MartinHines
Level 1 (0 points)

Q: Outlook 2013 Calendar Sync fails with new iTunes 11.1.5.5

My System:

-- Win 7 32-bit OS

-- iPad and iPhone are updated to most current iOS (7.0.6)

-- Just updated to most current iTunes for Windows (11.1.5.5)

-- MS Outlook 2013

 

 

I have been successfully syncing Outlook 2013 with my iPad 3 and iPhone 4S for a few years now.   I just updated iTunes for Windows to v11.1.5.5.  When I sync now, the process gets stuck on "Syncing Calendars".

 

 

Any thoughts on how to proceed?

 

 

Thanks.

iPad (3rd gen) Wi-Fi, iOS 7.0.6

Posted on Feb 28, 2014 6:42 PM

by MartinHines,Solvedanswer
MartinHines MartinHines
Level 1 (0 points)
A:

** UPDATE 3 -- FINAL -- PROBLEM FIXED ***

 

 

I was able to fix my non-working iTunes Windows Calendar sync by going back to iTunes for Windows v11.1.1.

 

 

I used the following steps:

 

(1) Uninstalled iTunes for Windows (and associated Apple software) using this guide:

http://support.apple.com/kb/HT1923

 

(2) Installed iTunes for Windows v11.1.1.11.exe

(Got older version from File Hippo)

http://www.filehippo.com/download_itunes_32/16100/

 

(3) Launched iTunes for Windows, then connected iPad via USB port

 

(4) When iPad was recongized, RESET SYNC HISTORY

-- In iTunes select "Edit", then "Preferences", then select the "Devices" tab

-- click the "Reset Sync History" button

-- click "OK".

 

(5) Sync the iPad replacing the exiting Calendars on the iPAD

-- click the 'iPad" button at the top-right of iTunes

-- Select the "Info" button at the top

-- Check "Sync Contacts with Outlook", "Sync Calendars with Outlook"

-- Scroll down and in the "Advanced" section click "Replace information on this iPad, Calendars"

-- Click "Sync"

Posted on Mar 1, 2014 10:17 AM

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MartinHines

Q: Outlook 2013 Calendar Sync fails with new iTunes 11.1.5.5

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  • by Calisson,

    Calisson Calisson Mar 26, 2014 2:25 PM in response to CLCQUALITY
    Level 1 (5 points)
    Mar 26, 2014 2:25 PM in response to CLCQUALITY

    I had uninstalled and reinstalled iTunes as well, and at first it worked, but the synching problem reoccurred after I rebooted my computer for some reason. If that happens to you (I hope it doesn't!), try the repairs to the Apple programs from within Control Panel.

     

    Calisson

     

    Windows 7 64 bit

    iTunes 11.1.5.5

    iPhone 5s and iPad Mini both running iOs 7.1

    Oulook 2007

  • by glynn1,

    glynn1 glynn1 Nov 23, 2014 8:09 AM in response to Calisson
    Level 1 (0 points)
    Nov 23, 2014 8:09 AM in response to Calisson

    Fixed my problem too. Thanks for saving me more frustration Calisson!

  • by md fazlul hoque,

    md fazlul hoque md fazlul hoque Nov 23, 2014 8:23 AM in response to MartinHines
    Level 1 (0 points)
    Nov 23, 2014 8:23 AM in response to MartinHines

    fazlul

  • by md fazlul hoque,

    md fazlul hoque md fazlul hoque Nov 23, 2014 8:24 AM in response to md fazlul hoque
    Level 1 (0 points)
    Nov 23, 2014 8:24 AM in response to md fazlul hoque

    fazlul

  • by rvcirillo,

    rvcirillo rvcirillo Nov 23, 2014 8:37 AM in response to MartinHines
    Level 1 (2 points)
    Nov 23, 2014 8:37 AM in response to MartinHines

    Hope this will get to everyone who cannot sync their Outlook 2013 calendars to their iPhones after updating to the latest version of iTunes and downloading the latest iPhone software update. My experience was that sometimes my iphone would update my new calendar events but most of the time it wouldn't. I found an easy was around this until Apple decides to fix it. When I add an event to my Outlook calendar on my laptop now I "Invite" myself. When I get the email on my iPhone I open it and add it to my iPhone calendar. It's an extra step but now but it works!

  • by Calisson,

    Calisson Calisson Nov 23, 2014 10:06 AM in response to md fazlul hoque
    Level 1 (5 points)
    Nov 23, 2014 10:06 AM in response to md fazlul hoque

    Why are you posting replies that say only your name, fazlul? 

  • by rvcirillo,

    rvcirillo rvcirillo Nov 23, 2014 10:39 AM in response to Calisson
    Level 1 (2 points)
    Nov 23, 2014 10:39 AM in response to Calisson

    Not sure what happened... here was my reply:

     

    Hope this will get to everyone who cannot sync their Outlook 2013 calendars to their iPhones after updating to the latest version of iTunes and downloading the latest iPhone software update. My experience was that sometimes my iphone would update my new calendar events but most of the time it wouldn't. I found an easy was around this until Apple decides to fix it. When I add an event to my Outlook calendar on my laptop now I "Invite" myself. When I get the email on my iPhone I open it and add it to my iPhone calendar. It's an extra step but now but it works!

  • by bmellesmoen,

    bmellesmoen bmellesmoen Feb 27, 2015 2:21 PM in response to MartinHines
    Level 1 (0 points)
    Feb 27, 2015 2:21 PM in response to MartinHines

    Simply wanted to pass along some info in resolving my iTunes sync issue with Windows 8.1, Outlook 2013, iTunes 12.1.1.4 and iPhone 4s.  I would frequently (pretty much always) see iTunes hang at either "Syncing calendars" or "Preparing to sync".  What I discovered was that if the environment path (System Path + User Path) was 2056 characters or greater in length, iTunes hangs and refuses to sync.  All works well with a shorter environment path setting  and if I increase the path to 2056 or greater the issue returns.  Not sure what's going on here with iTunes but something surely is broken with iTunes.  I've also been able to duplicate this on an entirely different Windows 8.1 System and a different iPhone with the same results.  It would be nice is someone else could verify they see the same issue when the environment path is 2056 characters or larger.

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