HT201415: If you can't connect to a cellular network or cellular data

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Angela.Sun

Q: Unable to join 3G/4G/LTE

Dear Apple

I bought my iPhone 5S from apple store online last year, but it's unable to join 3G/4G LTE since I have changed my mobile operator. i tried to call the apple support in China, but i 've been told it's not possible to resolve this problem. it's miserable and  I wondering how it happened? i didn't buy the product from mobile operator. i hope apple headquarter can help me to resolve this problem.

 

Thanks a lot


Best Regards

Angela


<Personal Information Edited By Host>

iPhone 5s, iOS 7.1.2

Posted on Nov 22, 2014 4:29 PM

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Q: Unable to join 3G/4G/LTE

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