BRAAP

Q: iPhone 6, ghost touching screen...

Brand new iPhone 6, 64gb, no case, received 24 hours ago, one charge cycle of use, everything works fine with the phone, except it is randomly ghost touching left side of screen. Phone has been restarted several times, updated the as shipped iOs 8.0 to iOs 8.1.1 at lunch, no change, ghost touching still happening.

 

Turned it on and upon initial configuration noticed ghost touching of left side of screen, phone opened up an app and was operating it as if being touched, mostly left side of screen inputs, (my hands no where near the screen) typing a text ghost touching happened again, left screen ghost touches causing all sorts of mayhem. On a web page looking at an item I recently purchased, ghost touching selected the item, and shopping cart, (thank goodness to actually place and order requires more deliberate action). Updating the apps from the app store, non stop ghost touching, launching the apps trying update. Withe he phone sitting on the desk no objects near it even  ghost swiped along with more ghost touches that took it out of "updates" and launched a video of a game in "Featured Apps" Once the updates were down, the ghost touching subsided to the more sporadic random touching. During the app updates was the only real noticeable pattern and it was quite literally almost non stop entire time.

 

Anyone else experience this with their iPhone 6,  4.7"?

Posted on Nov 20, 2014 10:58 PM

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Q: iPhone 6, ghost touching screen...

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  • by Kal8l,

    Kal8l Kal8l Nov 25, 2014 1:28 PM in response to BRAAP
    Level 1 (0 points)
    Nov 25, 2014 1:28 PM in response to BRAAP

    Hello,

     

    I have been experiencing the same thing on my launch day iPhone 6 128GB on the same side of the screen. It happens every now and then.

    Sometimes I keep my leave my finger on the left side of the screen to see if maybe it will recognize the touch input and found that I

    can watch the screen start to jitter slightly up and down as it fights to stabilize itself.Disappointed because it is brand new and now have to accept a refurb.

    Something is definitely wrong and plan on doing an exchange after Thanksgiving. Are you still experiencing the ghost touching or found a way to resolve it?

  • by Jay Marie,

    Jay Marie Jay Marie Nov 25, 2014 4:39 PM in response to BRAAP
    Level 1 (0 points)
    Nov 25, 2014 4:39 PM in response to BRAAP

    I have an iPhone 6, 64GB also experiencing the same problem. I have been to apple multiple times and talked to Apple Care. They swapped the phone the first time thinking it was a glitch in the phone. After receiving the second one and it doing the same thing, they concluded that the problem was with my backup from my iPhone 4s. They had me restore the phone and "set up as new". Problem still occurred. I just went to Apple again today and got the 3rd one and started from scratch. Can you guess? YES, the problem is happening. So, i'm not sure if this is something Apple just has to work on or what because I didn't bring anything over from my previous phone. However, I am very frustrated as my phone has called people or even answered calls on its own.

  • by BRAAP,Helpful

    BRAAP BRAAP Nov 25, 2014 5:07 PM in response to Jay Marie
    Level 1 (7 points)
    Nov 25, 2014 5:07 PM in response to Jay Marie

    Took mine in to Apple, Genius bar immediatly recognized the issue calling it "Ghost Touches". Swapped the phone for a new one, 2 and half days later working perfectly.

     

    Jay Marie,

    Sorry to hear of your ongoing Ghost Touches. As I understand from further research the Ghost Touches is from a bad/problematic digitizer board in the phone, hardware issue, not software. iPads have been experiencing similar Ghost Touches for at least a year now, sad to see lack luster quality coming from Apple.

  • by flbcf,

    flbcf flbcf Dec 5, 2014 4:09 PM in response to BRAAP
    Level 1 (0 points)
    Dec 5, 2014 4:09 PM in response to BRAAP

    I have the same problem

    And worked to restore the system and did not unravel the problem


    I'm from Saudi Arabia and there is no apple store

  • by 1lkydog,

    1lkydog 1lkydog Apr 3, 2015 8:12 AM in response to BRAAP
    Level 1 (0 points)
    Apr 3, 2015 8:12 AM in response to BRAAP

    I experienced Ghost Touches for the first time today on my iphone 6 and since it never ever happened before, and I'd never heard of this phenomenon before, I immediately assumed a hack was taking place before my very eyes.

    I powered off and for some not thought-out reason, I also unplugged my iphone's charging cord.  When I started the iphone up again and tryed text messaging again I had a perfectly normal keyboard - except my iphone's battery was near depletion (11%).  Thinking my keyboard fix was solved by turning off and turning on my iphone, I again plugged my iphone into the same charging device and WHAM; ghost touching started happening over and over again.

    This time, I unplugged my charging cord first and moved to the another charging cord and plugged in.  With a new charging hub I had perfect text and no ghost keyboard stroking.  I'm confident the black device labeled "Designed in China, Model No. A1265" was the culprit causing my ghost touches. I made no screen adjustments except what I've described - I hope this helps.

