Q: itunes not syncing all photos from Mac to iPhone 6

Please take each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.

1. Turn off and restart the mobile device.

2. If the device is connected via USB, connect it to a built-in port on the computer, not to a hub. If it's already connected to a built-in port, try a different one. Also try a different cable, if you have one. You can also try to sync over Wi-Fi.

3. Delete the iPod Photo Cache. Quit and relaunch iTunes.

4. Check the names of all albums and slideshows in iPhoto. The names should contain only plain letters and digits, not any punctuation marks or other characters. Rename them if necessary.

5. Remove the soundtrack from any iPhoto slideshows that have one. If sync now works, you may be able to restore the soundtracks.

6. Repair or rebuild the iPhoto library. Be sure to back it up first.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

The title of the Console window should be All Messages. If it isn't, select

          SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

          View ▹ Show Log List

from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Try to sync the phone. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

You may have some images that are corrupt, or at least in a format that iTunes can't handle. The only way to find them would be by a process of elimination.

I've been having this problem only since i got the iphone 6+

I have everything on a Windows computer and it never had this issue before.

I'm having the same issue. Not all photos are syncing, even one's I just took with iPhone 6 and synced. The steps outlined above did not solve this issue for me either. Deleting the folder, deleting the cache, etc. did nothing.

Looks like yet another ugly bug.

I do 2) 3) and 6) of your instructions EVERY time i sync - Then it actually works for me...

shut down iTunes and Photos (Bilder in Swedish)

delete Ipod photo cache

connect iPhone and start iTunes

choose to sync All images from Photos - works.

Why i need to do it every single time i don't know but now i get the same number images/movies in Photos and on the iPhone6

I have had constant problems in trying to sync my photos to my iPhone 6

I can't even be bothered to do it anymore because the only thing that works is resetting the whole phone and going through the whole process everytime.

I have had a look at the logs and perhaps someone can help me

08/09/2015 08:19:36.158 AppleMobileSync[3068]: [0x10041d510] |ISyncManager|Warning| Could not retrieve ISyncClient with id com.apple.Keychain!

08/09/2015 08:19:59.368 SubmitDiagInfo[341]: SubmitDiagInfo sucessfully uploaded 111 diagnostic messages

08/09/2015 08:20:31.196 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

08/09/2015 08:20:32.126 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

08/09/2015 08:20:33.003 CalendarAgent[1994]: -[__NSArrayM objectForKey:]: unrecognized selector sent to instance 0x7fcb242597f0

Not sure if any techies can help with this?

Update, lately the whole thing described above only works now and then, it can take up to 4 complete runthroughs before it gets right!

It is so frustrating, part of me just wants to get a new iPhone and Mac and start again

I have about 75GB or music and 25GB of photos and the last thing I want to be doing is resetting all the time

Its absolutely crazy

Look into using iPhoto instead as base for the photos You want to sync. The only reason i wanted Photos.app is the Hi speed movieclips, since they don't get usable after sync anyway i'm trying to move "back" to iPhoto.app. (without losing any photos it's a challenge)

The worst thing for me with Photos.app is it's flaw of not being capable of telling where the photos are, e.g. photo stream or hard drive. I can have 3 images with the same name, no way of telling which resides where!

Thanks!  That fixed my photos issue.  Must follow very closely.  I did not close out iTunes the first time and it did not work.  Great having this resource!