HT201303: Security and your Apple ID
Learn about Security and your Apple ID
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All replies
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Helpful answers
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Dec 31, 2013 7:35 PM in response to chauna12by Kappy,The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID
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Dec 31, 2013 9:05 PM in response to Kappyby Dr Pyae Phyo,Yep.But I live in Myanmar and there is no Apple store in my country.I forget my security questions and there is no "forget answers.reset them" in my apple ID.Please help me.
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Dec 10, 2014 8:17 AM in response to Dr Pyae Phyoby ggrssn,haha. me too. I am from mandalay, myanmar.
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Dec 10, 2014 8:39 AM in response to ggrssnby King_Penguin,As far as I know there isn't an iTunes store in Myanmar - what country do you have on your iTunes account, and when will be back there ?