HT203554: MacBook Pro (15-inch, Mid 2010) intermittent black screen or loss of video Quality Program has ended

Learn about MacBook Pro (15-inch, Mid 2010) intermittent black screen or loss of video Quality Program has ended
misteross
Level 1 (0 points)

Q: Wath about this problem on OS Yosemit ...?

I recently had this problem when I upgraded to Maverick and now still disturbing on Yosemite.

Specialy during use of Logic pro X or some video Game...yea it's a nidvia gpu panic..

 

MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video - Apple Support

 

Any Idea for resolving on Yosemit..?

MacBook Pro (15-inch Mid 2010), OS X Yosemite (10.10)

Posted on Nov 18, 2014 3:35 PM

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misteross

Q: Wath about this problem on OS Yosemit ...?

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  • Helpful answers

  • by SharifTK,

    SharifTK SharifTK Nov 18, 2014 5:38 PM in response to misteross
    Level 1 (0 points)
    Nov 18, 2014 5:38 PM in response to misteross

    I am experiencing this issue as well, all the way from Lion to Yosemite.

  • by F-Kruger,

    F-Kruger F-Kruger Dec 11, 2014 5:29 AM in response to misteross
    Level 1 (0 points)
    Dec 11, 2014 5:29 AM in response to misteross

    Same here, mbp mid 2010 keeps shutting down. This only started a couple of months ago. Had no issues until about end of OCT 2014...

    I clean installed Yosemite about 2 weeks ago to try to resolve the issue. Did not help, still keeps doing it...

  • by Esquared,

    Esquared Esquared Dec 11, 2014 5:35 AM in response to F-Kruger
    Level 6 (8,405 points)
    Mac OS X
    Dec 11, 2014 5:35 AM in response to F-Kruger

    This is not a software issue. The graphics processor of your MBP is failing. No amount of reinstalling different versions of Mac OS X will cure it.

  • by F-Kruger,

    F-Kruger F-Kruger Dec 11, 2014 5:54 AM in response to Esquared
    Level 1 (0 points)
    Dec 11, 2014 5:54 AM in response to Esquared

    This is the error report I get. Please tell me if this has to do with the graphics card. Many thanks

     

    Anonymous UUID: CAC01AAD-4D48-D09D-EDA5-C27E0DA7552B

     

    Thu Dec 11 10:41:34 2014

     

    *** Panic Report ***

    panic(cpu 0 caller 0xffffff7f89771f63): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8122404000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Apple MuxControl/kext/GPUPanic.cpp:127

    Backtrace (CPU 0), Frame : Return Address

    0xffffff81118d3680 : 0xffffff8006b3a811

    0xffffff81118d3700 : 0xffffff7f89771f63

    0xffffff81118d37e0 : 0xffffff7f87788b9f

    0xffffff81118d38a0 : 0xffffff7f8785218e

    0xffffff81118d38e0 : 0xffffff7f878521fe

    0xffffff81118d3950 : 0xffffff7f87ad1056

    0xffffff81118d3a80 : 0xffffff7f8787582d

    0xffffff81118d3aa0 : 0xffffff7f8778f5f1

    0xffffff81118d3b50 : 0xffffff7f8778d0fc

    0xffffff81118d3d50 : 0xffffff7f8778e19c

    0xffffff81118d3e30 : 0xffffff7f8773af5e

    0xffffff81118d3e90 : 0xffffff7f89742df6

    0xffffff81118d3ee0 : 0xffffff7f89741ab0

    0xffffff81118d3f00 : 0xffffff8006b6be13

    0xffffff81118d3fb0 : 0xffffff8006c192c7

          Kernel Extensions in backtrace:

    com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@ 0xffffff7f89763000->0xffffff7f89776fff

    dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88 A6A]@0xffffff7f8975b000

    dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f8766f000

    dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f872e2000

    dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f876e1000

    dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B 02]@0xffffff7f8975e000

    com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28 EE2B]@0xffffff7f87738000->0xffffff7f879a1fff

    dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f872e2000

    dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f87728000

    dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f876e1000

    com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4C DA355]@0xffffff7f879ac000->0xffffff7f87c55fff

    dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f87738000

    dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f872e2000

    com.apple.driver.AGPM(100.14.37)[1A6EDBFD-5D0A-3734-8D20-CDBD58DA6B63]@0xffffff 7f89740000->0xffffff7f89752fff

    dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f872e2000

                dependency: com.apple.driver.IOPlatformPluginFamily(5.8.0d49)[55A20B1B-EC55-33F7-ADD5-549F8 C738A86]@0xffffff7f88110000

    dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f87728000

                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f876e1000

    dependency: com.apple.AppleGraphicsDeviceControl(3.7.21)[4700601D-3FEB-3B86-B2BA-8D71AF84D1 C4]@0xffffff7f8973a000

