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All replies
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Helpful answers
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Aug 3, 2014 9:21 AM in response to KE8281by Cinzz,As stated before, the FIX is to call APPLE SUPPORT and have them remove your number from the imessaging server.
That will fix it 100%.
Im also switching from my iphone 4s to a Galaxy note 3 this friday. Excited for the change because iphones are SOOO boring after having it for 2 years.
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Nov 26, 2014 11:06 PM in response to andrenat39by modoguru,Try to turn off imessage here: https://selfsolve.apple.com/deregister-imessage/
Or contact Apple and ask them to turn it off here: https://getsupport.apple.com/ServiceOptionAction.action
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Nov 26, 2014 11:08 PM in response to victor319by modoguru,Try the deactive iMessage instructions here: https://selfsolve.apple.com/deregister-imessage/
Or contact Apple here: https://getsupport.apple.com/ServiceOptionAction.action
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Nov 29, 2014 10:00 AM in response to FelipeVby JazzyGirl52,Even without iMessage it screwed up. I purposely did not choose iMessage as I heard it was incompatible, and still the group SMS messages were not delivered properly to the android (HTC) user
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Nov 29, 2014 10:18 AM in response to KC7GNMby JazzyGirl52,I have tried all the message setting options. It screws up when ever an android phone in in the group.
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Nov 29, 2014 10:41 AM in response to JazzyGirl52by Chris CA,JazzyGirl52 wrote:
I have tried all the message setting options. It screws up when ever an android phone in in the group.
start a a new conversation as noted in the link above about deactivating iMessage.
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Dec 11, 2014 3:06 PM in response to Chris CAby Lydeckr,I first called Apple about this issue back in February when I thought it was just one iPhone user, but called again today after realizing that more group conversations were leaving my android phone out. My iMessage has been deactivated since my first support call in February, and I've run the self-deactivation webpage several times and it says iMessage is not activated with this phone number.
I've had my friends with iPhones who group message delete my phone number and the thread, and resend a group message - the first goes through as text MMS, but somehow the iPhones start talking to each other and switch to iMessage and I stop receiving messages.
Apple support this morning had me remove my number from the support profile and then have iPhone users delete threads and contact info and re-add me, but the problem persisted. Apple this afternoon at a call back told me to call my carrier to see if it was a configuration issue, which I don't see it being the case. T-Mobile said it's a group iMessage problem, where they will always switch to iMessage if an iPhone user responds. So they suggested telling my iPhone friends to turn off iMessage... which would just of course prevent them from getting group iMessages.
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Dec 11, 2014 7:52 PM in response to Lydeckrby JazzyGirl52,I've been dealing with this with a group of friends. 3 of us are iphone, 1 is android. we have tried all of this. i went to apple store. there should be NO problem they say. We still have the problem of messages not getting delivered or responses getting delayed or posted to just one of us. This really seems like it's all APPLE trying to NOT be compatible. Even after downloading the 4th or 5th bug fix from IOS 8 it still happens. APPLE what are you doing?
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Dec 11, 2014 7:53 PM in response to fromsouthby JazzyGirl52,This is not the solution. I've done that. I went to the store and spoke with the Genius. I've deleted everyone and readded everyones contact info. We have tried an android to apple fix that didnt work, and vice versa. This is clearly an APPLE incompatibility issue that they do not want to fix.
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Dec 12, 2014 4:22 AM in response to JazzyGirl52by fromsouth,JazzyGirl52 wrote:
This is not the solution. I've done that. I went to the store and spoke with the Genius. I've deleted everyone and readded everyones contact info. We have tried an android to apple fix that didnt work, and vice versa. This is clearly an APPLE incompatibility issue that they do not want to fix.
OK. People buy apple products and enjoy apple's proprietary imessage system. Then they leave apple and do not enjoy service that is not available to
them anymore. They just do not have it ANYMORE. People can adapt - or complain. Hence that thread. Adapt or come back here and complain. Every
advice to adapt was provided here. There is nothing to add.
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Dec 13, 2014 11:00 AM in response to fromsouthby Lydeckr,People buy apple products and expect to enjoy standard messaging systems too, where their messages get to their intended target. The problem is not enjoying service that SHOULD be available. We don't want iMessage back, we want non-proprietary MMS back.
Receiving group messages is something that should be available, and something that works on all iPhones prior to iMessage, all Android phones, all Windows phones, and all RIM phones. When you cannot adapt, as you are not the iPhone user and the problem is with iMessage programming, all there is left is to bring light to the issue.
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Dec 13, 2014 4:20 PM in response to Lydeckrby fromsouth,Lydeckr wrote:
People buy apple products and expect to enjoy standard messaging systems too, where their messages get to their intended target. The problem is not enjoying service that SHOULD be available. We don't want iMessage back, we want non-proprietary MMS back.
Receiving group messages is something that should be available, and something that works on all iPhones prior to iMessage, all Android phones, all Windows phones, and all RIM phones. When you cannot adapt, as you are not the iPhone user and the problem is with iMessage programming, all there is left is to bring light to the issue.
What "people expect" comes from not knowing. "Bringing light" is complaining. You more then welcome to continue to "bring light".
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Dec 14, 2014 1:18 PM in response to fromsouthby Lydeckr,Since Apple never advertised and never says that iPhone users should expect to no longer be able to text people without iPhones, I don't think what "people expect" comes from not knowing. This isn't about knowing or not, this is about a bug.
Bringing light to a bug, complaining about a bug, is how bugs get fixed. Whether it's previous iMessage bugs, lockscreen bypasses, killing wifi... those come to light because users bring light to them by complaining to Apple, and Apple issues a bug fix.
Of course we are more than welcome to bring light to more bugs that Apple makes.
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Dec 14, 2014 1:30 PM in response to Lydeckrby TJBUSMC1973,Lydeckr wrote:
Since Apple never advertised and never says that iPhone users should expect to no longer be able to text people without iPhones, I don't think what "people expect" comes from not knowing. This isn't about knowing or not, this is about a bug.
Bringing light to a bug, complaining about a bug, is how bugs get fixed. Whether it's previous iMessage bugs, lockscreen bypasses, killing wifi... those come to light because users bring light to them by complaining to Apple, and Apple issues a bug fix.
Of course we are more than welcome to bring light to more bugs that Apple makes.
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It's not a bug. Not everyone ports their number from an iPhone to a non-iPhone permanently. Many people do so when they need to send in their iPhone for service and are using an older device. I once ported my number for a week from my iPhone to an old flip-phone.
And Apple never advertises it? Check again:
[What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support]
Go to Settings > General > Reset, then tap Erase All Content and Settings.
- This will completely erase your device, including any credit or debit cards you added for Apple Pay and any photos, contacts, music, or apps. It will also turn off iCloud, iMessage, FaceTime, Game Center, and other services.
[https://selfsolve.apple.com/deregister-imessage]
[http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf]
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Dec 14, 2014 1:32 PM in response to JazzyGirl52by TJBUSMC1973,JazzyGirl52 wrote:
This is not the solution. I've done that. I went to the store and spoke with the Genius. I've deleted everyone and readded everyones contact info. We have tried an android to apple fix that didnt work, and vice versa. This is clearly an APPLE incompatibility issue that they do not want to fix.
Bull. Apple has even set up a website to let you fix it on your own: [https://selfsolve.apple.com/deregister-imessage]
This assumes you failed to follow the instructions that Apple has on their website on what to do before you sell or give away your iPhone. Anyone that follows those steps has virtually no chance of having this issue.