MCW55

Q: Safari DNS problem in Yosemite? Works, then slow death...

Safari 8.0 + Yosemite seems to have a problem. It will work for a while, then begins to fail to load and is unable to resolve top level domains -  "Safari Can't Find the Server ... [e.g. apple.com]"

 

Restarting Safari often resolves the issue for a while (minutes, hours?), then performance deteriorates until it finally gives up and generates the error. Chrome, on the same machine, does not suffer this problem.

 

17" Intel iMac, Safari 8.0, Yosemite, Exede broadband (satellite).

 

Anybody else see this issue and/or have a solution?

 

iMac (27-inch Mid 2011), OS X Yosemite (10.10)

 

iMac (27-inch Mid 2011), OS X Yosemite (10.10)

Posted on Oct 21, 2014 1:44 PM

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Q: Safari DNS problem in Yosemite? Works, then slow death...

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  • by AirCordell,

    AirCordell AirCordell Nov 30, 2014 11:03 AM in response to Moosemanusa
    Level 1 (0 points)
    Nov 30, 2014 11:03 AM in response to Moosemanusa

    I had the same problem: everything working fine, then poof! Some apps that require Internet failed (prezi) and Safari wouldn't work at all.  Shutting-down and starting my MacBook Air solved the problem.  This is the second time in the post-Yosemite world that I had a similar problem to one described in the forums with complicated solutions proposed, and a restart did the trick.

     

    My apologies if that was tried and failed by some of you.  I didn't read every post.

     

    Hope this helps.

  • by kindek,

    kindek kindek Dec 1, 2014 10:49 AM in response to ron2you
    Level 1 (0 points)
    Dec 1, 2014 10:49 AM in response to ron2you

    It worked for me too (Macbook Pro (retina) mid 2013), but only after full restart. User log-out and back was not enough.

  • by Unloadedone,

    Unloadedone Unloadedone Dec 1, 2014 7:31 PM in response to kindek
    Level 1 (4 points)
    Dec 1, 2014 7:31 PM in response to kindek

    A restart works for me but after a bit, the problem resurfaces. This is an issue that may be deeply embedded in the inner workings of safari. Something is wrong and it's very frustrating. Chrome and Firefox don't have this issue for me but I prefer to use safari as my daily driver. But until an update fixes this, I'm afraid it's Firefox for me. But Apple, please fix this. Everyone, take a moment to send feedback to Apple. This is ridiculous.

  • by kindek,

    kindek kindek Dec 1, 2014 7:39 PM in response to Unloadedone
    Level 1 (0 points)
    Dec 1, 2014 7:39 PM in response to Unloadedone

    Yes, I experience the same. The problem resurrects :-(. I hoped restarting was a Microsoft feature. I am astonished having to restart my macbook...

  • by Hans,

    Hans Hans Dec 2, 2014 1:03 AM in response to Carolyn Samit
    Level 1 (134 points)
    Dec 2, 2014 1:03 AM in response to Carolyn Samit

    Hi Carolyn,

     

    Something is serious wrong with the new version of Yosemite or Safari. Safari works after completely shutting down my MB Pro for the whole night. The next morning Safari works for an unpredictable time. At random Safari stalls and the blue progress bar stops at 20% loading a web page. Safari is unusable for the rest of the day. So Firefox is for me an alternative.

    However your recommendations of the DNS settings to 8.8.8.8 and 8.8.4.4 seems to work.

    Hurray!

    Tnx, Hans

  • by Lexiepex,

    Lexiepex Lexiepex Dec 2, 2014 1:26 AM in response to Hans
    Level 6 (10,497 points)
    Mac OS X
    Dec 2, 2014 1:26 AM in response to Hans

    In Europe add these two also

    208.67.222.220

    208.67.222.222

  • by Owein Mynydd,

    Owein Mynydd Owein Mynydd Dec 2, 2014 2:43 AM in response to Hans
    Level 1 (0 points)
    Dec 2, 2014 2:43 AM in response to Hans

    I too have had to move over to Firefox, and I will stay there until Apple have come up with a reliable fix.

    Apple had to have seen this before releasing Yosemite, and shouldn't have been so hasty.

    It is supposed to be every company's role model but this was not good practice.

    Owein Mynydd

  • by ascanio,

    ascanio ascanio Dec 2, 2014 3:33 AM in response to Owein Mynydd
    Level 1 (13 points)
    Mac OS X
    Dec 2, 2014 3:33 AM in response to Owein Mynydd

    Yeah, me too. I switched to Chrome as it has a better full screen management.

     

    Facebook, Twitter and many other important websites (even logging back to this conversation took me minutes) load very slowly and often time out.

     

    Not happening with Chrome or Firefox. APPLE WAKE UP!!!

     

    Yosemite is the buggiest OS ever! And I have been a loyal Mac user since 1987, since System 6.

     

    @

  • by Moosemanusa,

    Moosemanusa Moosemanusa Dec 2, 2014 7:58 AM in response to ascanio
    Level 1 (0 points)
    Dec 2, 2014 7:58 AM in response to ascanio

    Amen to that..

     

    The DNS bug appears to be resolved flushing the DNS cache.

     

    Still no idea why they had users auto logout after 60 minutes turn on after the upgrade is beyond me..

     

    System - Security and advance turns that off.. Bugged me for weeks..

