Q: my ipad is frozen !! on the screen it has itunes symbol and usb cord under it cant get it to espond

Hey lyndafrompalatka,

Thanks for the question. It sounds like your iPad is in recovery mode. If you cannot exit recovery mode by restarting or resetting your device, you’ll have to restore the device with iTunes. For more information on recovery mode, see the following resource:

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

http://support.apple.com/en-us/HT201263

Thanks,

Matt M.