  • by Zanymexican,Helpful

    Zanymexican Zanymexican Apr 16, 2015 4:59 PM in response to BRAAP
    Level 1 (9 points)
    Audio
    Apr 16, 2015 4:59 PM in response to BRAAP

    My phone is going crazy, selecting things all over the screen. And I've read that most of these issues happen when connected to a non-Apple charger, but my ghost touches began when I wasn't connected to anything. I've reset it so many times and it'll help for a hit, but today I can't even unlock my phone because it keeps putting random numbers for my unlock code. It's beyond frustrating!!!!

  • by cmribm,Helpful

    cmribm cmribm Jun 23, 2015 10:00 AM in response to BRAAP
    Level 1 (5 points)
    Jun 23, 2015 10:00 AM in response to BRAAP

    I had the same problem with my brand new iPhone 6. I unplugged the charger that came with my phone and the problem stopped - ghost went away. Plugged it back in and the ghost is back - deleting emails, opening apps, calling people oh my.

    This s not just OEM chargers but with the charger supplied with my iPhone 6.

  • by Christopher High,

    Christopher High Christopher High Jul 22, 2015 8:27 AM in response to BRAAP
    Level 1 (0 points)
    Jul 22, 2015 8:27 AM in response to BRAAP

    Same here too, and actually since my FIRST iPhone 6 fell into the ocean, this is my 2nd. And BOTH did it. Not plugged into anything. Waiting to see if the restart I just did will settle the spectre down again, because frustratingly during conference calls, it was opening my contact list randomly, putting me on mute, etc etc. Hopefully Apple is working on a fix still within iOS 9, and this isn't an embedded hardware problem.

  • by dwfegrhtyhtegrgetf34,

    dwfegrhtyhtegrgetf34 dwfegrhtyhtegrgetf34 Feb 8, 2016 5:18 PM in response to BRAAP
    Level 1 (0 points)
    Feb 8, 2016 5:18 PM in response to BRAAP

    So I've been having a major issue with my iPhone 6. Less than a year of having it, it started doing ghost touching but only in a certain spot. It wasn't anything that bad to me so I never bothered to return it (which was so dumb of me). I got the phone in October 2014 and here I am in February 2016 and now the screen is completely irresponsive and I can't use it at all. I usually just get frustrated, turn it off, and go to bed. This has never happened to me before with any other of my iphones. I've never dropped it on was or anything, it may have had a couple of hard drops, and has a super tiny crack in the bottom right corner that I'm not really sure how it got there in the first place (my phone started acting funny way after that crack appeared).

  • by twin41,

    twin41 twin41 Feb 28, 2016 8:23 PM in response to dwfegrhtyhtegrgetf34
    Level 1 (0 points)
    Feb 28, 2016 8:23 PM in response to dwfegrhtyhtegrgetf34

    I've had this happen a few times.  It has only happened in low light conditions with a single intense spot of light hitting it. Whether the sun reflecting or a spot of light hitting it directly. Any one else with a similar experience?

  • by Stevefromcp,

    Stevefromcp Stevefromcp Apr 21, 2016 7:52 PM in response to BRAAP
    Level 1 (4 points)
    iPhone
    Apr 21, 2016 7:52 PM in response to BRAAP

    I'm having the same problem.  I've had my phone for over a year and it has always locked up very often.  About a month ago apps started to open and close at will.  Went to my local MacHq store, dont have an Apple Store very close, and they detached and reattached the screen and that fixed the problem for about a month.  Then my phone started locking up and now it's back to apps opening on their own again.  I deleted the face book app and that helped for about 5 minutes.  Then back to the same problems as usual.

     

    Has anyone found a fix for this yet?

  • by ricardoamoura,

    ricardoamoura ricardoamoura May 25, 2016 3:39 PM in response to BRAAP
    Level 1 (4 points)
    May 25, 2016 3:39 PM in response to BRAAP

    This happened to me after I replace the original broken screen of my iPhone 6 (16GB). The ghost clicking over the screen happens only when I turn on the 4G (I'm EU, Portugal). If turn for 3G the problem is much less frequent. If I disable "Mobile Data" looks work fine, except I fell some extra sensibility on the keypad when typing messages, but no ghost clicking. I have read that the increased temperature (can be caused by 3G/ 4G) could affect some hardware parts to cause this annoying ghost touch over the screen. The fix is not yet very clear. I reset all the iPhone 6 settings. Nothing solved that stupid problem yet. Couldn't find any video explaining clearly the solution for this touch screen problem.

  • by Trinimaris,

    Trinimaris Trinimaris Jun 11, 2016 11:14 PM in response to BRAAP
    Level 1 (4 points)
    Jun 11, 2016 11:14 PM in response to BRAAP

    I Thought I was The only 1 with this problem! This has been happening to me past month and I'm Forsure taking it in the Apple Store!

    IM from Winnipeg Canada.

  • by Nutty63,

    Nutty63 Nutty63 Jun 20, 2016 12:08 AM in response to BRAAP
    Level 1 (8 points)
    Jun 20, 2016 12:08 AM in response to BRAAP

    I own a iPhone6 128Gb, have had it for about 18 months, about 10 days ago it started acting very bizarrely, ghosting, etc. as described above. I have reset all settings and have also carried out a restore with the latest iOS 9.3.2 - but all to no avail...

     

    It has happened in the past, but seemed to fix itself. Now its more regular and incredibly annoying, especially when it rings somebody, that you don't want to ring/talk to....

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