HT203977: How to back up your iPhone, iPad, and iPod touch

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isaac1944

Q: Problems in backing up to iCloud/iTune

Hi

I use to have an iPhone 5 (ios 7x) which was backed up easily to iTune/iCloud. Now I have an iPhone 6. I managed to restore all the data from iTune to my new iPhone 6 only once. Now I can't back up (or restore again) from iTune or from iCloud. I keep seeing a window read "iTunes could not back up the iPhone because an error occurred". I tried everything, including delete iTune and iCloud downloading the last version of each but I still can't back up.

I need your help please. Would you please help me to solve this problem?

Thanks very much

Isaac1944

iPhone 6, iOS 8.1.2

Posted on Dec 13, 2014 5:48 AM

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