     

    Wifi is unstable still also!

     

    This is why I moved from my Iphone to the other guys.. I was tired of the buggy software.. Now my MBP is the same!

  • by Hans,

    Hans Hans Dec 2, 2014 2:58 PM in response to Hans
    Level 1 (134 points)
    Dec 2, 2014 2:58 PM in response to Hans

    I thought that Safari did not stall any longer by adding DNS numbers

    8.8.8.8 

    8.8.4.4

    208.67.222.220

    208.67.222.220

     

    But the problem showed up this evening again. I will be switching over to Firefox.

    Safari does not work properly!!!

     

    Sorry to say.

    Hans

  • by Unloadedone,

    Unloadedone Unloadedone Dec 2, 2014 3:08 PM in response to Hans
    Level 1 (4 points)
    Dec 2, 2014 3:08 PM in response to Hans

    Hans wrote:

     

    I thought that Safari did not stall any longer by adding DNS numbers

    8.8.8.8

    8.8.4.4

    208.67.222.220

    208.67.222.220

     

    But the problem showed up this evening again. I will be switching over to Firefox.

    Safari does not work properly!!!

     

    Sorry to say.

    Hans

    I have tried OpenDNS, Google DNS, Open NIC, my ISP DNS both locally and through my router to no avail. Safari doesn't care what you have entered, it just slows down again.

  • by Charles Belov,

    Charles Belov Charles Belov Dec 2, 2014 9:43 PM in response to MCW55
    Level 1 (123 points)
    Audio
    Dec 2, 2014 9:43 PM in response to MCW55

    Confirming what others have said, including in 10.1.1:

     

    1) Safari, iTunes Store, and App Store access all go out at the same time. Firefox, Thunderbird, and Chrome all work fine.

     

    2) In Safari, progress bar goes about 1/8 of the way across then stops.

     

    3) Restarting solves the problem until it eventually occurs again (after a few sleep/wake cycles)

     

    4) Switching DNS to 3rd-party servers works immediately (Safari, iTunes Store, and App Store immediately load without my having to do anything directly to them)  but temporarily (through a few sleep/wake cycles) then it eventually occurs again

     

    Just on a hunch, when #4 eventually failed, I went back to my provider's DNS server and Safari, iTunes Store, and App Store all connected again immediately without my having to do anything directly to them.

     

    So it appears to be that changing the DNS server clears the problem, then when the problem occurs again you can go back to your original server. That said, I can't promise that there wasn't a restart in there somewhere after I made the original DNS switch.

     

    I didn't try the sudo suggestion as I am logged in as a non-admin so it doesn't recognize my password as authorized for sudo.

  • by Chas21,

    Chas21 Chas21 Dec 3, 2014 11:41 AM in response to MCW55
    Level 1 (0 points)
    Dec 3, 2014 11:41 AM in response to MCW55

    Same here Yosemite 10.10.1 and Safari 8.0. Just started having the problem where Safari can't find the server. Maybe it should look harder? I'm going to try all the suggestions and find out what works and give feedback as appropriate. Thanks to all of you who are far more knowledgeable than me and have come up with potential fixes. BTW, Chrome is fine, but I have all my bookmarks and reading lists on Safari so that's what I want to work.

  • by Smart Digital Networks Inc,

    Smart Digital Networks Inc Smart Digital Networks Inc Dec 4, 2014 2:02 PM in response to MCW55
    Level 1 (0 points)
    Dec 4, 2014 2:02 PM in response to MCW55

    I too am having the same troubles. I have tried all fixes stated in the thread. Things have gotten a little better after the suggested fixes but part of the problem continue to exist.

     

    I can keep Safari alive and running for the most part. But I can make it fail very regularly. If I attempt to download one file, Safari will stay alive 99% of the time. If I up the download cue to 2, it seems to work 99% of the time. If I try to download 4 or more MP4 or FLV files via Safari at the same time it seems to fail within a minute.

     

    I have tried downloading from different servers with different results. That is to say if I try to download 5 400+ megabyte MP3 files from my personal server at 1&1 it seems to work every time. However most sites that use tokens in their paths will fail 100% of the time when I download more then 4 MP4 or FLV files.

     

    Once the download fails, there is no way to resume it. Canceling and restarting the download again results in Safari failing. If you attempt to load any page after the fail you get the blue progress bar loading 1/4 of the way and the whole thing hangs. If you then quit Safari and restart it and attempt to restart the download it will hang again. BUT if you quit the browser and throw the half downloaded temp files into the trash and empty the trash, then restart Safari and restart the download it will start over and work as long as you only try to download only TWO of the files. If you try to download FOUR or more it fails again.

     

    So I am able to limp along downloading only two things at a time.

     

    I also noticed that the date on the temp containers that contain the partial download and the Info.plist is "January 24 1984". I think the date thing is a small secondary bug.

     

    It just seems that when I download more then 4 MP4 or FLV files at the same time from a large collection of sites Safari fails.

     

    Let's all hope this gets figured out soon.

  • by AirCordell,

    AirCordell AirCordell Dec 6, 2014 10:39 AM in response to EYing
    Level 1 (0 points)
    Dec 6, 2014 10:39 AM in response to EYing

    Simple restarting my Mac temporarily "fixed" the problem...for 5 days.  Just restarted again.

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