     

    BSD process name corresponding to current thread: kernel_task

     

    Mac OS version:

    14B25

     

    Kernel version:

    Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64

    Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61

    Kernel slide: 0x0000000006800000

    Kernel text base: 0xffffff8006a00000

    __HIB  text base: 0xffffff8006900000

    System model name: MacBookPro6,2 (Mac-F22586C8)

     

    System uptime in nanoseconds: 49928236377538

    last loaded kext at 40731168610012: com.apple.driver.AppleBluetoothMultitouch  85.3 (addr 0xffffff7f89958000, size 57344)

    last unloaded kext at 38679776256426: com.apple.driver.AppleUSBAudio    295.22 (addr 0xffffff7f89934000, size 311296)

    loaded kexts:

    1. com.rim.driver.BlackBerryVirtualPrivateNetwork 1.0.18
    2. com.rim.driver.BlackBerryUSBDriverInt     2.2.14
    3. com.apple.driver.AppleBluetoothMultitouch         85.3
    4. com.apple.filesystems.afpfs  11.0
    5. com.apple.nke.asp-tcp          8.0.0
    6. com.apple.filesystems.smbfs            3.0.0
    7. com.apple.driver.AppleHWSensor   1.9.5d0
    8. com.apple.driver.AGPM        100.14.37
    9. com.apple.filesystems.autofs            3.0
    10. com.apple.iokit.IOBluetoothSerialManager            4.3.1f2
    11. com.apple.driver.AppleOSXWatchdog        1
    12. com.apple.driver.AppleMikeyHIDDriver     124
    13. com.apple.driver.AppleMikeyDriver           267.0
    14. com.apple.driver.AppleUpstreamUserClient          3.6.1
    15. com.apple.GeForceTesla       10.0.0
    16. com.apple.driver.AppleHDA 267.0
    17. com.apple.driver.AudioAUUC           1.70
    18. com.apple.driver.AppleIntelHDGraphics    10.0.0
    19. com.apple.driver.AppleSMCLMU     2.0.4d1
    20. com.apple.driver.AppleMuxControl            3.7.21
    21. com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    22. com.apple.driver.AppleIntelHDGraphicsFB            10.0.0
    23. com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport           4.3.1f2
    24. com.apple.driver.AppleSMCPDRC   1.0.0
    25. com.apple.driver.AppleMCCSControl          1.2.10
    26. com.apple.iokit.IOUserEthernet       1.0.1
    27. com.apple.Dont_Steal_Mac_OS_X      7.0.0
    28. com.apple.driver.AppleHWAccess   1
    29. com.apple.driver.AppleHV    1
    30. com.apple.driver.AppleLPC  1.7.3
    31. com.apple.driver.SMCMotionSensor           3.0.4d1
    32. com.apple.driver.AppleUSBTCButtons        240.2
    33. com.apple.driver.AppleUSBCardReader     3.5.0
    34. com.apple.driver.AppleIRController            327.5
    35. com.apple.driver.AppleUSBTCKeyboard    240.2
    36. com.apple.iokit.SCSITaskUserClient            3.7.0
    37. com.apple.AppleFSCompression.AppleFSCompressionTypeDataless      1.0.0d1
    38. com.apple.AppleFSCompression.AppleFSCompressionTypeZlib  1.0.0d1
    39. com.apple.BootCache            35
    40. com.apple.driver.XsanFilter 404
    41. com.apple.iokit.IOAHCIBlockStorage           2.6.5
    42. com.apple.driver.AirPort.Brcm4331           800.20.24
    43. com.apple.driver.AppleUSBHub      705.4.1
    44. com.apple.driver.AppleFWOHCI      5.5.2
    45. com.apple.iokit.AppleBCM5701Ethernet   10.1.2b3
    46. com.apple.driver.AppleAHCIPort     3.0.7
    47. com.apple.driver.AppleUSBEHCI     705.4.14
    48. com.apple.driver.AppleSmartBatteryManager      161.0.0
    49. com.apple.driver.AppleRTC  2.0
    50. com.apple.driver.AppleHPET           1.8
    51. com.apple.driver.AppleACPIButtons           3.1
    52. com.apple.driver.AppleSMBIOS       2.1
    53. com.apple.driver.AppleACPIEC        3.1
    54. com.apple.driver.AppleAPIC            1.7
    55. com.apple.driver.AppleIntelCPUPowerManagementClient          218.0.0
