LCD 1440 x 900

        AMD Radeon HD 6750M - VRAM: 512 MB

     

    System Software: ℹ️

        OS X 10.10.1 (14B25) - Uptime: 14:0:33

     

    Disk Information: ℹ️

        ST9500325ASG disk0 : (500.11 GB)

        S.M.A.R.T. Status: Verified

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            Macintosh HD (disk1) /  [Startup]: 498.88 GB (396.58 GB free)

                Encrypted AES-XTS UnlockedConverting

                Core Storage: disk0s2 499.25 GB Online

     

        MATSHITADVD-R   UJ-8A8 

     

    USB Information: ℹ️

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Inc. BRCM2070 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Computer, Inc. IR Receiver

     

    Thunderbolt Information: ℹ️

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: ℹ️

        Mac App Store and identified developers

     

    Kernel Extensions: ℹ️

            /Library/Extensions

        [not loaded]    org.virtualbox.kext.VBoxDrv (4.2.4) Support

        [not loaded]    org.virtualbox.kext.VBoxNetAdp (4.2.4) Support

        [not loaded]    org.virtualbox.kext.VBoxNetFlt (4.2.4) Support

        [not loaded]    org.virtualbox.kext.VBoxUSB (4.2.4) Support

     

    Startup Items: ℹ️

        VirtualBox: Path: /Library/StartupItems/VirtualBox

        Startup items are obsolete and will not work in future versions of OS X

     

    Launch Agents: ℹ️

        [loaded]    com.google.keystone.agent.plist Support

        [loaded]    com.oracle.java.Java-Updater.plist Support

     

    Launch Daemons: ℹ️

        [loaded]    com.adobe.fpsaud.plist Support

        [loaded]    com.google.keystone.daemon.plist Support

        [loaded]    com.microsoft.office.licensing.helper.plist Support

        [loaded]    com.oracle.java.Helper-Tool.plist Support

     

    User Launch Agents: ℹ️

        [loaded]    com.adobe.ARM.[...].plist Support

        [running]    com.akamai.single-user-client.plist Support

        [running]    com.codecm.uploader.plist Support

        [failed]    com.facebook.videochat.[redacted].plist Support

        [loaded]    com.spotify.webhelper.plist Support

        [invalid?]    org.virtualbox.vboxwebsrv.plist Support

     

    User Login Items: ℹ️

        Spotify    UNKNOWN (missing value)

     

    Internet Plug-ins: ℹ️

        FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support

        Default Browser: Version: 600 - SDK 10.10

        AdobePDFViewerNPAPI: Version: 10.1.12 Support

        AdobePDFViewer: Version: 10.1.12 Support

        Flash Player: Version: 15.0.0.223 - SDK 10.6 Support

        o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support

        QuickTime Plugin: Version: 7.7.3

        SharePointBrowserPlugin: Version: 14.1.4 - SDK 10.6 Support

        googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support

        Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support

        JavaAppletPlugin: Version: Java 8 Update 25 Check version

     

    User Internet Plug-ins: ℹ️

        ZoomUsPlugIn: Version: 2.5.34797.1213 - SDK 10.9 Support

        Google Earth Web Plug-in: Version: 6.2 Support

     

    Safari Extensions: ℹ️

        codec-M

        Open in Internet Explorer

     

    3rd Party Preference Panes: ℹ️

        Akamai NetSession Preferences  Support

        Flash Player  Support

        Java  Support

     

    Time Machine: ℹ️

        Time Machine not configured!

     

    Top Processes by CPU: ℹ️

            30%    firefox

            10%    WindowServer

             2%    plugin-container

             1%    hidd

             0%    discoveryd

     

    Top Processes by Memory: ℹ️

        415 MB    firefox

        159 MB    Skype

        129 MB    plugin-container

        90 MB    mds_stores

        90 MB    Finder

     

    Virtual Memory Information: ℹ️

        112 MB    Free RAM

        1.57 GB    Active RAM

        1.40 GB    Inactive RAM

        1.10 GB    Wired RAM

        3.27 GB    Page-ins

        67 MB    Page-outs

  • by rawrrsicles,

    rawrrsicles rawrrsicles Nov 20, 2014 12:10 PM in response to rawrrsicles
    Level 1 (0 points)
    Nov 20, 2014 12:10 PM in response to rawrrsicles

    Additional information: I just followed instructions on how to remove the Codec-M and it still gives me the same problem.

  • by nomnom91,

    nomnom91 nomnom91 Dec 13, 2014 6:28 PM in response to John Galt
    Level 1 (0 points)
    Dec 13, 2014 6:28 PM in response to John Galt

    Hardware Information: ℹ️

      MacBook Pro (13-inch, Mid 2012) (Verified)

      MacBook Pro - model: MacBookPro9,2

      1 2.5 GHz Intel Core i5 CPU: 2-core

      4 GB RAM Upgradeable

      BANK 0/DIMM0

      2 GB DDR3 1600 MHz ok

      BANK 1/DIMM0

      2 GB DDR3 1600 MHz ok

      Bluetooth: Good - Handoff/Airdrop2 supported

      Wireless:  en1: 802.11 a/b/g/n

     

    Video Information: ℹ️

      Intel HD Graphics 4000 -

      Color LCD 1280 x 800

     

    System Software: ℹ️

      OS X 10.10.1 (14B25) - Uptime: 13:53:8

     

    Disk Information: ℹ️

      APPLE HDD ST500LM012 disk0 : (500.11 GB)

      S.M.A.R.T. Status: Verified

      EFI (disk0s1) <not mounted> : 210 MB

      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

      Macintosh HD (disk1) /  [Startup]: 498.88 GB (10.03 GB free) (Low!)

      Core Storage: disk0s2 499.25 GB Online

     

      HL-DT-ST DVDRW  GS41N 

     

    USB Information: ℹ️

      Seagate Backup+ BK 1 TB

      S.M.A.R.T. Status: Verified

      AK (disk3s1) /Volumes/AK : 1.00 TB (84.45 GB free)

      Apple Inc. FaceTime HD Camera (Built-in)

      Samsung S2 Portable 3 Samsung S2 Portable 3 500.11 GB

      S.M.A.R.T. Status: Verified

      SAMSUNG (disk2s1) /Volumes/SAMSUNG : 500.11 GB (222.70 GB free)

      Apple Inc. Apple Internal Keyboard / Trackpad

      Apple Computer, Inc. IR Receiver

      Apple Inc. BRCM20702 Hub

      Apple Inc. Bluetooth USB Host Controller

     

    Thunderbolt Information: ℹ️

      Apple Inc. thunderbolt_bus

     

    Configuration files: ℹ️

      /etc/hosts - Count: 15

     

    Gatekeeper: ℹ️

      Mac App Store and identified developers

     

    Kernel Extensions: ℹ️

      /Applications/Capture One.app

      [not loaded] com.Leaf.driver.LeafFwXDriverMatcher (1.2.0d1) [Support]

     

      /Library/Extensions

      [not loaded] com.wacom.kext.ftdi (1 - SDK 10.9) [Support]

     

      /System/Library/Extensions

      [not loaded] com.wacom.kext.wacomtablet (6.3.10 - SDK 10.9) [Support]

     

    Startup Items: ℹ️

      FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon

      Startup items are obsolete in OS X Yosemite

     

    Problem System Launch Agents: ℹ️

      [loaded] com.paragon.NTFS.trial.plist [Support]

      [loaded] com.paragon.NTFS.upd.plist [Support]

     

    Problem System Launch Daemons: ℹ️

      [failed] com.apple.softwareupdated.plist [Details]

     

    Launch Agents: ℹ️

      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]

      [running] com.extensis.FMCore.plist [Support]

      [loaded] com.oracle.java.Java-Updater.plist [Support]

      [running] com.wacom.wacomtablet.plist [Support]

     

    Launch Daemons: ℹ️

      [loaded] com.adobe.fpsaud.plist [Support]

      [invalid?] com.adobe.SwitchBoard.plist [Support]

      [loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]

      [loaded] com.oracle.java.Helper-Tool.plist [Support]

      [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]

     

    User Launch Agents: ℹ️

      [loaded] com.google.keystone.agent.plist [Support]

      [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]

      [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]

     

    User Login Items: ℹ️

      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

      Google Chrome ApplicationHidden (/Applications/Google Chrome.app)

      EvernoteHelper UNKNOWNHidden (missing value)

      Android File Transfer Agent ApplicationHidden (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

     

    Internet Plug-ins: ℹ️

      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]

      QuickTime Plugin: Version: 7.7.3

      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235

      AdobePDFViewer: Version: 10.1.1 [Support]

      Default Browser: Version: 600 - SDK 10.10

      Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Support]

      WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Support]

      JavaAppletPlugin: Version: Java 7 Update 71 Check version

     

    User internet Plug-ins: ℹ️

      Picasa: Version: 1.0 - SDK 10.6 [Support]

     

    Safari Extensions: ℹ️

      Searchme Adware! [Remove]

      SlickSavings

      Amazon Shopping Assistant Adware! [Remove]

      Ebay Shopping Assistant Adware! [Remove]

     

    3rd Party Preference Panes: ℹ️

      Fan Control  [Support]

      Flash Player  [Support]

      FUSE for OS X (OSXFUSE)  [Support]

      Java  [Support]

      Paragon NTFS for Mac ® OS X  [Support]

      WacomTablet  [Support]

     

    Time Machine: ℹ️

      Skip System Files: NO

      Mobile backups: OFF

      Auto backup: YES

      Volumes being backed up:

      Macintosh HD: Disk size: 498.88 GB Disk used: 488.84 GB

      Destinations:

      MBP BACKUP [Local]

      Total size: 999.86 GB

      Total number of backups: 16

      Oldest backup: 2014-05-06 16:25:48 +0000

      Last backup: 2014-12-13 07:21:30 +0000

      Size of backup disk: Too small

      Backup size 999.86 GB < (Disk used 488.84 GB X 3)

     

    Top Processes by CPU: ℹ️

          9% Safari

          8% sysmond

          7% WindowServer

          2% DesktopServicesHelper

          1% hidd

     

    Top Processes by Memory: ℹ️

      172 MB mds_stores

      150 MB com.apple.WebKit.WebContent

      86 MB Finder

      69 MB DesktopServicesHelper

      64 MB Safari

     

    Virtual Memory Information: ℹ️

      491 MB Free RAM

      1.27 GB Active RAM

      665 MB Inactive RAM

      753 MB Wired RAM

      21.04 GB Page-ins

      1.00 GB Page-outs

     

    Diagnostics Information: ℹ️

      Dec 13, 2014, 08:23:02 PM WacomTabletDriver_2014-12-13-202302_[redacted]s-MacBook-Pro.crash

      Dec 13, 2014, 08:22:15 PM Self test - passed

      Dec 13, 2014, 08:01:41 PM WacomTabletDriver_2014-12-13-200141_[redacted]s-MacBook-Pro.crash

      Dec 13, 2014, 07:57:39 PM WacomTabletDriver_2014-12-13-195739_[redacted]s-MacBook-Pro.crash

      Dec 13, 2014, 05:47:03 PM WacomTabletDriver_2014-12-13-174703_[redacted]s-MacBook-Pro.crash

      Dec 13, 2014, 05:26:45 PM CleanMyMac 2_2014-12-13-172645_[redacted]s-MacBook-Pro.cpu_resource.diag [Details]


    Thank you for your attention.

  • by AlfredZhang,

    AlfredZhang AlfredZhang Dec 18, 2014 3:41 PM in response to John Galt
    Level 1 (0 points)
    Dec 18, 2014 3:41 PM in response to John Galt

    I have the same problem. Could you help me? Thank you so much!


