Pat518

Q: iPhone to Android iMessage bug fix

I was having the problem when i switched from my iPhone to my Galaxy s4 where people using iPhones would try to text me and it wouldn't get to me because it would be sent in iMessage. Well i asked one of my friends who knows a lot about Apple products and he seems to have found a fix. What worked for me is to open iTunes, then go to account. Once there find the the section "iTunes in the cloud" and the option in there "Manage my devices". You have to go in there and remove your iPhone from the iCloud and that should work, or at least it did for me.

Posted on Jun 3, 2013 9:01 PM

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Q: iPhone to Android iMessage bug fix

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  • by Lydeckr,

    Lydeckr Lydeckr Dec 14, 2014 2:16 PM in response to TJBUSMC1973
    Level 1 (0 points)
    Dec 14, 2014 2:16 PM in response to TJBUSMC1973

    It is a bug.  Sending a group message to people and not having it go through to several of the recipients is a bug.  This isn't about temporary or permanently porting your number, when you have an android phone and iMessage is turned off on your phone number, you should be able to get messages from iPhone users.

     

    And yes, Apple never advertised that if you get an iPhone, you won't be able to send group MMS to android users.  You seem to misunderstand the issue people are talking about. I have reset my phone, I have deregistered iMessage, and after several support calls with Apple there are still group MMS I cannot recieve when iPhones default them to sending iMessage.


    I followed Apple's instructions for what to do before I switched away from iPhone, I have used their deregister website but it doesn't work (as my number is not registered), and i still cannot receive group MMS.

  • by TJBUSMC1973,

    TJBUSMC1973 TJBUSMC1973 Dec 14, 2014 2:23 PM in response to Lydeckr
    Level 5 (7,636 points)
    Dec 14, 2014 2:23 PM in response to Lydeckr

    Group MMS with non-iPhone users is a carrier function, not an Apple function.  And as far as a deregistered number on a non-iPhone not getting messages from an iPhone, that's a sending issue, not a receiving issue.  If your phone number has been deregistered from being an iMessage/FaceTime number, and an iPhone user still sees it as an iMessage when they are sending, then their iPhone is not checking the iMessage/FaceTime server to check to see if your number is or is not an iMessage number.  Updating to the newest available iOS on their devices resolves that issue.

  • by Lydeckr,

    Lydeckr Lydeckr Dec 14, 2014 3:11 PM in response to TJBUSMC1973
    Level 1 (0 points)
    Dec 14, 2014 3:11 PM in response to TJBUSMC1973

    My friends are on the newest available iOS, my phone is not registered with iMessage, and group messages between a few iPhones and me will resort to sending to iMessage.  When those messages turn blue instead of green, I do not receive any of the group messages.

     

    It is a sending issue from Apple iPhone, and a bug fix that needs to be done.

  • by TJBUSMC1973,

    TJBUSMC1973 TJBUSMC1973 Dec 14, 2014 3:22 PM in response to Lydeckr
    Level 5 (7,636 points)
    Dec 14, 2014 3:22 PM in response to Lydeckr

    That's still a carrier issue.  Group MMS is a carrier function.

    [Send a group message with your iPhone, iPad, or iPod touch - Apple Support]

    If the carrier group message function fails to recognize a non-iMessage device in the group, even for one instance of a message being sent, then the message can end up being sent as an iMessage.  That's a carrier side issue, not an Apple side issue.

  • by JazzyGirl52,

    JazzyGirl52 JazzyGirl52 Dec 14, 2014 4:01 PM in response to Pat518
    Level 1 (0 points)
    Dec 14, 2014 4:01 PM in response to Pat518

    We all have Verizon.  3 of us have iphones and one just switched last April to Android.  All seemed okay before the new  OS8 and Iphone 6 release.

    I doubt it's Verizon, I really believe it's Apple BUG. And I wish the **** they would fix it.

  • by TJBUSMC1973,

    TJBUSMC1973 TJBUSMC1973 Dec 14, 2014 4:02 PM in response to JazzyGirl52
    Level 5 (7,636 points)
    Dec 14, 2014 4:02 PM in response to JazzyGirl52

    JazzyGirl52 wrote:

     

    We all have Verizon.  3 of us have iphones and one just switched last April to Android.  All seemed okay before the new  OS8 and Iphone 6 release.

    I doubt it's Verizon, I really believe it's Apple BUG. And I wish the **** they would fix it.

     

    Then give Apple feedback at www.apple.com/feedback.

    Again, if it is a Group MMS, then MMS is a carrier function, not an Apple function.