    56. com.apple.nke.applicationfirewall   161
    57. com.apple.security.quarantine        3
    58. com.apple.security.TMSafetyNet     8
    59. com.apple.driver.AppleIntelCPUPowerManagement        218.0.0
    60. com.apple.driver.IOBluetoothHIDDriver    4.3.1f2
    61. com.apple.driver.AppleMultitouchDriver   260.30
    62. com.apple.security.SecureRemotePassword          1.0
    63. com.apple.AppleGraphicsDeviceControl     3.7.21
    64. com.apple.kext.triggers         1.0
    65. com.apple.iokit.IOSerialFamily         11
    66. com.apple.nvidia.classic.NVDANV50HalTesla         10.0.0
    67. com.apple.nvidia.classic.NVDAResmanTesla           10.0.0
    68. com.apple.driver.DspFuncLib          267.0
    69. com.apple.kext.OSvKernDSPLib      1.15
    70. com.apple.iokit.IOFireWireIP           2.2.6
    71. com.apple.driver.AppleGraphicsControl     3.7.21
    72. com.apple.driver.IOPlatformPluginLegacy 1.0.0
    73. com.apple.driver.AppleSMBusPCI   1.0.12d1
    74. com.apple.driver.AppleHDAController        267.0
    75. com.apple.iokit.IOHDAFamily           267.0
    76. com.apple.iokit.IOBluetoothHostControllerUSBTransport            4.3.1f2
    77. com.apple.iokit.IOUSBUserClient     705.4.0
    78. com.apple.driver.AppleBacklightExpert     1.1.0
    79. com.apple.iokit.IONDRVSupport      2.4.1
    80. com.apple.driver.AppleSMBusController    1.0.13d1
    81. com.apple.iokit.IOSurface     97
    82. com.apple.iokit.IOGraphicsFamily    2.4.1
    83. com.apple.iokit.IOBluetoothFamily  4.3.1f2
    84. com.apple.driver.IOPlatformPluginFamily 5.8.0d49
    85. com.apple.driver.AppleSMC 3.1.9
    86. com.apple.iokit.IOAudioFamily         200.6
    87. com.apple.vecLib.kext           1.2.0
    88. com.apple.driver.AppleUSBMultitouch       245.2
    89. com.apple.iokit.IOUSBHIDDriver     705.4.0
    90. com.apple.driver.AppleUSBMergeNub       705.4.0
    91. com.apple.iokit.IOSCSIMultimediaCommandsDevice        3.7.0
    92. com.apple.iokit.IOBDStorageFamily 1.7
    93. com.apple.iokit.IODVDStorageFamily          1.7.1
    94. com.apple.iokit.IOCDStorageFamily 1.7.1
    95. com.apple.driver.CoreStorage          471
    96. com.apple.iokit.IOAHCISerialATAPI 2.6.1
    97. com.apple.iokit.IOFireWireFamily    4.5.6
    98. com.apple.iokit.IO80211Family       700.52
    99. com.apple.iokit.IOEthernetAVBController  1.0.3b3
    100. com.apple.driver.mDNSOffloadUserClient 1.0.1b8
    101. com.apple.iokit.IONetworkingFamily           3.2
    102. com.apple.iokit.IOAHCIFamily          2.7.0
    103. com.apple.driver.AppleEFINVRAM  2.0
    104. com.apple.driver.AppleEFIRuntime            2.0
    105. com.apple.iokit.IOHIDFamily            2.0.0
    106. com.apple.iokit.IOSMBusFamily       1.1
    107. com.apple.security.sandbox 300.0
    108. com.apple.kext.AppleMatch 1.0.0d1
    109. com.apple.driver.AppleKeyStore     2
    110. com.apple.driver.AppleMobileFileIntegrity            1.0.5
    111. com.apple.driver.AppleCredentialManager           1.0
    112. com.apple.driver.DiskImages           389.1
    113. com.apple.iokit.IOReportFamily       31
    114. com.apple.driver.AppleFDEKeyStore          28.30
    115. com.apple.iokit.IOUSBMassStorageClass     3.7.0
    116. com.apple.driver.AppleUSBComposite        705.4.9
    117. com.apple.iokit.IOSCSIBlockCommandsDevice       3.7.0
    118. com.apple.iokit.IOStorageFamily      2.0
    119. com.apple.iokit.IOSCSIArchitectureModelFamily   3.7.0
    120. com.apple.iokit.IOUSBFamily            705.4.14
    121. com.apple.driver.AppleACPIPlatform         3.1
    122. com.apple.iokit.IOPCIFamily 2.9
    123. com.apple.iokit.IOACPIFamily          1.4
    124. com.apple.kec.corecrypto     1.0
    125. com.apple.kec.Libm   1
    126. com.apple.kec.pthread          1