    Problem description:

    randomly freeze

     

     

    Hardware Information: ℹ️

      MacBook Pro (Retina, 15-inch, Mid 2014) (Verified)

      MacBook Pro - model: MacBookPro11,2

      1 2.2 GHz Intel Core i7 CPU: 4-core

      16 GB RAM Not upgradeable

      BANK 0/DIMM0

      8 GB DDR3 1600 MHz ok

      BANK 1/DIMM0

      8 GB DDR3 1600 MHz ok

      Bluetooth: Good - Handoff/Airdrop2 supported

      Wireless:  en0: 802.11 a/b/g/n/ac

     

    Video Information: ℹ️

      Intel Iris Pro

      Color LCD 2880 x 1800

     

    System Software: ℹ️

      OS X 10.9.5 (13F34) - Uptime: 0:27:53

     

    Disk Information: ℹ️

      APPLE SSD SM0256F disk0 : (251 GB)

      EFI (disk0s1) <not mounted> : 210 MB

      Macintosh HD (disk0s2) / : 250.14 GB (124.97 GB free)

      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

    USB Information: ℹ️

      Apple Internal Memory Card Reader

      Apple Inc. BRCM20702 Hub

      Apple Inc. Bluetooth USB Host Controller

      Apple Inc. Apple Internal Keyboard / Trackpad

     

    Thunderbolt Information: ℹ️

      Apple Inc. thunderbolt_bus

     

    Gatekeeper: ℹ️

      Mac App Store and identified developers

     

    Launch Agents: ℹ️

      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]

      [loaded] com.google.keystone.agent.plist [Support]

      [loaded] com.oracle.java.Java-Updater.plist [Support]

      [loaded] org.macosforge.xquartz.startx.plist [Support]

     

    Launch Daemons: ℹ️

      [loaded] com.adobe.fpsaud.plist [Support]

      [loaded] com.google.keystone.daemon.plist [Support]

      [loaded] com.microsoft.office.licensing.helper.plist [Support]

      [loaded] com.oracle.java.Helper-Tool.plist [Support]

      [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]

      [loaded] org.macosforge.xquartz.privileged_startx.plist [Support]

     

    User Launch Agents: ℹ️

      [loaded] com.adobe.ARM.[...].plist [Support]

     

    User Login Items: ℹ️

      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

     

    Internet Plug-ins: ℹ️

      AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Support]

      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]

      Default Browser: Version: 537 - SDK 10.9

      AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]

      AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]

      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]

      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]

      QuickTime Plugin: Version: 7.7.3

      SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 [Support]

      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]

      JavaAppletPlugin: Version: Java 8 Update 25 Check version

     

    3rd Party Preference Panes: ℹ️

      Flash Player  [Support]

      Java  [Support]

      TeXDistPrefPane  [Support]

     

    Time Machine: ℹ️

      Time Machine not configured!

     

    Top Processes by CPU: ℹ️

          4% WindowServer

          1% fontd

          0% AppleSpell

          0% ps

          0% MATLAB_maci64

     

    Top Processes by Memory: ℹ️

      704 MB MATLAB_maci64

      326 MB com.apple.WebKit.WebContent

      206 MB Safari

      189 MB Dock

      172 MB Finder

     

    Virtual Memory Information: ℹ️

      10.03 GB Free RAM

      5.01 GB Active RAM

      714 MB Inactive RAM

      1.41 GB Wired RAM

      644 MB Page-ins

      0 B Page-outs

     

    Diagnostics Information: ℹ️

      Dec 18, 2014, 06:09:02 PM Self test - passed

     

    Last freeze happens at 06:05pm 12/18/2014, the console messages are:

    12/18/14 6:02:37.000 PM kernel[0]: AppleUSBMultitouchDriver::_deviceGetReport - DeviceRequest for reportID 0x0 returned with result 0xe0004051 - retrying

    12/18/14 6:03:03.000 PM kernel[0]: AppleUSBMultitouchDriver::_deviceGetReport - DeviceRequest for reportID 0x0 returned with result 0xe0004051 - retrying

    12/18/14 6:03:03.897 PM WindowServer[91]: _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff

    12/18/14 6:03:03.898 PM loginwindow[65]: find_shared_window: WID -1

    12/18/14 6:03:03.898 PM loginwindow[65]: CGSGetWindowTags: Invalid window 0xffffffff

    12/18/14 6:03:03.898 PM loginwindow[65]: find_shared_window: WID -1

    12/18/14 6:03:03.898 PM loginwindow[65]: CGSSetWindowTags: Invalid window 0xffffffff

    12/18/14 6:03:03.000 PM kernel[0]: AppleCamIn::systemWakeCall - messageType = 0xE0000340

    12/18/14 6:03:03.977 PM WindowServer[91]: device_generate_desktop_screenshot: authw 0x7fb768dcaf30(2000), shield 0x7fb768c57af0(2001)

    12/18/14 6:03:04.041 PM WindowServer[91]: device_generate_lock_screen_screenshot: authw 0x7fb768dcaf30(2000), shield 0x7fb768c57af0(2001)

    12/18/14 6:03:24.000 PM kernel[0]: AppleUSBMultitouchDriver::_deviceGetReport - DeviceRequest for reportID 0x0 returned with result 0xe0004051 - retrying

    12/18/14 6:03:31.944 PM loginwindow[65]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.

    12/18/14 6:03:45.000 PM kernel[0]: AppleUSBMultitouchDriver::_deviceGetReport - DeviceRequest returned error 0xe0004051 (interface 0, reportID 0x0)

    12/18/14 6:03:45.000 PM kernel[0]: AppleUSBMultitouchDebug: _deviceGetReport returned an error in configurePower

    12/18/14 6:04:06.000 PM kernel[0]: AppleCamIn::systemWakeCall - messageType = 0xE0000340

    12/18/14 6:04:08.254 PM ntpd[44]: ntpd: wake time set +0.923412 s

    12/18/14 6:04:08.265 PM com.apple.time[159]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).

    12/18/14 6:04:08.269 PM com.apple.time[159]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).

    12/18/14 6:04:11.000 PM kernel[0]: AppleCamIn::systemWakeCall - messageType = 0xE0000280

    12/18/14 6:04:11.000 PM kernel[0]: ARPT: 512059.250929: AirPort_Brcm43xx::powerChange: System Sleep

    12/18/14 6:04:11.000 PM kernel[0]: ARPT: 512059.250934: wl0: powerChange: *** BONJOUR/MDNS OFFLOADS ARE NOT RUNNING.

    12/18/14 6:04:11.000 PM kernel[0]: AppleCamIn::systemWakeCall - messageType = 0xE0000340

    12/18/14 6:04:11.000 PM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Resume -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x5000 ****

    12/18/14 6:04:31.000 PM kernel[0]: AppleUSBMultitouchDriver::_deviceGetReport - DeviceRequest for reportID 0x0 returned with result 0xe0004051 - retrying

    12/18/14 6:04:52.000 PM kernel[0]: AppleUSBMultitouchDriver::_deviceGetReport - DeviceRequest for reportID 0x0 returned with result 0xe0004051 - retrying

    12/18/14 6:05:13.000 PM kernel[0]: AppleUSBMultitouchDriver::_deviceGetReport - DeviceRequest for reportID 0x0 returned with result 0xe0004051 - retrying

    12/18/14 6:05:34.000 PM kernel[0]: AppleUSBMultitouchDriver::_deviceGetReport - DeviceRequest for reportID 0x0 returned with result 0xe0004051 - retrying

    12/18/14 6:05:55.000 PM kernel[0]: AppleUSBMultitouchDriver::_deviceGetReport - DeviceRequest for reportID 0x0 returned with result 0xe0004051 - retrying

    12/18/14 6:06:23.000 PM kernel[0]: AppleUSBMultitouchDriver::_deviceGetReport - DeviceRequest for reportID 0x0 returned with result 0xe0004051 - retrying

  • by carlrinoz,

    carlrinoz carlrinoz Dec 21, 2014 4:36 PM in response to John Galt
    Level 1 (0 points)
    Dec 21, 2014 4:36 PM in response to John Galt

    Hi John

    I have a very similar issue. Below is my report from EtreCheck. I hope you are able to assist. Thanks

    EtreCheck version: 2.1.5 (108)

    Report generated 22 December 2014 9:44:51 am AEDT

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

    Click the [Adware] links for help removing adware.

     

    Hardware Information: ℹ️

      MacBook Pro (15-inch, Early 2011) (Verified)

      MacBook Pro - model: MacBookPro8,2

      1 2.3 GHz Intel Core i7 CPU: 4-core

      8 GB RAM Upgradeable

      BANK 0/DIMM0

      4 GB DDR3 1333 MHz ok

      BANK 1/DIMM0

      4 GB DDR3 1333 MHz ok

      Bluetooth: Old - Handoff/Airdrop2 not supported

      Wireless:  en1: 802.11 a/b/g/n

     

    Video Information: ℹ️

      Intel HD Graphics 3000 - VRAM: 512 MB

      Color LCD 1680 x 1050

      AMD Radeon HD 6750M - VRAM: 1024 MB

     

    System Software: ℹ️

      OS X 10.10.1 (14B25) - Uptime: 2:6:1

     

    Disk Information: ℹ️

      TOSHIBA MK7559GSXF disk0 : (750.16 GB)

      EFI (disk0s1) <not mounted> : 210 MB

      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

      Macintosh HD (disk1) / : 748.93 GB (458.11 GB free)

      Core Storage: disk0s2 749.30 GB Online

     

      HL-DT-ST DVDRW  GS31N 

     

    USB Information: ℹ️

      Apple Inc. FaceTime HD Camera (Built-in)

      Apple Inc. Apple Internal Keyboard / Trackpad

      Apple Inc. BRCM2070 Hub

      Apple Inc. Bluetooth USB Host Controller

      Western Digital External HDD 1 TB

      EFI (disk2s1) <not mounted> : 210 MB

      Untitled (disk2s2) /Volumes/Untitled : 999.86 GB (312.23 GB free)

      Apple Computer, Inc. IR Receiver

     

    Thunderbolt Information: ℹ️

      Apple Inc. thunderbolt_bus

     

    Gatekeeper: ℹ️

      Mac App Store and identified developers

     

    Kernel Extensions: ℹ️

      /Library/Application Support/Avast/components/fileshield/unsigned

      [loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Support]

     

      /Library/Application Support/Avast/components/proxy/unsigned

      [loaded] com.avast.PacketForwarder (2.0 - SDK 10.9) [Support]

     

      /System/Library/Extensions

      [not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.16) [Support]

      [not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1 - SDK 10.4) [Support]

      [loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.7 - SDK 10.4) [Support]

     

    Problem System Launch Agents: ℹ️

      [failed] com.paragon-software.NTFS.SparkleUpdate.plist [Support]

      [running] com.paragon.NTFS.notify.plist [Support]

     

    Launch Agents: ℹ️

      [loaded] com.avast.userinit.plist [Support]

      [running] com.lacie.safemanager.daemon.plist [Support]

      [loaded] com.paragon.updater.plist [Support]

      [not loaded] com.teamviewer.teamviewer.plist [Support]

      [not loaded] com.teamviewer.teamviewer_desktop.plist [Support]

      [invalid?] jp.co.canon.CUPSCMFP.BG.plist [Support]

      [invalid?] jp.co.canon.UFR2.BG.plist [Support]

     

    Launch Daemons: ℹ️

      [loaded] com.adobe.fpsaud.plist [Support]

      [loaded] com.avast.init.plist [Support]

      [loaded] com.avast.uninstall.plist [Support]

      [failed] com.avast.update.plist [Support]

      [loaded] com.microsoft.office.licensing.helper.plist [Support]

      [not loaded] com.teamviewer.teamviewer_service.plist [Support]

     