  • by Joe Z in VA,

    Joe Z in VA Joe Z in VA Dec 14, 2014 4:09 PM in response to Pat518
    Level 2 (444 points)
    Dec 14, 2014 4:09 PM in response to Pat518
    • They need to Delete YOU From the MMS. As they saved YOU from the MMS, they will keep going on iMessage automatically.
    • Before they delete you, be sure they click on write a new message and make sure it's not blue. It has to be green and the contact they have for you isn't iphone but mobile.
  • by Lydeckr,

    Lydeckr Lydeckr Dec 14, 2014 9:46 PM in response to TJBUSMC1973
    Level 1 (0 points)
    Dec 14, 2014 9:46 PM in response to TJBUSMC1973

    When an iPhone sends a group iMessage instead of a group MMS, that is an iPhone issue, not a carrier issue.  iMessages do not use carrier designed pathways.


    I WANT the iPhones to send a group MMS, but they send a group iMessage.

     

    I have had friends delete me from the group message repeatedly, delete the group iMessage, and new conversations always resort to iMessage after a few messages.  It starts green, but automatically turns blue.

  • by tie1,

    tie1 Dec 14, 2014 9:57 PM in response to Pat518
    Level 1 (0 points)
    Dec 14, 2014 9:57 PM in response to Pat518

    You could just try using an app for mg your friend  message buddy

  • by tie1,

    tie1 Dec 14, 2014 10:19 PM in response to sberman
    Level 1 (0 points)
    Dec 14, 2014 10:19 PM in response to sberman

    Maybe if you get a new message app the problem go be a lot more easy

  • by TJBUSMC1973,

    TJBUSMC1973 TJBUSMC1973 Dec 15, 2014 5:11 AM in response to Lydeckr
    Level 5 (7,636 points)
    Dec 15, 2014 5:11 AM in response to Lydeckr

    Lydeckr wrote:

     

    When an iPhone sends a group iMessage instead of a group MMS, that is an iPhone issue, not a carrier issue.  iMessages do not use carrier designed pathways.


    I WANT the iPhones to send a group MMS, but they send a group iMessage.

     

    I have had friends delete me from the group message repeatedly, delete the group iMessage, and new conversations always resort to iMessage after a few messages.  It starts green, but automatically turns blue.

     

    This entire time, you've been talking about MMS Group messages.  Group iMessages are different.

  • by fromsouth,

    fromsouth fromsouth Dec 15, 2014 5:18 AM in response to Lydeckr
    Level 5 (4,826 points)
    iCloud
    Dec 15, 2014 5:18 AM in response to Lydeckr

    I use to have hotmail email. And then I decided to use gmail. Some people when they reply to me directly send it to gmail, but when they continue group conversation from before I do not get it. Bad Microsoft they have a bug. They arrested my emails. I am going to bring a light to that. "Light".

  • by Lydeckr,

    Lydeckr Lydeckr Dec 15, 2014 7:33 AM in response to TJBUSMC1973
    Level 1 (0 points)
    Dec 15, 2014 7:33 AM in response to TJBUSMC1973

    This entire time, I have been talking about group messaging going through as iMessages and not MMS.  I will repeat my first post for those of you who decided not to read it.

     

    I first called Apple about this issue back in February when I thought it was just one iPhone user, but called again today after realizing that more group conversations were leaving my android phone out.  My iMessage has been deactivated since my first support call in February, and I've run the self-deactivation webpage several times and it says iMessage is not activated with this phone number.

     

    I've had my friends with iPhones who group message delete my phone number and the thread, and resend a group message - the first goes through as text MMS, but somehow the iPhones start talking to each other and switch to iMessage and I stop receiving messages.

     

    Apple support this morning had me remove my number from the support profile and then have iPhone users delete threads and contact info and re-add me, but the problem persisted.  Apple this afternoon at a call back told me to call my carrier to see if it was a configuration issue, which I don't see it being the case.  T-Mobile said it's a group iMessage problem, where they will always switch to iMessage if an iPhone user responds.  So they suggested telling my iPhone friends to turn off iMessage... which would just of course prevent them from getting group iMessages.

  • by Lydeckr,

    Lydeckr Lydeckr Dec 15, 2014 7:37 AM in response to fromsouth
    Level 1 (0 points)
    Dec 15, 2014 7:37 AM in response to fromsouth

    That is entirely unrelated to this issue.  As I have posted, when people delete a group conversation, delete me from their contacts, re-add me and create a new group conversation - using my appropriate phone number which I can and do get SMS and MMS at, the iPhones switch over to iMessage.will

     

    Apple has a bug in which in new conversations will switch over to iMessage, and android users in the thread cannot receive the group messages.

  • by fromsouth,

    fromsouth fromsouth Dec 15, 2014 2:51 PM in response to Lydeckr
    Level 5 (4,826 points)
    iCloud
    Dec 15, 2014 2:51 PM in response to Lydeckr

    To your opinion it is unrelated, to mine it is a bug. As I have posted, when they continue to use reply to our mail conversations from before I moved on to gmail, stuff goes to hotmail. Microsoft is stealing my mail. I need to bring light to that "LIGHT". Microsoft is bad. New conversations also switch to old email in my friends computers when they start typing my name. Bad Microsoft. Microsoft should fix that bug and wipe my friends computers so they only remember new email.

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