HT202860: Change or reset the password of an OS X user account

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deborahhk27

Q: Forgot administrator password and unable to download applications. I have my Apple ID but it won't work.

I forgot my administrator password and I am unable to download applications now. In particular I am trying to download Adobe Reader at the moment but my Apple ID is not enough, it is requesting another password. Anybody can help? Thank you

MacBook Air, OS X Yosemite (10.10.1)

Posted on Dec 13, 2014 7:10 PM

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Q: Forgot administrator password and unable to download applications. I have my Apple ID but it won't work.

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