    User Launch Agents: ℹ️

      [loaded] com.adobe.ARM.[...].plist [Support]

      [invalid?] com.avast.home.userinit.plist [Support]

      [loaded] com.google.keystone.agent.plist [Support]

      [running] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Support]

      [invalid?] com.shirtpocket.backupbytime.plist [Support]

      [running] com.spotify.webhelper.plist [Support]

     

    User Login Items: ℹ️

      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

     

    Internet Plug-ins: ℹ️

      Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Support]

      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]

      Default Browser: Version: 600 - SDK 10.10

      AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]

      AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]

      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]

      QuickTime Plugin: Version: 7.7.3

      SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]

      Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]

      iPhotoPhotocast: Version: 7.0 - SDK 10.8

     

    User internet Plug-ins: ℹ️

      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]

      NPRoblox: Version: 1.0.2.12 - SDK 10.9 [Support]

      Google Earth Web Plug-in: Version: 7.1 [Support]

     

    Safari Extensions: ℹ️

      wrc [Installed]

     

    3rd Party Preference Panes: ℹ️

      Flash Player  [Support]

      Flip4Mac WMV  [Support]

      Paragon NTFS for Mac ® OS X  [Support]

     

    Time Machine: ℹ️

      Skip System Files: NO

      Mobile backups: ON

      Auto backup: YES

      Volumes being backed up:

      Macintosh HD: Disk size: 748.93 GB Disk used: 290.81 GB

      Destinations:

      Untitled [Local]

      Total size: 999.86 GB

      Total number of backups: 28

      Oldest backup: 2014-09-01 21:38:23 +0000

      Last backup: 2014-12-21 22:16:08 +0000

      Size of backup disk: Adequate

      Backup size 999.86 GB > (Disk used 290.81 GB X 3)

     

    Top Processes by CPU: ℹ️

          5% Spotify

          4% SDCopy

          2% mds

          2% mds_stores

          1% Microsoft Outlook

     

    Top Processes by Memory: ℹ️

      163 MB Microsoft Outlook

      155 MB Finder

      155 MB Spotify

      155 MB Microsoft Excel

      146 MB Safari

     

    Virtual Memory Information: ℹ️

      925 MB Free RAM

      2.77 GB Active RAM

      2.79 GB Inactive RAM

      1.48 GB Wired RAM

      11.02 GB Page-ins

      40 MB Page-outs

     

    Diagnostics Information: ℹ️

      Dec 22, 2014, 07:39:31 AM Self test - passed

  • by flaviopr,

    flaviopr flaviopr Dec 23, 2014 4:24 AM in response to carlrinoz
    Level 1 (0 points)
    Dec 23, 2014 4:24 AM in response to carlrinoz

    Can everyone help me?

     

    EtreCheck version: 2.1.5 (108)

    Report generated 23 dicembre 2014 13:12:35 CET

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

    Click the [Adware] links for help removing adware.

     

    Hardware Information: ℹ️

      MacBook Pro (15-inch, Mid 2010) (Verified)

      MacBook Pro - model: MacBookPro6,2

      1 2.66 GHz Intel Core i7 CPU: 2-core

      4 GB RAM Upgradeable

      BANK 0/DIMM0

      2 GB DDR3 1067 MHz ok

      BANK 1/DIMM0

      2 GB DDR3 1067 MHz ok

      Bluetooth: Old - Handoff/Airdrop2 not supported

      Wireless:  en1: 802.11 a/b/g/n

     

    Video Information: ℹ️

      Intel HD Graphics - VRAM: 288 MB

      NVIDIA GeForce GT 330M - VRAM: 512 MB

      Color LCD 1440 x 900

     

    System Software: ℹ️

      OS X 10.10.1 (14B25) - Uptime: 0:44:11

     

    Disk Information: ℹ️

      Hitachi HTS545050B9SA02 disk0 : (500,11 GB)

      EFI (disk0s1) <not mounted> : 210 MB

      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

      Mac HD (disk1) / : 498.88 GB (457.61 GB free)

      Core Storage: disk0s2 499.25 GB Online

     

      MATSHITADVD-R   UJ-898 

     

    USB Information: ℹ️

      Microsoft Microsoft® Nano Transceiver v1.0

      Apple Inc. Apple Internal Keyboard / Trackpad

      Apple Inc. BRCM2070 Hub

      Apple Inc. Bluetooth USB Host Controller

      Apple Internal Memory Card Reader

      SanDisk Cruzer Blade 8 GB

      NO NAME (disk2s1) /Volumes/NO NAME : 8.00 GB (7.97 GB free)

      Apple Inc. Built-in iSight

      Apple Computer, Inc. IR Receiver

     

    Configuration files: ℹ️

      /etc/hosts - Count: 18

     

    Gatekeeper: ℹ️

      Anywhere

     

    Kernel Extensions: ℹ️

      /Applications/Utilities/DiskWarrior.app

      [not loaded] com.alsoft.Preview (4.3) [Support]

     

    Launch Agents: ℹ️

      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]

      [not loaded] com.teamviewer.teamviewer.plist [Support]

      [not loaded] com.teamviewer.teamviewer_desktop.plist [Support]

     

    Launch Daemons: ℹ️

      [loaded] com.adobe.fpsaud.plist [Support]

      [invalid?] com.adobe.SwitchBoard.plist [Support]

      [loaded] com.microsoft.office.licensing.helper.plist [Support]

      [loaded] com.teamviewer.Helper.plist [Support]

      [not loaded] com.teamviewer.teamviewer_service.plist [Support]

     

    User Launch Agents: ℹ️

      [loaded] com.adobe.AAM.Updater-1.0.plist [Support]

      [loaded] com.google.keystone.agent.plist [Support]

      [running] com.spotify.webhelper.plist [Support]

     

    User Login Items: ℹ️

      iTunesHelper Applicazione (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

     

    Internet Plug-ins: ℹ️

      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]

      QuickTime Plugin: Version: 7.7.3

      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]

      AdobePDFViewer: Version: 10.1.1 [Support]

      Default Browser: Version: 600 - SDK 10.10

      SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]

      MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Support]

     

    Safari Extensions: ℹ️

      searchtab [Installed]

     

    3rd Party Preference Panes: ℹ️

      Flash Player  [Support]

     

    Time Machine: ℹ️

      Time Machine not configured!

     

    Top Processes by CPU: ℹ️

          17% storedownloadd

          15% mds

          6% WindowServer

          1% MacsFanControl

          0% storeassetd

     

    Top Processes by Memory: ℹ️

      159 MB com.apple.WebKit.WebContent

      112 MB Safari

      107 MB spindump

      103 MB Image Capture Extension

      82 MB com.apple.WebKit.Plugin.64

     

    Virtual Memory Information: ℹ️

      90 MB Free RAM

      1.67 GB Active RAM

      1.60 GB Inactive RAM

      806 MB Wired RAM

      1.33 GB Page-ins

      98 KB Page-outs

     

    Diagnostics Information: ℹ️

      Dec 23, 2014, 12:28:59 PM Self test - passed

      Dec 22, 2014, 02:53:31 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2014-12-22-145331_[ redacted].cpu_resource.diag [Details]

      Dec 22, 2014, 12:57:03 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-22-125703_[redacted].panic [Details]

      Dec 22, 2014, 01:55:07 AM /Library/Logs/DiagnosticReports/Kernel_2014-12-22-015507_[redacted].panic [Details]

      Dec 20, 2014, 03:15:20 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2014-12-20-151520_[ redacted].cpu_resource.diag [Details]

  • by Douglas Kirk,

    Douglas Kirk Douglas Kirk Feb 3, 2015 1:27 PM in response to John Galt
    Level 1 (5 points)
    Feb 3, 2015 1:27 PM in response to John Galt

    Problem description:

    Screen goes blank and I have to restart. Seems to be video related. When I check the “Recent Items” after a crash it always lists CrossOver CD Helper.

     

    EtreCheck version: 2.1.8 (121)

    Report generated February 3, 2015 1:20:39 PM PST

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: ℹ️

        MacBook Pro (15-inch, Mid 2010) (Technical Specifications)

        MacBook Pro - model: MacBookPro6,2

        1 2.66 GHz Intel Core i7 CPU: 2-core

        8 GB RAM

            BANK 0/DIMM0

                4 GB DDR3 1067 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1067 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery Health: Normal - Cycle count 42

     

    Video Information: ℹ️

        NVIDIA GeForce GT 330M - VRAM: 512 MB

            spdisplays_display_connector

            VA2323wm 1920 x 1080 @ 60 Hz

        Intel HD Graphics - VRAM: 288 MB

            spdisplays_display_connector

     

    System Software: ℹ️

        Mac OS X 10.6.8 (10K549) - Time since boot: 0:17:28

     

    Disk Information: ℹ️

        OWC Mercury Electra 6G SSD disk0 : (447.13 GB)

            - (disk0s1) <not mounted> : 210 MB

            SSHD (disk0s2) / : 429.00 GB (239.71 GB free)

            BOOTCAMP (disk0s3) /Volumes/BOOTCAMP : 50.76 GB (25.92 GB free)

     

        MATSHITADVD-R   UJ-898 

     

    USB Information: ℹ️

        Apple Inc. BRCM2070 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Internal Memory Card Reader

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple, Inc. Keyboard Hub

            Logitech USB Optical Mouse

            Apple Inc. Apple Keyboard

        Apple Computer, Inc. IR Receiver

        Apple Inc. Built-in iSight

     

    Kernel Extensions: ℹ️

            /System/Library/Extensions

        [loaded]    com.Cycling74.driver.Soundflower (1.5.1) [Click for support]

        [loaded]    com.eltima.ElmediaPlayer.kext (1.58 - SDK 10.4) [Click for support]

        [loaded]    com.epson.driver.EPSONProjectorAudio (1.30 - SDK 10.4) [Click for support]

     

            /Users/[redacted]/GreenPlumbers/Toast 8 Titanium/Toast Titanium.app

        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]

     

            /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS

        [not loaded]    com.roxio.TDIXController (2.0) [Click for support]

     

    Startup Items: ℹ️

        rEFItBlesser: Path: /Library/StartupItems/rEFItBlesser

        Startup items are obsolete in OS X Yosemite

     

    Problem System Launch Daemons: ℹ️

        [not loaded]    org.samba.winbindd.plist [Click for support]

     

    Launch Agents: ℹ️

        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

     

    Launch Daemons: ℹ️

        [loaded]    com.adobe.fpsaud.plist [Click for support]

        [running]    com.eltima.ElmediaPlayer.daemon.plist [Click for support]

        [loaded]    com.prosofteng.DriveGenius.locum.plist [Click for support]

        [running]    com.prosoftnet.idrivedaemon.plist [Click for support]

        [running]    com.prosoftnet.idsyncdaemon.plist [Click for support]

        [loaded]    com.prosoftnet.idwebdaemon.plist [Click for support]

     

    User Launch Agents: ℹ️

        [not loaded]    com.adobe.ARM.[...].plist [Click for support]

        [not loaded]    com.amazon.cloud-player.plist [Click for support]

        [not loaded]    com.amazon.music.plist [Click for support]

        [not loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]

        [not loaded]    com.crashplan.javacheck.plist [Click for support]

        [not loaded]    com.divx.agent.postinstall.plist [Click for support]

        [not loaded]    com.google.keystone.agent.plist [Click for support]

        [not loaded]    com.mlbam.nexdef.plist [Click for support]

        [not loaded]    com.prosofteng.DGMonitor.plist [Click for support]

     

    User Login Items: ℹ️

        iTunesHelper    UNKNOWN Hidden (missing value)

        Music Manager    Application Hidden (/Users/[redacted]/Library/PreferencePanes/MusicManager.prefPane/Contents/Helpe rs/MusicManagerHelper.app)

