Q: Airport working with my desktop, but cannot get my Iphone to recognize base station

Hi myedscape,

Happy Holidays!  If your iPhone 5 is not consistently connecting to your new Airport Express, try these troubleshooting steps:

iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
http://support.apple.com/en-us/TS1398

 

1. Be sure you're in range of your Wi-Fi router (access point).
2. Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
3. Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
4. Restart your iOS device.
5. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
6. Tap  and Forget this Network.
7. Try to connect to your desired Wi-Fi network. 
   Note: You may need to enter your Wi-Fi password again if your network requires one.
8. Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
9. Update your device to the latest version of software.
10. Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.

 

1. Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
   • previously connected Wi-Fi networks and passwords
   • recently used Bluetooth accessories
   • VPN and APN settings

iOS and OS X: Recommended settings for Wi-Fi routers and access points - Apple Support
http://support.apple.com/en-us/HT202068

Airport Express Setup Guide
manuals.info.apple.com/MANUALS/1000/MA1613/en_US/airport_express_80211n_2nd_gen _setup_guide.pdf

I hope this information helps ....

- Judy