sPiDeRmOnKeY7

Q: iTunes 12 cannot update album artwork

I have always been able to manually add artwork to my music and home videos, but I just updated to the new OS X Yosemite, and every time I try to manually add artwork...it acts like it is going to add, then it just disappears and doesn't come back.  Is this a bug or is there a new way to add album artwork?

MacBook Pro, OS X Yosemite (10.10)

Posted on Oct 18, 2014 5:58 AM

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Q: iTunes 12 cannot update album artwork

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  • by Phil@home,Helpful

    Phil@home Phil@home Nov 9, 2014 2:30 PM in response to highcool
    Level 1 (15 points)
    Nov 9, 2014 2:30 PM in response to highcool

    This is the answer for now.

  • by mikabill,

    mikabill mikabill Nov 14, 2014 1:24 PM in response to Don Watson
    Level 1 (0 points)
    Nov 14, 2014 1:24 PM in response to Don Watson

    I solved my problem (had the same issue as everybody else in here) with Apple support. Simply rightclick on the Itunes icon and then choose "Run program as administrator", once starting it like that everything works.

  • by pepesilvia93,

    pepesilvia93 pepesilvia93 Nov 18, 2014 4:47 PM in response to mikabill
    Level 1 (0 points)
    Nov 18, 2014 4:47 PM in response to mikabill

    I just tried this and it did not work. I was still not able to change anything in the Get Info tab, including artwork or genre. I have tried every single workaround in this discussion to no avail. Working on a Windows 8 and hating iTunes 12 already. Have had it for only a day.

  • by dctalbert,

    dctalbert dctalbert Nov 19, 2014 7:56 AM in response to pepesilvia93
    Level 1 (0 points)
    Nov 19, 2014 7:56 AM in response to pepesilvia93

    Sorry to hear that. Wish I could help, but I'm on a MacBook Pro with iTunes12.maybe some of our Windows friends have found something that works.

     

    Sent from my iPhone

  • by Munkeyhunk,

    Munkeyhunk Munkeyhunk Nov 19, 2014 3:56 PM in response to sPiDeRmOnKeY7
    Level 1 (0 points)
    Nov 19, 2014 3:56 PM in response to sPiDeRmOnKeY7

    I'm running iTunes 12 on Win 7 and have been having this same problem. I add a video into iTunes and it won't let me edit any of the information. Not sorting wise and not album cover. On a whim I decided to pull up the actual file in Windows Explorer. Turns out that the file was read only. Apparently all the files I tried to edit were read only. Hopefully this helps anyone else having this issue. Thankfully I can add my artwork cover back in!

  • by beatsmithbrown,

    beatsmithbrown beatsmithbrown Nov 26, 2014 10:29 AM in response to sPiDeRmOnKeY7
    Level 1 (0 points)
    Nov 26, 2014 10:29 AM in response to sPiDeRmOnKeY7

    I have found a workaround for this in iTunes 12

     

    Hold the option key and then select 'Get info' on the file you want to add artwork too and it will open up the old iTunes 11 grey info box (see below).

    Select artwork at the end and then drag artwork accross from finder.

     

    It takes a while to update so be patient but it definitely works for me.

     

    Hope this helps

    Screen Shot 2014-11-26 at 18.27.41.png

  • by jimrob,

    jimrob jimrob Dec 15, 2014 4:56 AM in response to beatsmithbrown
    Level 1 (0 points)
    Dec 15, 2014 4:56 AM in response to beatsmithbrown

    Thanks so much! This worked for me.

  • by fromnottingham,

    fromnottingham fromnottingham Dec 15, 2014 9:09 AM in response to jimrob
    Level 1 (5 points)
    Dec 15, 2014 9:09 AM in response to jimrob

    Apple seem to forget that I own my computer. The software and the music I have put on it.

    All updates should not trespass and alter the music files or their workability  with out my agreement so no secretive changes should be put on my machine

     

    Lose the Arrogance Apple it is not yours to alter anything on my property, it is mine, keep off until you get it right and fully inform people of the effects that your update may do to their computers 

    Ps you come under British law even if you think you don't, disclaimers very rarely supported. Our Judges like to and can make their own minds up.

