markfromfrankstonsouth

Q: Since installing Yosemite my Canon LBP 6000/6018 printer no longer prints, is there a solution for this or a flaw in the OS X ?

Since installing Yosemite 10.10.1 my Canon LBP6000/6018 won't print. Anyone got a solution. Plus computer now runs slower than with Mavericks. Could print with Mavericks but not Yosemite. Disappointing.

MacBook Pro (15-inch Early 2011), iOS 8.1.1

Posted on Nov 25, 2014 8:40 PM

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Q: Since installing Yosemite my Canon LBP 6000/6018 printer no longer prints, is there a solution for this or a flaw in the OS X ?

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  • Helpful answers

  • by PAHU,Helpful

    PAHU PAHU Nov 25, 2014 8:46 PM in response to markfromfrankstonsouth
    Level 6 (16,610 points)
    Nov 25, 2014 8:46 PM in response to markfromfrankstonsouth

    Have you installed the CAPT v3.67 driver that supports Yosemite? If not, remove the current Canon LBP from Printers & Scanners. Then download and run the CAPT v3.67 installer. When this has completed restart your Mac. After you log back in, add the LBP in Printers & Scanners and see if you can print.

  • by markfromfrankstonsouth,Helpful

    markfromfrankstonsouth markfromfrankstonsouth Nov 25, 2014 8:53 PM in response to PAHU
    Level 1 (0 points)
    Nov 25, 2014 8:53 PM in response to PAHU

    Thanks PAHU. I'll give it a try. I have installed CAPTv3.67 for Yosemite but haven't restarted.  Thanks for that!

  • by PAHU,

    PAHU PAHU Nov 25, 2014 9:02 PM in response to markfromfrankstonsouth
    Level 6 (16,610 points)
    Nov 25, 2014 9:02 PM in response to markfromfrankstonsouth

    If the restart does not resolve the problem, then try the following.

     

    1. Remove the LBP6000 from Printers & Scanners.

    2. Open Finder and select Go > Go to Folder. Then type (or copy) the following and press the Go button.

     

    /Library/Printer/Canon

     

    Here you will see the CUPSCAPT folder. Trash this folder.

     

    3. Still in Finder, use the Go > Go to Folder and type (or copy) the following and press the Go button.

     

    /Library/LaunchAgents

     

    Trash the file "jp.co.canon.CUPSCAPT.BG.plist"

     

    4. Last action in Finder is to use the Go > Go to Folder and type (or copy) the following and press the Go button.

     

    /Library/Caches

     

    Here you will see the Canon folder which you can Trash.

     

    5. With the above steps complete, empty the Trash and restart the Mac.

    6. After you log back in, run the CAPT v3.67 installer again and then add the LBP6000 in Printers & Scanners.

  • by markfromfrankstonsouth,

    markfromfrankstonsouth markfromfrankstonsouth Nov 25, 2014 9:42 PM in response to PAHU
    Level 1 (0 points)
    Nov 25, 2014 9:42 PM in response to PAHU

    Hi PAHU. Your first suggestion has worked very well and I can now print. Many thanks.

  • by markadams99,

    markadams99 markadams99 Jun 10, 2015 9:35 AM in response to PAHU
    Level 1 (0 points)
    Jun 10, 2015 9:35 AM in response to PAHU

    This solved my problem. Thanks.

     

    Note "/Library/Printer/Canon" should read "/Library/Printers/Canon"

  • by cameronbndln,

    cameronbndln cameronbndln Dec 29, 2015 9:38 PM in response to PAHU
    Level 1 (0 points)
    Dec 29, 2015 9:38 PM in response to PAHU

    THANK YOU SO MUCH!!!