Q: Bluetooth pairing and so handoff does not work
Hi!
First of all I have a Macbook Pro 15" Retina late 2013 (bought at in the first months of 2014) and and iPhone 5s.
rMBP has installed OS X Yosemite since yesterday and my iPhone iOS 8.0.2
Positiv checks:
- both devices support Bluetooth LE
- both devices are on the same wi-fi network
- rMBP support handoff and instant hotspot as displayed in system information screen
- rMBP could "out call" over facetime and my iPhone to anyone
- bluetooth is activated on both devices
- airdrop (for everyone) is activated on both devices
- handoff in settings -> general on rMBP ist actived
- handoff in settings -> generall -> handoff & ... ist activated on iPhone too
Problems:
- handoff does not work between my rMBP and iPhone
- in bluetooth settings both devices see each other, but they cannot connect to each other
if I try to connect bluetooth from rMBP to iPhone I get: network not available
if I try to connect bluetooth from iPhone to rMBP I get: connections failed
so what can I do to pair/connect them both to each other for these incredible handoff features I want to use?
things I tried out:
- switching airdrop on and off on both devices
- switching airdrop off and on on both devices
- switching bluetooth off and on on both devices
- clearing bluetooth device cach on rMBP and fresh select (pairing) in the settings
- multiple trys on my iPhone to connect with my rMBP
- resetting network settings on iPhone
- resetting all settings on iPhone
I run out of ideas .... can anybody help me please!
MacBook Pro (Retina, 15-inch, Late 2013), OS X Yosemite (10.10)
Posted on Oct 17, 2014 4:02 AM
After calling AppleCare for about an hour is resolved the Handoff-Problem but that does not work for Instant Hotspot too.
The way we tried to solve ist:
- Deactivate all Network - Router (taking off power)
- Reactivate the router
- deactivate WLAN on rMBP
- shut down rMBP
- press: shift + ctrl + alt + power until rMBP shows up the login screen (safe os mode)
- shut down rMBP again
- power on rMBP and press: alt + cmd + r + p until you can hear the boot sound
- now login into your rMBP
- open finder and goto "Macintosh HD" -> library -> Preferences
- delete com.apple.Bluetooth.......
- open Settings -> iCloud ... sign off from iCloud and than sign in again
now in bluetooth settings iPhone should not be displayed, it currently will be connected through Bluetooth 4.0 LE without showing up in Bluetooth settings
Be sure of:
- being on the same WI-FI network (rMBP and iPhone)
- rMBP handoff ist activated in "Settings -> General" -> there ist a handoff option
- iPhone's handoff ist activated too "Settings -> General -> Handoff & ..."
Please tell me, if that two special booting "things" will help to solve your problems with handoff too!?!
by the way, AirDrop must NOT me activated ;-)
next thing, i want to find out is, why instant hotspot does not work ..... but that is not a huge problem, because i can simply turn on the personal hotspot on my iPhone.
Posted on Oct 17, 2014 7:27 AM