     

    To put out an "update" that changes the looks and basic workability without informing the purchaser may be ilegal

  • by Bob Foss,

    Bob Foss Bob Foss Dec 18, 2014 9:20 PM in response to highcool
    Level 1 (42 points)
    Apple Music
    Dec 18, 2014 9:20 PM in response to highcool

    I have Yosemite and I get as far as the old dialogue box, but when I want to go to Previous or Next iTunes closes and said it was shut down.  It has a reopen tab to open iTunes again, but for some reason it closes iTunes after I start trying to move around the artwork.  Is there something I'm doing wrong as I am able to get into the old dialogue box and go through the columns "Sorting", Artwork, etc, but just trying to move them shuts the program down.

  • by Gibunit,

    Gibunit Gibunit Dec 18, 2014 11:17 PM in response to Munkeyhunk
    Level 1 (0 points)
    Dec 18, 2014 11:17 PM in response to Munkeyhunk

    This works for me. Windows 8.1, iTunes 12. I had to browse in file explorer to the specific folder containing the album linked to iTunes, right click and go to properties and deselect the 'Read Only' attribute and apply. After doing this, in iTunes Get Info worked to manually update the cover art.

     

    Hope this saves some Windows users some frustration

  • by PeteyParker,

    PeteyParker PeteyParker Jan 4, 2015 5:03 PM in response to sPiDeRmOnKeY7
    Level 1 (0 points)
    Jan 4, 2015 5:03 PM in response to sPiDeRmOnKeY7

    I keep all my son's movies in the TV show section so he doesn't have to search through multiple screens. My artwork wasn't displaying so I resized the pictures in paint to 170x170 to match the TV show artwork and it finally displayed. It makes it look a little ugly but it works. Really wish it would get fixed so I didn't have to do that each time though.

  • by LGordon70,

    LGordon70 LGordon70 Jan 16, 2015 4:15 PM in response to highcool
    Level 1 (0 points)
    Jan 16, 2015 4:15 PM in response to highcool

    "I found the solution to be the following:

     

    1) Select the TV show or item that you want to add artwork to, then hold down the Option key, then from the menu bar, select File > Get Info.

     

    OR

     

    2) Right-click on the item, then hold down the Option key, then select Get Info. The sequence is important.

     

    The old version of the dialog box will appear vs. the new iTunes 12 version. Try it with and without holding down the option key to see the difference. Adding the artwork in the old dialog box 'sticks,' whereas the new one doesn't yet."

     

     

    That totally worked for me, thanks!

  • by runalong1014,

    runalong1014 runalong1014 Jan 24, 2015 10:09 AM in response to highcool
    Level 1 (0 points)
    Jan 24, 2015 10:09 AM in response to highcool

    This worked perfectly, Thank you!

  • by runalong1014,

    runalong1014 runalong1014 Jan 24, 2015 11:19 AM in response to highcool
    Level 1 (0 points)
    Jan 24, 2015 11:19 AM in response to highcool

    This worked perfectly, Thank you!

    highcool wrote:

     

    I found the solution to be the following:

     

    1) Select the TV show or item that you want to add artwork to, then hold down the Option key, then from the menu bar, select File > Get Info.

     

    OR

     

    2) Right-click on the item, then hold down the Option key, then select Get Info. The sequence is important.

     

    The old version of the dialog box will appear vs. the new iTunes 12 version. Try it with and without holding down the option key to see the difference. Adding the artwork in the old dialog box 'sticks,' whereas the new one doesn't yet.

  • by panamakira,

    panamakira panamakira Jan 28, 2015 9:47 PM in response to sPiDeRmOnKeY7
    Level 1 (0 points)
    Jan 28, 2015 9:47 PM in response to sPiDeRmOnKeY7

    OK! So I tried every solution in this thread and others and NOTHING worked. I just figured it out. I had to convert the album I wanted to update into .mp3.

     

    Apparently it wasn't in that format for some reason. I followed these instructions: iTunes: How to convert a song to a different file format - Apple Support

    Once I converted the music, I selected all the music in the album, right-click > Get Info > Artwork > selected artwork AND IT FINALLY WORKS!

     

    I've been struggling with this since forever and I don't understand why it's such a process. Anyway hope this helps someone!

     

    -Cheers

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