        Microsoft Database Daemon    Application  (/Applications/Microsoft Office 2008/Office/Microsoft Database Daemon.app)

     

    Internet Plug-ins: ℹ️

        OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

        Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]

        RealPlayer Plugin: Version: Unknown [Click for support]

        AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]

        AmazonMP3DownloaderPlugin101736: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]

        FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]

        AdobePDFViewerNPAPI: Version: 11.0.02 - SDK 10.6 [Click for support]

        DivXBrowserPlugin: Version: 2.2 [Click for support]

        Flash Player: Version: 16.0.0.296 - SDK 10.6 [Click for support]

        AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]

        iPhotoPhotocast: Version: 7.0 - SDK 10.7

        AdobePDFViewer: Version: 11.0.02 - SDK 10.6 [Click for support]

        QuickTime Plugin: Version: 7.6.6

        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

        JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version

     

    User internet Plug-ins: ℹ️

        WebEx64: Version: 1.0 - SDK 10.6 [Click for support]

        WebEx: Version: 1.0 [Click for support]

        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]

        EMusic: Version: EMusic 1.0.0 [Click for support]

     

    Safari Extensions: ℹ️

        TinEye

        Cookie Stumbler

        Facebook Photo Zoom

        DivX Plus Web Player HTML5 <video>

        ClickToPlugin

        Video Converter

        AddThis

        AdBlock

     

    Audio Plug-ins: ℹ️

        iSightAudio: Version: 7.6.6

     

    3rd Party Preference Panes: ℹ️

        3ivx MPEG-4  [Click for support]

        Flash Player  [Click for support]

        Flip4Mac WMV  [Click for support]

        handyPrint  [Click for support]

        MacFUSE  [Click for support]

        MusicManager  [Click for support]

        NTFS-3G  [Click for support]

        Perian  [Click for support]

     

    Time Machine: ℹ️

        Time Machine information requires OS X 10.7 "Lion" or later.

     

    Top Processes by CPU: ℹ️

             4%    WindowServer

             1%    coreservicesd

             0%    SystemUIServer

             0%    WebProcess

             0%    IDSyncDaemon

     

    Top Processes by Memory: ℹ️

        172 MB    Safari

        146 MB    WebProcess

        86 MB    WindowServer

        69 MB    mds

        34 MB    Finder

     

    Virtual Memory Information: ℹ️

        6.30 GB    Free RAM

        833 MB    Active RAM

        466 MB    Inactive RAM

        989 MB    Wired RAM

        328 MB    Page-ins

        0 B    Page-outs

     

    Diagnostics Information: ℹ️

        Feb 3, 2015, 01:03:11 PM    Self test - passed

        Feb 3, 2015, 10:45:10 AM    /Library/Logs/DiagnosticReports/Kernel_2015-02-03-104510_[redacted].panic [Click for details]

        Feb 3, 2015, 10:39:11 AM    /Library/Logs/DiagnosticReports/Kernel_2015-02-03-103911_[redacted].panic [Click for details]

        Feb 3, 2015, 10:31:36 AM    /Library/Logs/DiagnosticReports/Kernel_2015-02-03-103136_[redacted].panic [Click for details]

        Feb 2, 2015, 02:44:14 PM    /Library/Logs/DiagnosticReports/Kernel_2015-02-02-144414_[redacted].panic [Click for details]

        Feb 2, 2015, 02:39:00 PM    /Library/Logs/DiagnosticReports/Kernel_2015-02-02-143900_[redacted].panic [Click for details]

        Feb 2, 2015, 02:19:06 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2015-02-02-141906_[reda cted].crash

        Feb 2, 2015, 11:03:24 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/WebProcess_2015-02-02-110324_[ redacted].crash

        Feb 2, 2015, 11:02:06 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/WebProcess_2015-02-02-110206_[ redacted].crash

        Feb 2, 2015, 11:00:56 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/WebProcess_2015-02-02-110056_[ redacted].crash

        Feb 2, 2015, 10:05:42 AM    /Library/Logs/DiagnosticReports/AdobeReader_2015-02-02-100542_[redacted].hang

        Jan 30, 2015, 09:08:54 AM    /Library/Logs/DiagnosticReports/Kernel_2015-01-30-090854_[redacted].panic [Click for details]

        Jan 29, 2015, 07:55:20 AM    /Library/Logs/DiagnosticReports/Kernel_2015-01-29-075520_[redacted].panic [Click for details]

        Jan 28, 2015, 02:19:48 PM    /Library/Logs/DiagnosticReports/Kernel_2015-01-28-141948_[redacted].panic [Click for details]

        Jan 28, 2015, 12:16:24 PM    /Library/Logs/DiagnosticReports/Kernel_2015-01-28-121624_[redacted].panic [Click for details]

        Jan 28, 2015, 12:10:58 PM    /Library/Logs/DiagnosticReports/Kernel_2015-01-28-121058_[redacted].panic [Click for details]

        Jan 28, 2015, 12:05:53 PM    /Library/Logs/DiagnosticReports/Kernel_2015-01-28-120553_[redacted].panic [Click for details]

        Jan 28, 2015, 12:02:55 PM    /Library/Logs/DiagnosticReports/Kernel_2015-01-28-120255_[redacted].panic [Click for details]

        Jan 27, 2015, 10:26:54 AM    /Library/Logs/DiagnosticReports/Kernel_2015-01-27-102654_[redacted].panic [Click for details]

        Jan 27, 2015, 09:35:00 AM    /Library/Logs/DiagnosticReports/Kernel_2015-01-27-093500_[redacted].panic [Click for details]

        Jan 26, 2015, 02:31:32 PM    /Library/Logs/DiagnosticReports/Kernel_2015-01-26-143132_[redacted].panic [Click for details]

        Nov 19, 2014, 12:12:10 PM    /Library/Logs/DiagnosticReports/Kernel_2014-11-19-121210_[redacted].panic [Click for details]

        Nov 19, 2014, 12:10:22 PM    /Library/Logs/DiagnosticReports/Kernel_2014-11-19-121022_[redacted].panic [Click for details]

        Nov 17, 2014, 02:56:02 PM    /Library/Logs/DiagnosticReports/Kernel_2014-11-17-145602_[redacted].panic [Click for details]

        Nov 13, 2014, 10:15:16 AM    /Library/Logs/DiagnosticReports/Kernel_2014-11-13-101516_[redacted].panic [Click for details]

        Nov 6, 2014, 02:33:39 PM    /Library/Logs/DiagnosticReports/Kernel_2014-11-06-143339_[redacted].panic [Click for details]

  • by pro13",

    pro13" pro13" May 31, 2015 3:51 PM in response to John Galt
    Level 1 (0 points)
    May 31, 2015 3:51 PM in response to John Galt

    EtreCheck version: 2.2 (132)

    Report generated 5/31/15, 6:47 PM

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: ℹ️

        MacBook Pro (13-inch, Early 2011) (Technical Specifications)

        MacBook Pro - model: MacBookPro8,1

        1 2.3 GHz Intel Core i5 CPU: 2-core

        4 GB RAM Upgradeable

            BANK 0/DIMM0

                2 GB DDR3 1333 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1333 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 470 - SN = W01325HKTD3LA

     

    Video Information: ℹ️

        Intel HD Graphics 3000

            Color LCD 1280 x 800

     

    System Software: ℹ️

        OS X 10.10.3 (14D131) - Time since boot: 1:16:10

     

    Disk Information: ℹ️

        APPLE SSD TS128C disk0 : (121.33 GB)

            EFI (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) / : 96.47 GB (21.53 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 24.00 GB (725 MB free)

     

        MATSHITADVD-R   UJ-8A8 

     

    USB Information: ℹ️

        Apple Inc. FaceTime HD Camera (Built-in)

        Kingston DataTraveler 3.0 31.46 GB

            KING_FLASH (disk1s1) /Volumes/KING_FLASH : 31.46 GB (16.59 GB free)

        Apple Inc. BRCM2070 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Computer, Inc. IR Receiver

     

    Thunderbolt Information: ℹ️

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: ℹ️

        Mac App Store and identified developers

     

    Kernel Extensions: ℹ️

            /System/Library/Extensions

        [loaded]    com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]

        [loaded]    com.xxxchurch.x3nke (1.0.2 - SDK 10.7) [Click for support]

     

    Startup Items: ℹ️

        Jaksta: Path: /Library/StartupItems/Jaksta

        Startup items are obsolete in OS X Yosemite

     

    Problem System Launch Daemons: ℹ️

        [killed]    com.apple.ctkd.plist

        one process killed due to memory pressure

     

    Launch Agents: ℹ️

        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]

        [running]    com.pharos.notify.plist [Click for support]

        [running]    com.pharos.popup.plist [Click for support]

     

    Launch Daemons: ℹ️

        [loaded]    com.adobe.fpsaud.plist [Click for support]

        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]

        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]

        [running]    com.x3.x3daemon.plist [Click for support]

     

    User Launch Agents: ℹ️

        [loaded]    com.adobe.ARM.[...].plist [Click for support]

        [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]

        [loaded]    com.google.keystone.agent.plist [Click for support]

     

    User Login Items: ℹ️

        Memory Clean    Application  (/Applications/Memory Clean.app)

        Google Chrome    Application Hidden (/Applications/Google Chrome.app)

     

    Internet Plug-ins: ℹ️

        FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Click for support]

        Default Browser: Version: 600 - SDK 10.10

        AdobePDFViewerNPAPI: Version: 11.0.11 - SDK 10.6 [Click for support]

        AdobePDFViewer: Version: 11.0.11 - SDK 10.6 [Click for support]

        Flash Player: Version: 15.0.0.239 - SDK 10.6 Outdated! Update

        QuickTime Plugin: Version: 7.7.3

        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]

        Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]

        DirectorShockwave: Version: 12.0.7r148 - SDK 10.6 [Click for support]

        JavaAppletPlugin: Version: Java 8 Update 45 Check version

     

    User internet Plug-ins: ℹ️

        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]

        Unity Web Player: Version: UnityPlayer version 2.6.1f3 [Click for support]

     

    3rd Party Preference Panes: ℹ️

        Flash Player  [Click for support]

        Java  [Click for support]

        x3macpane  [Click for support]

     

    Time Machine: ℹ️

        Time Machine not configured!

     

    Top Processes by CPU: ℹ️

            10%    Google Chrome

             8%    WindowServer

             6%    Google Chrome Helper(7)

             4%    hidd

             2%    fontd

     

    Top Processes by Memory: ℹ️

        528 MB    kernel_task

        434 MB    Google Chrome Helper(7)

        78 MB    Google Chrome

        33 MB    WindowServer

        25 MB    mds

     

    Virtual Memory Information: ℹ️

        1.55 GB    Free RAM

        2.44 GB    Used RAM

        141 MB    Swap Used

     

    Diagnostics Information: ℹ️

        May 31, 2015, 05:29:23 PM    Self test - passed

     

  • by nuinisk,

    nuinisk nuinisk Aug 13, 2015 12:30 PM in response to pro13"
    Level 1 (0 points)
    Aug 13, 2015 12:30 PM in response to pro13"

    Hi All.

     

    I have same problem, even erased and reinstalled mac couple of times (OS X Yosemite,each time it took from me the complete day ) problem still exist. Everything was fine till last weak. Previus opearating system also was Yosemite (upgraded). Have done apple hardware test (everything is ok). Boot takes more than 10 minute.

     

    Hope will get some feedback from you.

     

    Thanks

    Logs from EtreCheck

     

    Problem description:

    slow slow mac

     

    EtreCheck version: 2.4 (136)

    Report generated 8/13/15, 8:59 PM

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: (What does this mean?)

