HT201676: iTunes Allowances are no longer available

Learn about iTunes Allowances are no longer available
loveapple...but

Q: Can I set up an iTunes allowance for my daughter who lives in a different country?

I live in USA, and my daughter lives in France. I'd like to either send her an iTunes gift card, or set up an allowance. My account is in the US store, hers is in the French store. Can I do this? and How?

 

Thanks

Posted on Dec 10, 2014 7:17 PM

Close

Q: Can I set up an iTunes allowance for my daughter who lives in a different country?

  • All replies
  • Helpful answers

  • by alex_h1,

    alex_h1 alex_h1 Dec 12, 2014 9:17 AM in response to loveapple...but
    Community Specialists
    Dec 12, 2014 9:17 AM in response to loveapple...but

    Hi there,

     

    Thank you for using Apple Support Communities.

     

    From your post I understand that you're seeing if it's possible to gift iTunes credit internationally.  If you buy a gift card in one country, it cannot be redeemed in another.

     

    You can't redeem purchased gifts outside of the country of purchase. For example, an iTunes Gift purchased in France can't be redeemed in an iTunes Store outside of France. You can contact Apple Supportto cancel an iTunes Gift up to two days before scheduled delivery.

     

    Send iTunes Gifts - Apple Support

     

    However you are able to go to Apple's French online store to purchase a physical gift card, which would allow you to buy and send to your daughter.  If you do not speak or read French, then you can give this phone number a call for assistance: 800-692-7753

     

    Cartes cadeaux iTunes - Apple Store (France)

     

    Take care,

    Alex H.

  • by loveapple...but,

    loveapple...but loveapple...but Dec 14, 2014 2:03 PM in response to alex_h1
    Level 1 (0 points)
    Dec 14, 2014 2:03 PM in response to alex_h1

    Hi Alex,_h1,

     

    This does not work for me. It seems that the billing address has to be in the country of the iTunes gift card you are buying it for. This is so messed up.

    I obviously don't have a billing address in France. I still cannot buy a euro tunes got card for my daughter from the US.

     

    Any other ideas?

     

    Thanks

  • by alex_h1,

    alex_h1 alex_h1 Dec 18, 2014 6:05 AM in response to loveapple...but
    Community Specialists
    Dec 18, 2014 6:05 AM in response to loveapple...but

    Hi, 

     

    Did you happen to give the phone number I provided in my initial reply a call?  It will reach our Apple Online Store, who can provide more information on gifting content to people in other countries.  The phone number is 800-692-7753.

     

    Take care,

    Alex H.