HT201569: If your iPhone, iPad, or iPod touch won't charge
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Q: my iPhone 5 won't charge, I tried different chargers and cleaned the port
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Nov 26, 2014 1:30 PMby joe_7399,Hi abbyekik,
Welcome to the Apple Support Communities!
I understand that you iPhone is completely unresponsive when you connect it to power to charge. I understand that you have tried some troubleshooting already as well. There are a few more troubleshooting steps that I would recommend in this situation including restarting and resetting. Please use the attached article for further information.
If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
Cheers,
Joe