        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

        MacBook Pro - model: MacBookPro9,2

        1 2.9 GHz Intel Core i7 CPU: 2-core

        16 GB RAM Upgradeable

            BANK 0/DIMM0

                8 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                8 GB DDR3 1600 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 707 - SN = 9G2220B5FD3NC

     

    Video Information: (What does this mean?)

        Intel HD Graphics 4000

            Color LCD 1280 x 800

     

    System Software: (What does this mean?)

        OS X 10.10.4 (14E46) - Time since boot: about 6 hours

     

    Disk Information: (What does this mean?)

        APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            Macintosh HD (disk1) / : 748.93 GB (725.96 GB free)

                Core Storage: disk0s2 749.30 GB Online

     

        MATSHITADVD-R   UJ-8A8   ()

     

    USB Information: (What does this mean?)

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Computer, Inc. IR Receiver

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. Apple Internal Keyboard / Trackpad

     

    Thunderbolt Information: (What does this mean?)

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: (What does this mean?)

        Mac App Store and identified developers

     

    Problem System Launch Daemons: (What does this mean?)

        [failed]    com.apple.Kerberos.digest-service.plist [Click for details]

     

    User Login Items: (What does this mean?)

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

     

    Internet Plug-ins: (What does this mean?)

        Default Browser: Version: 600 - SDK 10.10

        QuickTime Plugin: Version: 7.7.3

     

    3rd Party Preference Panes: (What does this mean?)

        None

     

    Time Machine: (What does this mean?)

        Time Machine not configured!

     

    Top Processes by CPU: (What does this mean?)

             4%    WindowServer

             1%    com.apple.WebKit.Networking

             0%    com.apple.WebKit.WebContent(8)

             0%    helpd

             0%    cloudpaird

     

    Top Processes by Memory: (What does this mean?)

        1.71 GB    com.apple.WebKit.WebContent(8)

        1.05 GB    kernel_task

        459 MB    softwareupdated

        131 MB    mds_stores

        131 MB    Safari

     

    Virtual Memory Information: (What does this mean?)

        8.46 GB    Free RAM

        7.54 GB    Used RAM (3.76 GB Cached)

        0 B    Swap Used

     

    Diagnostics Information: (What does this mean?)

        Aug 13, 2015, 01:59:20 PM    Self test - passed

  • by rk96,

    rk96 rk96 Dec 15, 2015 12:28 PM in response to Gamermjs
    Level 1 (0 points)
    Dec 15, 2015 12:28 PM in response to Gamermjs

    Hi,

     

    I am also having the same issue. My mac has been freezing randomly and apps keep crashing, sometimes the computer reaches the grey kernel panic screen with the apple logo. I wonder if it is a SSD issue or a RAM issue.

     

    Thanks for anyone's help

     

    EtreCheck version: 2.6.6 (226)

    Report generated 12/15/15, 3:20 PM

    Runtime 1:49

    Download EtreCheck from http://etrecheck.com

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

    Click the [Click to remove] links for help removing adware.

     

    Hardware Information: (What does this mean?)

        MacBook Air (13-inch, Mid 2011)

        [Click for Technical Specifications]

        [Click for User Guide]

        MacBook Air - model: MacBookAir4,2

        1 1.7 GHz Intel Core i5 CPU: 2-core

        4 GB RAM Not upgradeable

                BANK 0/DIMM0

                2 GB DDR3 1333 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1333 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en0: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 69 - SN = D86508105EMDKRNA4

     

    Video Information: (What does this mean?)

        Intel HD Graphics 3000

            Color LCD 1440 x 900

     

    System Software: (What does this mean?)

        OS X El Capitan 10.11.1 (15B42) - Time since boot: about 3 hours

     

    Disk Information: (What does this mean?)

        APPLE SSD SM128C disk0 : (121.33 GB) (Solid State - TRIM: Yes)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            Macintosh HD (disk1) / : 120.11 GB (70.70 GB free)

                Encrypted AES-XTS Unlocked

                Core Storage: disk0s2 120.47 GB Online

     

    USB Information: (What does this mean?)

        Apple Card Reader

        Apple Inc. FaceTime Camera (Built-in)

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

     

    Thunderbolt Information: (What does this mean?)

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: (What does this mean?)

        Anywhere

     

    Kernel Extensions: (What does this mean?)

            /Applications/VMware Fusion.app

        [not loaded]    com.vmware.kext.vmci (90.8.1) [Click for support]

        [not loaded]    com.vmware.kext.vmioplug.15.1.6 (15.1.6) [Click for support]

        [not loaded]    com.vmware.kext.vmnet (0316.43.12) [Click for support]

        [not loaded]    com.vmware.kext.vmx86 (0316.43.12) [Click for support]

        [not loaded]    com.vmware.kext.vsockets (90.8.0) [Click for support]

     

    Launch Daemons: (What does this mean?)

        [loaded]    com.adobe.SC.FPFeedbackService-1.0.plist [Click for support]

        [loaded]    com.adobe.fpsaud.plist [Click for support]

        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

     

    User Launch Agents: (What does this mean?)

        [loaded]    com.bittorrent.uTorrent.plist [Click for support]

        [loaded]    com.google.keystone.agent.plist [Click for support]

        [running]    com.spigot.ApplicationManager.plist [Click for support]

        [running]    com.spotify.webhelper.plist [Click for support]

     

    User Login Items: (What does this mean?)

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        uTorrent    Application  (/Applications/uTorrent.app)

        VMware Fusion Start Menu    Application  (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)

        Spotify    Application Hidden (/Applications/Spotify.app)

     

    Other Apps: (What does this mean?)

        [running]    com.apple.xpc.launchd.oneshot.0x10000001.Microsoft Word

        [running]    com.apple.xpc.launchd.oneshot.0x10000002.uTorrent

        [running]    com.apple.xpc.launchd.oneshot.0x10000005.DriveDx

        [running]    com.apple.xpc.launchd.oneshot.0x10000009.EtreCheck

        [loaded]    com.bittorrent.uTorrent.56992

        [running]    com.microsoft.autoupdate.fba.124192

        [running]    com.spotify.client.69152

        [running]    com.vmware.fusionStartMenu.57952

     

    Internet Plug-ins: (What does this mean?)

        SharePointBrowserPlugin: Version: 14.1.0 [Click for support]

        FlashPlayer-10.6: Version: 20.0.0.235 - SDK 10.6 [Click for support]

        QuickTime Plugin: Version: 7.7.3

        Flash Player: Version: 20.0.0.235 - SDK 10.6 [Click for support]

        ChemDraw Plugin Professional: Version: 15 . 0 . 0 - SDK 10.10 [Click for support]

        Default Browser: Version: 601 - SDK 10.11

     

    Safari Extensions: (What does this mean?)

        eBay Shopping Assistant  Adware! [Click to remove]

        Searchme  Adware! [Click to remove]

     

    3rd Party Preference Panes: (What does this mean?)

        Flash Player  [Click for support]

     

    Time Machine: (What does this mean?)

        Time Machine not configured!

     

    Top Processes by CPU: (What does this mean?)

             8%    kernel_task

             6%    WindowServer

             2%    com.apple.WebKit.WebContent(12)

             1%    fontd

             0%    Safari

     

    Top Processes by Memory: (What does this mean?)

        770 MB    com.apple.WebKit.WebContent(12)

        409 MB    kernel_task

        258 MB    mdworker(17)

        98 MB    Spotify Helper(2)

        90 MB    Safari

     

    Virtual Memory Information: (What does this mean?)

        34 MB    Free RAM

        3.96 GB    Used RAM (1.04 GB Cached)

        141 MB    Swap Used

     

    Diagnostics Information: (What does this mean?)

        Dec 15, 2015, 11:41:43 AM    Self test - passed

        Dec 15, 2015, 11:27:42 AM    ~/Library/Logs/DiagnosticReports/system_profiler_2015-12-15-112742_[redacted].c rash

        Dec 15, 2015, 11:27:41 AM    ~/Library/Logs/DiagnosticReports/system_profiler_2015-12-15-112741_[redacted].c rash

        Dec 15, 2015, 11:27:40 AM    ~/Library/Logs/DiagnosticReports/system_profiler_2015-12-15-112740_[redacted].c rash

        Dec 15, 2015, 11:27:39 AM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-15-112739_ [redacted].crash

        Dec 15, 2015, 11:26:26 AM    ~/Library/Logs/DiagnosticReports/system_profiler_2015-12-15-112626_[redacted].c rash

        Dec 15, 2015, 11:26:19 AM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-15-112619_ [redacted].crash

        Dec 15, 2015, 11:23:42 AM    ~/Library/Logs/DiagnosticReports/cloudd_2015-12-15-112342_[redacted].crash

        Dec 15, 2015, 11:21:55 AM    ~/Library/Logs/DiagnosticReports/AddressBookSourceSync_2015-12-15-112155_[redac ted].crash

        Dec 15, 2015, 11:21:53 AM    ~/Library/Logs/DiagnosticReports/diskimages-helper_2015-12-15-112153_[redacted] .crash

        Dec 15, 2015, 11:21:51 AM    ~/Library/Logs/DiagnosticReports/LaterAgent_2015-12-15-112151_[redacted].crash

        Dec 15, 2015, 11:21:50 AM    ~/Library/Logs/DiagnosticReports/Finder_2015-12-15-112150_[redacted].crash

        Dec 15, 2015, 11:21:46 AM    ~/Library/Logs/DiagnosticReports/Problem Reporter_2015-12-15-112146_[redacted].crash

        Dec 15, 2015, 11:21:46 AM    ~/Library/Logs/DiagnosticReports/gamed_2015-12-15-112146_[redacted].crash

        Dec 15, 2015, 11:21:45 AM    /Library/Logs/DiagnosticReports/xpcproxy_2015-12-15-112145_[redacted].crash

        Dec 15, 2015, 11:21:44 AM    ~/Library/Logs/DiagnosticReports/iTunes_2015-12-15-112144_[redacted].crash

        Dec 15, 2015, 11:21:41 AM    ~/Library/Logs/DiagnosticReports/FolderActionsDispatcher_2015-12-15-112141_[red acted].crash

        Dec 15, 2015, 11:21:41 AM    ~/Library/Logs/DiagnosticReports/WiFiAgent_2015-12-15-112141_[redacted].crash

        Dec 15, 2015, 11:21:41 AM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-15-112141_ [redacted].crash

        Dec 15, 2015, 11:21:41 AM    ~/Library/Logs/DiagnosticReports/diskimages-helper_2015-12-15-112141_[redacted] .crash

        Dec 15, 2015, 11:21:36 AM    ~/Library/Logs/DiagnosticReports/ReportCrash_2015-12-15-112136_[redacted].crash

        Dec 15, 2015, 11:21:30 AM    /Library/Logs/DiagnosticReports/com.apple.ICPPhotoStreamLibraryService_2015-12- 15-112130_[redacted].crash

        Dec 15, 2015, 11:21:30 AM    /Library/Logs/DiagnosticReports/cloudd_2015-12-15-112130_[redacted].crash

        Dec 15, 2015, 11:21:29 AM    /Library/Logs/DiagnosticReports/AssetCacheLocatorService_2015-12-15-112129_[red acted].crash

        Dec 15, 2015, 11:21:26 AM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-15-112126_[ redacted].crash

        Dec 15, 2015, 11:21:26 AM    /Library/Logs/DiagnosticReports/Messages_2015-12-15-112126_[redacted].crash

        Dec 15, 2015, 11:21:26 AM    /Library/Logs/DiagnosticReports/storedownloadd_2015-12-15-112126_[redacted].cra sh

        Dec 15, 2015, 11:21:25 AM    /Library/Logs/DiagnosticReports/xpcproxy_2015-12-15-112125_[redacted].crash