    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17

    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x85F7, 0x483634353155373946373036364700000000

    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x85F7, 0x483634353155373946373036364700000000

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)

    Bluetooth: Version 4.3.1f2 15015, 3 services, 19 devices, 1 incoming serial ports

    Network Service: AirPort, AirPort, en1

    Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB

    Serial ATA Device: MATSHITADVD-R   UJ-898

    USB Device: Hub

    USB Device: BRCM2070 Hub

    USB Device: Bluetooth USB Host Controller

    USB Device: Apple Internal Keyboard / Trackpad

    USB Device: Internal Memory Card Reader

    USB Device: Hub

    USB Device: IR Receiver

    USB Device: Built-in iSight

    Thunderbolt Bus:

  • by b df fbgbgbrsfv,

    b df fbgbgbrsfv b df fbgbgbrsfv Dec 17, 2014 2:20 PM in response to misteross
    Level 1 (0 points)
    Dec 17, 2014 2:20 PM in response to misteross

    This is totally unacceptable. I have the same issue. It started to do this recently and of course is outside of the eligibility period. I took it to the genius bar and it failed their test but they simply said pay $700 odd Australian dollars to have it fixed or buy a new one. I used to be an advocate for apple but this has really put me off the company. All that needed to happen was to make a justified exception to the recall programme based on my Mac not exhibiting symptoms until mavericks/ after recall programme. Very disappointed. My negative feelings generated from this bad customer service will be worth well over $700 to apple.

  • by RussiaRussia023,

    RussiaRussia023 RussiaRussia023 Dec 27, 2014 5:47 AM in response to misteross
    Level 1 (0 points)
    Dec 27, 2014 5:47 AM in response to misteross

    This!

     

    I was refused service two months ago.

     

    Reasons being my macbook was older than 3 years (way to treat early adapters who buy top of the line computers from you) and because I am not the original buyer, how does that even matter? The issue only became apparent after I installed Yosemite, upgrading from Snow Leopard.

     

    And the sad thing is there was a software fix that solved the issue for many people, it was removed after Lion. Almost seems as if Apple did this on purpose so that people would be forced to pay for a repair. The most expensive repair you can buy that is, what a coincidence. -_-'

     

    Bad Apple!!

     

    MacBook Pro (15-inch, medio 2010), OS X Yosemite (10.10.1) 2,66 GHz Intel Core i7

  • by imseeker,

    imseeker imseeker Jan 11, 2015 1:54 PM in response to misteross
    Level 1 (0 points)
    Jan 11, 2015 1:54 PM in response to misteross

    I started experiencing this problem in the last couple of months on my Macbook Pro 6.2

     

    Appears the computer knew that Apple was ending this "fixit program" - now I'm out of luck, it appears.

  • by Alphaking,

    Alphaking Alphaking Feb 4, 2015 9:48 AM in response to misteross
    Level 1 (0 points)
    Feb 4, 2015 9:48 AM in response to misteross

    Doesn't go away. Tried all the os versions clean installs all the way back to Lion.

     

    The problem started with Mavericks (naturally after the 3 years lapsed) and became frequent with upgrade to Yosemite. Since then I've tried going back to 10.6 with a clean install but the problem now surprisingly exists in the ancient version too.

  • by terydeb,

    terydeb terydeb Oct 13, 2015 4:14 PM in response to misteross
    Level 1 (4 points)
    Mac OS X
    Oct 13, 2015 4:14 PM in response to misteross

    Is the symptom of this either a double reboot or a complete system freeze? I've had both happen since I installed Yosemite, though I did not have either problem before. And my error log looks like the one above.