CountyLineDesignLLC

Q: How can I get my Mac to detect my wireless printer?

I recently upgraded to yosemite and my Mac no longer recognizes my canon pima printer (wi-fi connection). I deleted the printer on the printer list after I received a connection error with the intention of adding it back and now cannot get my Mac to detect the printer to add it. I installed the updated driver from canon's site. Thank you for your help.

iMac (21.5-inch, Late 2012), OS X Yosemite (10.10.1)

Posted on Dec 3, 2014 9:33 AM

Close

Q: How can I get my Mac to detect my wireless printer?

  • All replies
  • Helpful answers

  • by braden85,

    braden85 braden85 Dec 4, 2014 10:27 AM in response to CountyLineDesignLLC
    Community Specialists
    Dec 4, 2014 10:27 AM in response to CountyLineDesignLLC

    Hi CountyLineDesignLLC,

     

    I see that you have some questions about troubleshooting a wireless printer after updating to Yosemite. Here is an article for you that should be able to help you achieve this goal:

     

    Troubleshooting printer issues in OS X - Apple Support

    http://support.apple.com/en-us/HT203343

     

    Thanks for coming to the Apple Support Communities!

     

    Regards,

     

    Braden

  • by Eric Root,

    Eric Root Eric Root Dec 4, 2014 1:24 PM in response to CountyLineDesignLLC
    Level 9 (71,477 points)
    iTunes
    Dec 4, 2014 1:24 PM in response to CountyLineDesignLLC

    If you have the printers IP address open Terminal (applications/Utilities) and at the prompt type: ping {printerIP}. You will get a reply or failure.

     

    WiFi Printer to WiFi Network - Connect

  • by PAHU,

    PAHU PAHU Dec 4, 2014 2:19 PM in response to CountyLineDesignLLC
    Level 6 (16,610 points)
    Dec 4, 2014 2:19 PM in response to CountyLineDesignLLC

    Many updaters to Yosemite are having the same issue with the discovery of their network printer. The protocol used to advertise the printer is called Bonjour and this appears to be the cause of the issue.

     

    Until this is resolved in a possible future update you may be able to add the printer a different way. Many newish models of Canon PIXMA support the LPD protocol. So instead of adding the printer via the Default view, you can create the printer by selecting the IP icon in the same Add printer window and enter the IP address of the Canon. You then set the Protocol to "Line Printer Daemon-LPD", leave the Queue blank, change the Name to the model of Canon and leave the Location blank. Then in the Use menu, ensure you select the Canon printer driver for your model. Click Add to complete the installation and then see if you can print again.