        Dec 15, 2015, 11:21:20 AM    ~/Library/Logs/DiagnosticReports/cloudd_2015-12-15-112120_[redacted].crash

        Dec 15, 2015, 11:21:00 AM    /Library/Logs/DiagnosticReports/SecurityAgent_2015-12-15-112100_[redacted].cras h

        Dec 15, 2015, 11:20:58 AM    /Library/Logs/DiagnosticReports/mdworker_2015-12-15-112058_[redacted].crash

        Dec 15, 2015, 11:20:57 AM    /Library/Logs/DiagnosticReports/AppleIDAuthAgent_2015-12-15-112057_[redacted].c rash

        Dec 15, 2015, 11:20:56 AM    /Library/Logs/DiagnosticReports/xpcproxy_2015-12-15-112056_[redacted].crash

        Dec 15, 2015, 11:20:56 AM    /Library/Logs/DiagnosticReports/loginwindow_2015-12-15-112056_[redacted].crash

        Dec 15, 2015, 11:05:31 AM    ~/Library/Logs/DiagnosticReports/SystemUIServer_2015-12-15-110531_[redacted].cr ash

        Dec 15, 2015, 11:05:15 AM    ~/Library/Logs/DiagnosticReports/com.apple.AddressBook.InternetAccountsBridge_2 015-12-15-110515_[redacted].crash

        Dec 15, 2015, 11:05:14 AM    /Library/Logs/DiagnosticReports/symptomsd_2015-12-15-110514_[redacted].crash

        Dec 15, 2015, 11:05:03 AM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_2015-12-15-110503_ [redacted].crash

        Dec 15, 2015, 11:04:59 AM    /Library/Logs/DiagnosticReports/system_profiler_2015-12-15-110459_[redacted].cr ash

        Dec 15, 2015, 11:04:58 AM    /Library/Logs/DiagnosticReports/xpcproxy_2015-12-15-110458_[redacted].crash

        Dec 15, 2015, 10:33:47 AM    /Library/Logs/DiagnosticReports/Kernel_2015-12-15-103347_[redacted].panic [Click for details]

        Dec 15, 2015, 10:31:44 AM    /Library/Logs/DiagnosticReports/update_dyld_shared_cache_2015-12-15-103144_[red acted].crash

        Dec 15, 2015, 10:31:44 AM    /Library/Logs/DiagnosticReports/syslogd_2015-12-15-103144_[redacted].crash

        Dec 15, 2015, 10:30:15 AM    ~/Library/Logs/DiagnosticReports/nsurlsessiond_2015-12-15-103015_[redacted].cra sh

        Dec 15, 2015, 10:30:14 AM    /Library/Logs/DiagnosticReports/softwareupdated_2015-12-15-103014_[redacted].cr ash

        Dec 15, 2015, 10:30:12 AM    /Library/Logs/DiagnosticReports/spindump_2015-12-15-103012_[redacted].crash

        Dec 15, 2015, 10:30:11 AM    /Library/Logs/DiagnosticReports/xpcproxy_2015-12-15-103011_[redacted].crash

        Dec 14, 2015, 09:08:53 PM    /Library/Logs/DiagnosticReports/mdworker_2015-12-14-210853_[redacted].crash

        Dec 14, 2015, 09:08:50 PM    ~/Library/Logs/DiagnosticReports/mdworker_2015-12-14-210850_[redacted].crash

        Dec 14, 2015, 09:08:49 PM    ~/Library/Logs/DiagnosticReports/mdworker_2015-12-14-210849_[redacted].crash

        Dec 14, 2015, 09:08:39 PM    /Library/Logs/DiagnosticReports/xpcproxy_2015-12-14-210839_[redacted].crash

        Dec 14, 2015, 09:08:38 PM    /Library/Logs/DiagnosticReports/xpcproxy_2015-12-14-210838_[redacted].crash

        Dec 14, 2015, 09:08:28 PM    /Library/Logs/DiagnosticReports/xpcproxy_2015-12-14-210828_[redacted].crash

        Dec 14, 2015, 09:08:21 PM    /Library/Logs/DiagnosticReports/UserEventAgent_2015-12-14-210821_[redacted].cra sh

        Dec 14, 2015, 09:08:19 PM    /Library/Logs/DiagnosticReports/xpcproxy_2015-12-14-210819_[redacted].crash

        Dec 14, 2015, 08:58:01 PM    ~/Library/Logs/DiagnosticReports/QuickLookSatellite_2015-12-14-205801_[redacted ].crash

        Dec 14, 2015, 08:57:56 PM    ~/Library/Logs/DiagnosticReports/system_profiler_2015-12-14-205756_[redacted].c rash

        Dec 14, 2015, 08:57:50 PM    ~/Library/Logs/DiagnosticReports/Safari_2015-12-14-205750_[redacted].crash

        Dec 14, 2015, 08:57:50 PM    ~/Library/Logs/DiagnosticReports/com.apple.Safari.ImageDecoder_2015-12-14-20575 0_[redacted].crash

        Dec 14, 2015, 08:56:09 PM    /Library/Logs/DiagnosticReports/airportd_2015-12-14-205609_[redacted].crash

        Dec 14, 2015, 08:56:04 PM    ~/Library/Logs/DiagnosticReports/NotificationCenter_2015-12-14-205604_[redacted ].crash

        Dec 14, 2015, 08:07:05 PM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2015-12-14-200705_[ redacted].crash

        Dec 14, 2015, 06:02:19 PM    ~/Library/Logs/DiagnosticReports/IMDMessageServicesAgent_2015-12-14-180219_[red acted].crash

        Dec 14, 2015, 06:02:09 PM    /Library/Logs/DiagnosticReports/xpcproxy_2015-12-14-180209_[redacted].crash

        Dec 14, 2015, 06:01:09 PM    /Library/Logs/DiagnosticReports/xpcproxy_2015-12-14-180109_[redacted].crash

        Dec 14, 2015, 06:00:58 PM    ~/Library/Logs/DiagnosticReports/Spotify Helper_2015-12-14-180058_[redacted].crash

        Dec 14, 2015, 06:00:55 PM    ~/Library/Logs/DiagnosticReports/Spotify Helper_2015-12-14-180055_[redacted].crash

        Dec 14, 2015, 06:00:54 PM    ~/Library/Logs/DiagnosticReports/Spotify Helper_2015-12-14-180054_[redacted].crash

        Dec 14, 2015, 06:00:53 PM    ~/Library/Logs/DiagnosticReports/Spotify Helper_2015-12-14-180053_[redacted].crash

        Dec 14, 2015, 06:00:49 PM    ~/Library/Logs/DiagnosticReports/Spotify Helper_2015-12-14-180049_[redacted].crash

        Dec 14, 2015, 06:00:41 PM    ~/Library/Logs/DiagnosticReports/Spotify Helper_2015-12-14-180041_[redacted].crash

        Dec 14, 2015, 05:57:59 PM    ~/Library/Logs/DiagnosticReports/Spotify Helper_2015-12-14-175759_[redacted].crash

        Dec 14, 2015, 05:57:58 PM    ~/Library/Logs/DiagnosticReports/Spotify Helper_2015-12-14-175758_[redacted].crash

        Dec 14, 2015, 05:57:57 PM    ~/Library/Logs/DiagnosticReports/Spotify Helper_2015-12-14-175757_[redacted].crash

        Dec 14, 2015, 05:52:45 PM    ~/Library/Logs/DiagnosticReports/syncdefaultsd_2015-12-14-175245_[redacted].cra sh

        Dec 14, 2015, 05:16:57 PM    ~/Library/Logs/DiagnosticReports/com.apple.iCloudHelper_2015-12-14-171657_[reda cted].crash

        Dec 14, 2015, 05:04:45 PM    ~/Library/Logs/DiagnosticReports/crashpad_handler_2015-12-14-170445_[redacted]. crash

        Dec 14, 2015, 05:04:45 PM    ~/Library/Logs/DiagnosticReports/Google Chrome Helper_2015-12-14-170445_[redacted].crash

        Dec 14, 2015, 05:04:34 PM    /Library/Logs/DiagnosticReports/mdworker_2015-12-14-170434_[redacted].crash

        Dec 14, 2015, 05:04:34 PM    /Library/Logs/DiagnosticReports/xpcproxy_2015-12-14-170434_[redacted].crash

        Dec 14, 2015, 05:04:24 PM    ~/Library/Logs/DiagnosticReports/system_profiler_2015-12-14-170424_[redacted].c rash

        Dec 14, 2015, 05:04:23 PM    ~/Library/Logs/DiagnosticReports/system_profiler_2015-12-14-170423_[redacted].c rash

        Dec 14, 2015, 05:04:22 PM    ~/Library/Logs/DiagnosticReports/system_profiler_2015-12-14-170422_[redacted].c rash

        Dec 14, 2015, 05:04:21 PM    ~/Library/Logs/DiagnosticReports/Google Chrome_2015-12-14-170421_[redacted].crash

        Dec 14, 2015, 05:03:39 PM    /Library/Logs/DiagnosticReports/install_monitor_2015-12-14-170339_[redacted].cr ash

        Dec 14, 2015, 05:03:39 PM    /Library/Logs/DiagnosticReports/efw_cache_update_2015-12-14-170339_[redacted].c rash

        Dec 14, 2015, 05:03:39 PM    /Library/Logs/DiagnosticReports/bash_2015-12-14-170339_[redacted].crash

        Dec 14, 2015, 05:03:38 PM    /Library/Logs/DiagnosticReports/efw_cache_update_2015-12-14-170338_[redacted].c rash

        Dec 14, 2015, 05:03:03 PM    /Library/Logs/DiagnosticReports/authorizationhost_2015-12-14-170303_[redacted]. crash

        Dec 14, 2015, 05:02:52 PM    ~/Library/Logs/DiagnosticReports/mdworker_2015-12-14-170252_[redacted].crash

        Dec 14, 2015, 05:02:10 PM    /Library/Logs/DiagnosticReports/xpcproxy_2015-12-14-170210_[redacted].crash

        Dec 14, 2015, 05:02:00 PM    /Library/Logs/DiagnosticReports/xpcproxy_2015-12-14-170200_[redacted].crash

        Dec 14, 2015, 05:01:53 PM    /Library/Logs/DiagnosticReports/xpcproxy_2015-12-14-170153_[redacted].crash

        Dec 14, 2015, 05:01:39 PM    ~/Library/Logs/DiagnosticReports/mdworker_2015-12-14-170139_[redacted].crash

        Dec 14, 2015, 05:01:37 PM    ~/Library/Logs/DiagnosticReports/Google Chrome_2015-12-14-170137_[redacted].crash

        Dec 14, 2015, 05:01:37 PM    ~/Library/Logs/DiagnosticReports/Problem Reporter_2015-12-14-170137_[redacted].crash

        Dec 14, 2015, 05:01:36 PM    ~/Library/Logs/DiagnosticReports/Google Chrome Helper_2015-12-14-170136_[redacted].crash

        Dec 14, 2015, 05:01:35 PM    ~/Library/Logs/DiagnosticReports/crashpad_handler_2015-12-14-170135_[redacted]. crash

        Dec 14, 2015, 05:01:25 PM    ~/Library/Logs/DiagnosticReports/mdworker_2015-12-14-170125_[redacted].crash

        Dec 14, 2015, 05:01:06 PM    ~/Library/Logs/DiagnosticReports/mdworker_2015-12-14-170106_[redacted].crash

        Dec 14, 2015, 05:01:00 PM    ~/Library/Logs/DiagnosticReports/DiskImages UI Agent_2015-12-14-170100_[redacted].crash

        Dec 14, 2015, 05:00:47 PM    /Library/Logs/DiagnosticReports/diskarbitrationd_2015-12-14-170047_[redacted].c rash

