Risen Soldier

Q: iTunes Freezes when ipod is connected

When I connect my ipod to my computer my iTunes freezes up. I just recently restored my ipod so I lost all of my songs and now I can't reload them onto my ipod. My ipod continutally says "Do Not Disconnect" but my iTunes is frozen. Any thoughts? I've reset my ipod and I also restarted the computer. If I wait for a long time my iTunes says it found a corrupt ipod and it needs restored, even though I have done that a few times. It's frustrating so any help would be appreciated.

Posted on Dec 21, 2007 11:50 AM

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Q: iTunes Freezes when ipod is connected

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  • by Király,

    Király Király May 12, 2014 10:40 PM in response to Siriss
    Level 6 (9,812 points)
    Mac OS X
    May 12, 2014 10:40 PM in response to Siriss

    The only thing that worked for me was:

     

    1. Disconnect iPod
    2. Quit iTunes
    3. Show hidden files with Finder. in Terminal: defaults write com.apple.finder AppleShowAllFiles -bool true;killall Finder
    4. Manually enable disk mode on the iPod
    5. Connect iPod
    6. Open the iPod desktop icon with Finder, drag the iPod_Control folder to the Trash, empty the Trash
    7. Eject iPod, disconnect it, turn it off, turn it back on
    8. Reset Finder's hidden file preference in Terminal: defaults delete com.apple.finder AppleShowAllFiles;killall Finder
    9. Open iTunes
    10. Connect iPod
    11. Reset iPod using iTunes

     

    That fixed it for me.

     

     

    EDIT: Oops - I just noticed that this thread is about donnecting iPod to Windows. My instructions are for a Mac. Sorry about any confusion.

     

    Message was edited by: Király

  • by aivalarino,

    aivalarino aivalarino May 25, 2014 1:41 PM in response to Király
    Level 1 (0 points)
    May 25, 2014 1:41 PM in response to Király

    Excellent! This solved my problem (although I'm a total newbie) Now it is syncing perfectly. Thank you sooo much!

  • by aivalarino,

    aivalarino aivalarino May 25, 2014 3:32 PM in response to aivalarino
    Level 1 (0 points)
    May 25, 2014 3:32 PM in response to aivalarino

    It crashed again! When I get up to half of my music library, itunes says that it can't find the ipod!
    Any suggestions?
    Thank you

  • by DanT183,

    DanT183 DanT183 Oct 26, 2014 9:27 AM in response to aivalarino
    Level 1 (0 points)
    Oct 26, 2014 9:27 AM in response to aivalarino

    I'm joining this thread when my 80GB Classic threw up and locked up iTunes hard a few days ago out of the blue. I'm decent with computers and couldn't see any obvious reason for the change so I shrugged my shoulders, chalked it up to gremlins and got to work. I gleaned through many of these post and some are for Mac and my steps below are below.  

     

    Software:     

    Win7 64-bit, Using latest version of iTunes 12.0.1.26

     

    Background & Steps in Detail:

    Note: Not sure if you can skip to step 5 using your current version of iTunes as 12 is new-ish and is a bit different. Read up on other forums it if you'd like more information on it.

    1) I'm using the latest because this issue started with the previous version of iTunes and upgrading to 12 didn't resolve the issue.

    2) Thankfully I had a full and recent backup just in case... and for general principles I closed all non-essential programs.

    3) I completely uninstalled iTunes older version using and following the steps in detail and in order.

         Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8

    4) Downloaded full version of latest iTunes and installed.

    5) Plugged in Classic and it locked up iTunes like a wrestler in a choke hold.

    6) Finally killed iTunes using Task Manager after multiple tries.

    7) Opened Computer in Windows Explorer and right clicked on iPod in the display.

    8) Go to Properties > Tools tab > Click Check now button under first section- Error Checking.

         - Check both boxes, paraphrased below, as just the first one didn't resolve the lock up issue.

              ... Automatically fix errors...

              ... Scan/Recover.. bad sectors...

         - Click Start and walk away for ~10 minutes for an 80GB Classic, your mileage may vary.

    9)  Once confirmation message displays view the details as you see fit and close it.

    10) I right clicked on the iPod in Computer/Windows Explorer and Ejected it.

    11) Shutdown & Started Windows > Started iTunes > Reconnected Classic.

    12) iTunes did not lock up and suggested I restore the Classic to default settings, which I did successfully.

    13) I have since dropped quite a few songs, audio books, etc on it without any issues.

     

    Best of luck and hope this helps,

    DT

  • by Classicjoe,

    Classicjoe Classicjoe Nov 13, 2014 6:45 AM in response to DanT183
    Level 1 (0 points)
    Nov 13, 2014 6:45 AM in response to DanT183

    Sorry. I tried everything you suggested but Ipod still freezes Itunes. After a while.the PC shuts down to protect itself.

  • by DanT183,

    DanT183 DanT183 Dec 10, 2014 3:43 AM in response to Classicjoe
    Level 1 (0 points)
    Dec 10, 2014 3:43 AM in response to Classicjoe

    Classicjoe,

     

    Sigh, my Classic locked up iTunes last night... hard during a sync. It's been fine for a couple of months and not sure what's going on and need to do some more searching/research. I wonder if my Classic has developed a hard drive issue or something else causing the problems with iTunes as a best guess on where the problem stems from.

     

    I had to run Win7 Check Disc to get Windows to recognize the Classic again and now iTunes wants to restore it. Not sure how to stop the sync to restore and try to manually manage the sync and try it incrementally in case that's the problem- to many songs at once. No telling.

  • by analuizalisboa,

    analuizalisboa analuizalisboa Feb 12, 2015 7:11 PM in response to Jay Dee Dee
    Level 1 (0 points)
    Feb 12, 2015 7:11 PM in response to Jay Dee Dee

    Thank you Jay Dee Dee. Incredible that I thought the problem was a new cable I had, because I used to have an old one that worked fine. But something in my mind kept saying it was ridiculous that the problem was the cable. I tried various things and nothing worked. With me, I just went to iTunes, deleted all podcasts and then plugged the ipod. Synced perfectly! Thanks again!

  • by Maximus93,

    Maximus93 Maximus93 Mar 2, 2015 10:21 AM in response to Risen Soldier
    Level 1 (0 points)
    Mar 2, 2015 10:21 AM in response to Risen Soldier

    Worked for me. Tried all the solutions mentioned on here. Didn't work. Found this video on YouTube. Crappy quality but it fixed it for me.

    https://www.youtube.com/watch?v=zLX81c5KZ_I

  • by Finucci200,

    Finucci200 Finucci200 Jul 14, 2015 10:50 AM in response to Risen Soldier
    Level 1 (0 points)
    Jul 14, 2015 10:50 AM in response to Risen Soldier

    My Nano freezes when I plug it in to Windows 7 too. Any help out there?

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