Zocca

Q: Sending text messages from Macbook & IPad

Until a few days ago, I could send text messages from both my IPad and Macbook Pro, now I can't. Have version 8.1.2 on the IPhone 5C. Any idea how to fix this? Prefer typing on the larger keyboards. All software settings are up to date.

 

Thank you.

MacBook Pro, Photographs

Posted on Dec 13, 2014 10:05 AM

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Q: Sending text messages from Macbook & IPad

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  • by sterling r,Helpful

    sterling r sterling r Dec 15, 2014 7:06 AM in response to Zocca
    Community Specialists
    Dec 15, 2014 7:06 AM in response to Zocca

    Hello Zocca,

     

    If you are still unable to send texts through your phone from your other devices, I would recommend all of the troubleshooting and verification information in the following article to help you get that resolved:

     

    Get help using Continuity with iOS 8 and OS X Yosemite

    Check your settings

    Check the following settings on your iPhone, iPad, or iPod touch:

    • Go to Settings > Wi-Fi and turn on Wi-Fi if necessary.
    • Make sure your iOS devices are connected to the same Wi-Fi network by going to Settings > Wi-Fi and comparing the name of the network each is on.
    • Go to Settings > Bluetooth and turn on Bluetooth if necessary.
    • Go to Settings > General > Handoff & Suggested Apps and make sure Handoff is on.
    • Go to Settings > Phone. If you see Wi-Fi Calling, turn it off.

    Check the following settings on your Mac:

     

    • Go to the Wi-Fi icon at the top of your screen and turn on Wi-Fi if necessary.
    • Make sure your Mac and iOS devices are connected to the same Wi-Fi network. Go to Settings > Wi-Fi on your iOS device and compare the name of the network with the Wi-Fi network on your Mac.
    • Go to the Bluetooth icon at the top of your screen and turn on Bluetooth if necessary.
    • In System Preferences > General, select “Allow Handoff between this Mac and your iCloud devices.” If you don't see this setting, your Mac may not support Handoff.
    • Open the FaceTime app, go to FaceTime > Preferences and turn on “iPhone Cellular Calls.”
    • Go to System Preferences, and sign out and then sign in again to your iCloud account.

     

    Thank you for using Apple Support Communities.

    All the best,

    Sterling

  • by Zocca,

    Zocca Zocca Dec 15, 2014 12:14 PM in response to sterling r
    Level 1 (5 points)
    iTunes
    Dec 15, 2014 12:14 PM in response to sterling r

    Thank you for this. The resolutions aren't difficult, it's just knowing where to start at times! Now resolved

  • by sterling r,

    sterling r sterling r Dec 15, 2014 2:16 PM in response to Zocca
    Community Specialists
    Dec 15, 2014 2:16 PM in response to Zocca

    No problem at all, I'm glad to know your iMessages are working properly again!