        Dec 14, 2015, 05:00:21 PM    ~/Library/Logs/DiagnosticReports/DiskImages UI Agent_2015-12-14-170021_[redacted].crash

        Dec 14, 2015, 05:00:11 PM    /Library/Logs/DiagnosticReports/xpcproxy_2015-12-14-170011_[redacted].crash

        Dec 14, 2015, 04:58:38 PM    ~/Library/Logs/DiagnosticReports/Google Chrome_2015-12-14-165838_[redacted].crash

        Dec 14, 2015, 04:58:12 PM    ~/Library/Logs/DiagnosticReports/com.apple.AddressBook.InternetAccountsBridge_2 015-12-14-165812_[redacted].crash

        Dec 14, 2015, 04:58:02 PM    /Library/Logs/DiagnosticReports/xpcproxy_2015-12-14-165802_[redacted].crash

        Dec 14, 2015, 04:54:08 PM    ~/Library/Logs/DiagnosticReports/system_profiler_2015-12-14-165408_[redacted].c rash

        Dec 14, 2015, 04:54:07 PM    ~/Library/Logs/DiagnosticReports/system_profiler_2015-12-14-165407_[redacted].c rash

        Dec 14, 2015, 04:54:03 PM    ~/Library/Logs/DiagnosticReports/Google Chrome_2015-12-14-165403_[redacted].crash

        Dec 14, 2015, 04:54:03 PM    ~/Library/Logs/DiagnosticReports/system_profiler_2015-12-14-165403_[redacted].c rash

        Dec 14, 2015, 04:54:00 PM    ~/Library/Logs/DiagnosticReports/system_profiler_2015-12-14-165400_[redacted].c rash

        Dec 14, 2015, 04:53:59 PM    ~/Library/Logs/DiagnosticReports/system_profiler_2015-12-14-165359_[redacted].c rash

        Dec 14, 2015, 04:53:55 PM    ~/Library/Logs/DiagnosticReports/Google Chrome_2015-12-14-165355_[redacted].crash

        Dec 14, 2015, 04:53:55 PM    ~/Library/Logs/DiagnosticReports/system_profiler_2015-12-14-165355_[redacted].c rash

        Dec 14, 2015, 04:53:54 PM    ~/Library/Logs/DiagnosticReports/crashpad_handler_2015-12-14-165354_[redacted]. crash

        Dec 14, 2015, 04:53:19 PM    ~/Library/Logs/DiagnosticReports/system_profiler_2015-12-14-165319_[redacted].c rash

        Dec 14, 2015, 04:53:18 PM    ~/Library/Logs/DiagnosticReports/system_profiler_2015-12-14-165318_[redacted].c rash

        Dec 14, 2015, 04:53:14 PM    ~/Library/Logs/DiagnosticReports/system_profiler_2015-12-14-165314_[redacted].c rash

        Dec 14, 2015, 04:53:13 PM    ~/Library/Logs/DiagnosticReports/Google Chrome_2015-12-14-165313_[redacted].crash

        Dec 14, 2015, 04:53:13 PM    ~/Library/Logs/DiagnosticReports/Google Chrome Helper_2015-12-14-165313_[redacted].crash

        Dec 14, 2015, 04:53:10 PM    ~/Library/Logs/DiagnosticReports/Google Chrome Helper_2015-12-14-165310_[redacted].crash

        Dec 14, 2015, 04:53:06 PM    ~/Library/Logs/DiagnosticReports/Google Chrome Helper_2015-12-14-165306_[redacted].crash

        Dec 14, 2015, 04:53:03 PM    ~/Library/Logs/DiagnosticReports/ReportCrash_2015-12-14-165303_[redacted].crash

        Dec 14, 2015, 04:53:02 PM    /Library/Logs/DiagnosticReports/xpcproxy_2015-12-14-165302_[redacted].crash

        Dec 14, 2015, 04:52:52 PM    ~/Library/Logs/DiagnosticReports/Google Chrome Helper_2015-12-14-165252_[redacted].crash

        Dec 14, 2015, 04:52:49 PM    ~/Library/Logs/DiagnosticReports/crashpad_handler_2015-12-14-165249_[redacted]. crash

        Dec 14, 2015, 04:26:08 PM    ~/Library/Logs/DiagnosticReports/AddressBookSourceSync_2015-12-14-162608_[redac ted].crash

        Dec 14, 2015, 10:27:55 AM    /Library/Logs/DiagnosticReports/softwareupdated_2015-12-14-102755_[redacted].cr ash

        Dec 14, 2015, 10:27:55 AM    /Library/Logs/DiagnosticReports/xpcproxy_2015-12-14-102755_[redacted].crash

        Dec 14, 2015, 10:27:48 AM    ~/Library/Logs/DiagnosticReports/AddressBookSourceSync_2015-12-14-102748_[redac ted].crash

        Dec 14, 2015, 10:27:48 AM    ~/Library/Logs/DiagnosticReports/Dock_2015-12-14-102748_[redacted].crash

        Dec 14, 2015, 10:27:43 AM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_2015-12-14-102743_ [redacted].crash

        Dec 14, 2015, 10:27:39 AM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-14-102739_ [redacted].crash

        Dec 14, 2015, 10:27:38 AM    /Library/Logs/DiagnosticReports/diagnosticd_2015-12-14-102738_[redacted].crash

        Dec 14, 2015, 10:27:37 AM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-14-102737_ [redacted].crash

        Dec 14, 2015, 10:27:26 AM    ~/Library/Logs/DiagnosticReports/cloudd_2015-12-14-102726_[redacted].crash

        Dec 14, 2015, 10:27:24 AM    ~/Library/Logs/DiagnosticReports/callservicesd_2015-12-14-102724_[redacted].cra sh

        Dec 14, 2015, 10:27:12 AM    /Library/Logs/DiagnosticReports/nbagent_2015-12-14-102712_[redacted].crash

        Dec 14, 2015, 10:27:00 AM    /Library/Logs/DiagnosticReports/ocspd_2015-12-14-102700_[redacted].crash

        Dec 14, 2015, 10:27:00 AM    /Library/Logs/DiagnosticReports/diskmanagementd_2015-12-14-102700_[redacted].cr ash

        Dec 14, 2015, 10:27:00 AM    /Library/Logs/DiagnosticReports/mds_stores_2015-12-14-102700_[redacted].crash

        Dec 14, 2015, 10:26:59 AM    /Library/Logs/DiagnosticReports/fseventsd_2015-12-14-102659_[redacted].crash

        Dec 14, 2015, 10:26:59 AM    /Library/Logs/DiagnosticReports/xpcproxy_2015-12-14-102659_[redacted].crash

        Dec 14, 2015, 10:26:39 AM    /Library/Logs/DiagnosticReports/Kernel_2015-12-14-102639_[redacted].panic [Click for details]

        Dec 14, 2015, 10:15:53 AM    ~/Library/Logs/DiagnosticReports/VTDecoderXPCService_2015-12-14-101553_[redacte d].crash

        Dec 13, 2015, 11:14:52 PM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-13-231452_ [redacted].crash

        Dec 13, 2015, 10:58:07 PM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2015-12-13-225807_[ redacted].crash

        Dec 13, 2015, 10:58:06 PM    /Library/Logs/DiagnosticReports/coreaudiod_2015-12-13-225806_[redacted].crash

        Dec 13, 2015, 06:39:19 PM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-13-183919_ [redacted].crash

        Dec 12, 2015, 09:00:12 PM    ~/Library/Logs/DiagnosticReports/mdworker_2015-12-12-210012_[redacted].crash

        Dec 12, 2015, 09:00:09 PM    ~/Library/Logs/DiagnosticReports/mdworker_2015-12-12-210009_[redacted].crash

        Dec 12, 2015, 08:53:11 PM    ~/Library/Logs/DiagnosticReports/syncdefaultsd_2015-12-12-205311_[redacted].cra sh

        Dec 12, 2015, 08:53:01 PM    /Library/Logs/DiagnosticReports/xpcproxy_2015-12-12-205301_[redacted].crash

        Dec 12, 2015, 08:41:44 PM    /Library/Logs/DiagnosticReports/mdworker_2015-12-12-204144_[redacted].crash

        Dec 12, 2015, 08:41:44 PM    /Library/Logs/DiagnosticReports/xpcproxy_2015-12-12-204144_[redacted].crash

        Dec 12, 2015, 08:41:38 PM    ~/Library/Logs/DiagnosticReports/system_profiler_2015-12-12-204138_[redacted].c rash

        Dec 12, 2015, 08:41:32 PM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-12-204132_ [redacted].crash

        Dec 12, 2015, 08:20:36 PM    /Library/Logs/DiagnosticReports/xpcproxy_2015-12-12-202036_[redacted].crash

        Dec 12, 2015, 08:15:10 PM    ~/Library/Logs/DiagnosticReports/AddressBookSourceSync_2015-12-12-201510_[redac ted].crash

        Dec 12, 2015, 08:13:34 PM    ~/Library/Logs/DiagnosticReports/system_profiler_2015-12-12-201334_[redacted].c rash

        Dec 12, 2015, 08:13:33 PM    ~/Library/Logs/DiagnosticReports/Messages_2015-12-12-201333_[redacted].crash

        Dec 12, 2015, 08:13:32 PM    ~/Library/Logs/DiagnosticReports/system_profiler_2015-12-12-201332_[redacted].c rash

        Dec 12, 2015, 08:13:28 PM    ~/Library/Logs/DiagnosticReports/system_profiler_2015-12-12-201328_[redacted].c rash

        Dec 12, 2015, 08:13:27 PM    ~/Library/Logs/DiagnosticReports/Messages_2015-12-12-201327_[redacted].crash

        Dec 12, 2015, 07:50:53 PM    ~/Library/Logs/DiagnosticReports/system_profiler_2015-12-12-195053_[redacted].c rash

        Dec 12, 2015, 07:50:52 PM    ~/Library/Logs/DiagnosticReports/system_profiler_2015-12-12-195052_[redacted].c rash

        Dec 12, 2015, 07:50:51 PM    ~/Library/Logs/DiagnosticReports/system_profiler_2015-12-12-195051_[redacted].c rash

        Dec 12, 2015, 07:50:46 PM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-12-195046_ [redacted].crash

        Dec 12, 2015, 07:48:07 PM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-12-194807_ [redacted].crash

        Dec 12, 2015, 07:48:03 PM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2015-12-12-194803_[ redacted].crash

        Dec 12, 2015, 06:49:39 PM    ~/Library/Logs/DiagnosticReports/ReportCrash_2015-12-12-184939_[redacted].crash

        Dec 12, 2015, 06:49:30 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-12-184930_[ redacted].crash

        Dec 12, 2015, 06:49:30 PM    /Library/Logs/DiagnosticReports/system_profiler_2015-12-12-184930_[redacted].cr ash

        Dec 12, 2015, 06:49:29 PM    /Library/Logs/DiagnosticReports/xpcproxy_2015-12-12-184929_[redacted].crash

        Dec 12, 2015, 06:49:28 PM    ~/Library/Logs/DiagnosticReports/iTunes_2015-12-12-184928_[redacted].crash

        Dec 12, 2015, 06:49:27 PM    ~/Library/Logs/DiagnosticReports/Skype_2015-12-12-184927_[redacted].crash

        Dec 12, 2015, 06:49:25 PM    ~/Library/Logs/DiagnosticReports/ContainerMetadataExtractor_2015-12-12-184925_[ redacted].crash

        Dec 12, 2015, 06:49:21 PM    ~/Library/Logs/DiagnosticReports/gamed_2015-12-12-184921_[redacted].crash

        Dec 12, 2015, 06:49:05 PM    /Library/Logs/DiagnosticReports/FPFeedbackService_2015-12-12-184905_[redacted]. crash

        Dec 12, 2015, 06:49:04 PM    /Library/Logs/DiagnosticReports/secinitd_2015-12-12-184904_[redacted].crash

        Dec 12, 2015, 06:49:04 PM    /Library/Logs/DiagnosticReports/wirelessproxd_2015-12-12-184904_[redacted].cras h

        Dec 12, 2015, 06:49:04 PM    /Library/Logs/DiagnosticReports/authd_2015-12-12-184904_[redacted].crash

        Dec 12, 2015, 06:49:00 PM    /Library/Logs/DiagnosticReports/Kernel_2015-12-12-184900_[redacted].panic [Click for details]

        Dec 12, 2015, 06:46:52 PM    ~/Library/Logs/DiagnosticReports/system_profiler_2015-12-12-184652_[redacted].c rash

        Dec 12, 2015, 06:46:51 PM    ~/Library/Logs/DiagnosticReports/system_profiler_2015-12-12-184651_[redacted].c rash

        Dec 12, 2015, 06:46:47 PM    ~/Library/Logs/DiagnosticReports/system_profiler_2015-12-12-184647_[redacted].c rash

        Dec 12, 2015, 06:46:46 PM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-12-12-184646_ [redacted].crash

        Nov 23, 2015, 06:28:58 PM    /Library/Logs/DiagnosticReports/Kernel_2015-11-23-182858_[redacted].panic [Click for details]

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Dec 15, 2015 5:34 PM in response to rk96
    Level 9 (60,936 points)
    Desktops
    Dec 15, 2015 5:34 PM in response to rk96

    I wonder if it is a SSD issue or a RAM issue.

