Q: Restoring ringtones purchased from iTunes
If any of you is planing to buy ringtones from the iTunes stor you need to know that:
1) They don't get backed up in iCloud or even in a local iTunes backup.
2) If you restore your phone for any reason or move to a new phone you will loose them.
3) The only way to obtain them again is to purchase them again.
I know, this sounds ridiculous, but this is exactly what the Apple Care person told me today, with no remorse at all. Either he is wrong or Apple is wrong.
There are varions good reason why you want to restore your phone. For example you are buying a new iPhone 5S from Apple and then you want to back up and restore. Another is to unlock your phone - to received the unlock phone you need to restore (and hence loose your ringtones). Or may be just an accident in your phone, but you ourchased AppleCare and you get a new one - but hey, your ringtones are lost.
Yes, you are giving Apple even more money to buy a new phone and pay for AppleCare and iTunes match, but they can not restore some cheap ringtines to you or credit your account for your loss. What a ripoff. So I suggest you not to buy ringtones from iTunes. There are few posts elseqhere to teach you how you can make your own ringtones. At least these ar ebacked up in iTunes macth as songs and you can convert them again to ringtones.
Let me know if I am wrong, otherwise be warned.
iPhone 5s, iOS 7, iTunes store
Posted on Sep 26, 2013 11:24 AM
Where are getting the term 'full backup' from ? A backup doesn't contain any downloaded content from the store (nor your own synced music, photos, videos), they should already be in your computer's iTunes library (if not then you can copy them over downloads from your device via File > Devices > Transfer Purchases) - restoring an iTunes backup then picks up the relevant downloads from your iTunes library (it's a waste of space to duplicate them in the actual backup), what is contained in the iTunes backup is listed on this page : http://support.apple.com/kb/HT4946
Had you copied your purchases from your phone to your computer's iTunes library ?
Ringtones (and audiobooks) have, as far as I know, always been a one-time only download from the store - what else you can redownload depends upon what country that you are in, and whether they remain in your country's store (you are only guaranteed one download of each item from the store).
Posted on Jan 9, 2014 6:51 AM