     

    It looks like a "too much junk" issue.

  • by MorrisLives,

    MorrisLives MorrisLives Jan 5, 2016 8:40 PM in response to Grant Bennet-Alder
    Level 1 (4 points)
    Jan 5, 2016 8:40 PM in response to Grant Bennet-Alder

    Wow! What a fascinating thread. Cool app and concise analysis! I don't know how John Galt/Grant Bennet-Alder does it, but I'm hoping he can find what's been ailing my Mac.

     

    It started about a week ago. The endless spinning beach ball that hung my computer. Did a Safe Boot and it worked for a little while...then the ball again. Found this thread on my iPad and so I just rebooted (normally) my iMac again after another hang. Ran the app and now typing furiously before another hang. Here's my info:

     

     

    EtreCheck version: 2.6.6 (226)

    Report generated 1/5/16 8:14 PM

    Runtime 10:12

    Download EtreCheck from http://etrecheck.com

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: (What does this mean?)

        iMac (24-inch, Early 2008)

        [Click for Technical Specifications]

        [Click for User Guide]

        iMac - model: iMac8,1

        1 2.8 GHz Intel Core 2 Duo CPU: 2-core

        4 GB RAM

                BANK 0/DIMM0

                2 GB DDR2 SDRAM 800 MHz ok

            BANK 1/DIMM1

                2 GB DDR2 SDRAM 800 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

     

    Video Information: (What does this mean?)

        ATI Radeon HD 2600 Pro - VRAM: 256 MB

            iMac 1920 x 1200

            spdisplays_display_connector

     

    System Software: (What does this mean?)

        OS X Snow Leopard 10.6.8 (10K549) - Time since boot: less than an hour

     

    Disk Information: (What does this mean?)

        ST3000DM001-1CH166 disk0 : (2.73 TB) (Rotational)

            - (disk0s1) <not mounted> : 210 MB

            iMac HD (disk0s2) / : 3.00 TB (1.53 TB free)

     

    USB Information: (What does this mean?)

        Apple, Inc. Keyboard Hub

            Mitsumi Electric Apple Optical USB Mouse

            Apple, Inc Apple Keyboard

        Apple Inc. Built-in iSight

        Apple Inc. BRCM2046 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Computer, Inc. IR Receiver

     

    Configuration files: (What does this mean?)

        /etc/hosts - Count: 1

     

    Kernel Extensions: (What does this mean?)

            /Applications/M4PConverter/M4PConverter.app

        [not loaded]    com.AhaMediaSoft.driver.M4PToMP3CDBurner (2.0.0) [Click for support]

     

            /Applications/Toast 11 Titanium/Spin Doctor.app

        [not loaded]    com.hzsystems.terminus.driver (4) [Click for support]

     

            /Applications/Toast 11 Titanium/Toast Titanium.app

        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]

     

            /Applications/Utilities/DiskWarrior.app

        [not loaded]    com.alsoft.Preview (4.1.1) [Click for support]

     

            /Library/StartupItems/ArcanaStartupSound/Resources

        [not loaded]    arcana.PRAM (6.1) [Click for support]

     

            /System/Library/Extensions

        [loaded]    at.obdev.nke.LittleSnitch (2.2.05) [Click for support]

        [not loaded]    com.wacom.kext.wacomtablet (6.0.8) [Click for support]

        [not loaded]    tw.com.sitronix.driver.USBMassStorageClass (1.0.0) [Click for support]

     

            ~/Library/Services/ToastIt.service/Contents/MacOS

        [not loaded]    com.roxio.TDIXController (2.0) [Click for support]

     

    Startup Items: (What does this mean?)

        ArcanaStartupSound: Path: /Library/StartupItems/ArcanaStartupSound

        Startup items are obsolete in OS X Yosemite

     

    System Launch Daemons: (What does this mean?)

        [loaded]    com.apple.AppleFileServer.plist~orig - Invalid signature!

     

    Launch Agents: (What does this mean?)

        [running]    at.obdev.LittleSnitchNetworkMonitor.plist [Click for support]

        [running]    at.obdev.LittleSnitchUIAgent.plist [Click for support]

        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

        [loaded]    com.adobe.CS4ServiceManager.plist [Click for support]

        [running]    com.trusteer.rapport.rapportd.plist [Click for support]

        [running]    com.wacom.wacomtablet.plist [Click for support]

     

    Launch Daemons: (What does this mean?)

        [running]    at.obdev.littlesnitchd.plist [Click for support]

        [loaded]    com.adobe.SC.FPFeedbackService-1.0.plist [Click for support]

        [loaded]    com.adobe.SwitchBoard.plist [Click for support]

        [loaded]    com.adobe.fpsaud.plist [Click for support]

        [running]    com.distortedvista.istatmenusprocessserver.plist [Click for support]

        [loaded]    com.leapfrog.connect.shell.plist [Click for support]

        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

        [failed]    com.starfield.backupservice.plist [Click for support] [Click for details]

        [running]    com.trusteer.rooks.rooksd.plist [Click for support]

     

    User Launch Agents: (What does this mean?)

        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

        [loaded]    com.adobe.ARM.[...].plist [Click for support]

        [failed]    com.amazon.cloud-player.plist [Click for support] [Click for details]

        [running]    com.amazon.music.plist [Click for support]

        [loaded]    jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Click for support]

     

    User Login Items: (What does this mean?)

        None

     

    Other Apps: (What does this mean?)

        [running]    [0x0-0x11011].com.adobe.PDApp.AAMUpdatesNotifier

        [running]    [0x0-0x12012].com.wacom.TabletDriver

        [running]    [0x0-0x1a01a].org.mozilla.firefox

        [running]    [0x0-0x1b01b].com.etresoft.EtreCheck

     

    Internet Plug-ins: (What does this mean?)

        Unity Web Player: Version: UnityPlayer version 4.6.0f2 - SDK 10.6 [Click for support]

        OfficeLiveBrowserPlugin: Version: 12.2.0 [Click for support]

        AdobePDFViewerNPAPI: Version: 10.1.14 [Click for support]

        AmazonMP3DownloaderPlugin101736: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]

        FlashPlayer-10.6: Version: 20.0.0.235 - SDK 10.6 [Click for support]

        PDF Browser Plugin: Version: 2.4.4 - SDK 10.6 [Click for support]

        Flash Player: Version: 20.0.0.235 - SDK 10.6 Outdated! Update

        AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]

        iPhotoPhotocast: Version: 7.0

        QuickTime Plugin: Version: 7.6.6

        AdobePDFViewer: Version: 10.1.14 [Click for support]

        SharePointBrowserPlugin: Version: 14.0.0 [Click for support]

        Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Click for support]

        EPPEX Plugin: Version: 3.0.5.0 [Click for support]

        JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version

     

    User internet Plug-ins: (What does this mean?)

        Move-Media-Player: Version: npmnqmp 071303000006 [Click for support]

        fbplugin_1_0_3: Version: Unknown [Click for support]

        WBETools10: Version: 1.0 [Click for support]

        fileEditTool14: Version: 1.0.16.16 © 2010 Starfield Technologies, Inc. [Click for support]

        Picasa: Version: 1.0 [Click for support]

        WbeTools14: Version: 1.0.16.16 © 2010 Starfield Technologies, Inc. [Click for support]

     

    Safari Extensions: (What does this mean?)

        AllMyTube

     

    Audio Plug-ins: (What does this mean?)

        iSightAudio: Version: 7.6.6

     

    3rd Party Preference Panes: (What does this mean?)

        AppTrap  [Click for support]

        Default Folder X  [Click for support]

        Flash Player  [Click for support]

        Growl  [Click for support]

        iStat menus  [Click for support]

        Perian  [Click for support]

        Shades Preferences  [Click for support]

        ArcanaStartupSound  [Click for support]

        Trusteer Endpoint Protection  [Click for support]

        WacomTablet  [Click for support]

        YAMAHA-USBMIDIPatch  [Click for support]

     

    Time Machine: (What does this mean?)

        Time Machine information requires OS X 10.8 "Moutain Lion" or later.

     

    Top Processes by CPU: (What does this mean?)

            47%    backupd

             2%    Finder

             1%    SystemUIServer

             1%    WindowServer

             1%    ps

     

    Top Processes by Memory: (What does this mean?)

        250 MB    firefox

        74 MB    Finder

        74 MB    mdworker(2)

        66 MB    mds

        53 MB    WindowServer

     

    Virtual Memory Information: (What does this mean?)

        920 MB    Free RAM

        3.10 GB    Used RAM

        2.30 GB    Swap Used

     

    Diagnostics Information: (What does this mean?)

        Jan 5, 2016, 07:56:21 PM    Self test - passed

        Jan 4, 2016, 12:39:22 PM    ~/Library/Logs/DiagnosticReports/FreeHand MX_2016-01-04-123922_[redacted].crash

     

     

    THANKS!!!!!

  • by John Galt,

    John Galt John Galt Jan 6, 2016 2:44 PM in response to MorrisLives
    Level 8 (49,127 points)
    Mac OS X
    Jan 6, 2016 2:44 PM in response to MorrisLives

    MorrisLives it's just though happenstance that I came across your post. The best way to receive assistance from this resource is to post your own question. Other user-to-user support sites might work differently but that's just the way this site works. To learn how to exploit it to your best advantage read Writing an effective Apple Support Communities question.

     

    In your case the report you posted indicates the presence of "Trusteer". To uninstall "Trusteer" read http://www.trusteer.com/support/uninstalling-rapport-mac-os-x.

     

    Non-Apple "anti-virus" software serves no purpose on a Mac. They are only capable of causing trouble, so removing any product that fits that category should be removed as a matter of course. Do not reinstall it, or anything resembling it. For more on that subject read Effective defenses against malware and other threats. Also, you should ensure the creation of a Time Machine or other suitable backup exists prior to making any changes to your Mac's file system. To learn how to do that read https://www.apple.com/support/backup/. To learn how to use Time Machine read Use Time Machine to back up or restore your Mac.

     

    "Trusteer" may not be the sole cause of the problems you describe though, so posting a new Discussion will enable others to concentrate on the issues particular to your Mac.

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