the loc-man

Q: how do I sign out of iCloud on iPhone?

I've had to change my Apple ID email address. All sorted, iTunes/app stores etc. however I've just checked on my iPhone 5, under settings>iCloud and it still shows my old email address.

 

It's greyed out and I can't see how to log out and back in again with my new email like for example iTunes on my iPhone.

Can someone help please, and how is iCloud "workings" if its using the old address?

 

Thanks

Posted on Aug 21, 2013 12:40 PM

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Q: how do I sign out of iCloud on iPhone?

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  • by bling1818,

    bling1818 bling1818 Dec 4, 2014 11:48 AM in response to randers4
    Level 1 (0 points)
    Dec 4, 2014 11:48 AM in response to randers4

    I have this issue, I have Icloud on my Iphone and it will not allow me to delete the account unless I log in.   I know the username and password are correct because I have logged into my Ipad Icloud with this account just now and it works.  How do I remove the Icloud setting on the Iphone so I can get back into Icloud on my phone.

    It appears that I have locked the Icloud on my phone.

  • by gail from maine,

    gail from maine gail from maine Dec 4, 2014 2:24 PM in response to bling1818
    Level 7 (26,354 points)
    iCloud
    Dec 4, 2014 2:24 PM in response to bling1818

    Sorry, not sure what you mean? When you go to Settings>iCloud, is the ID that is showing your ID? And when you say that it wants you to "log in" are you referring to when you go to the bottom of the screen and click on Sign out/Delete, that it is asking for your iCloud password?

     

    What I'm not understanding is if the ID showing is your iCloud ID, why are you needing to sign out?

     

    Cheers,

     

    GB

  • by maddie62,

    maddie62 maddie62 Dec 16, 2014 7:19 PM in response to gail from maine
    Level 1 (0 points)
    Dec 16, 2014 7:19 PM in response to gail from maine

    Hi gail from main!

    I had a hotmail account which is now defunct, because of this Apple doesnt allow me to change the email even temporarily, please help me, thanks : )

  • by gail from maine,

    gail from maine gail from maine Dec 16, 2014 7:47 PM in response to maddie62
    Level 7 (26,354 points)
    iCloud
    Dec 16, 2014 7:47 PM in response to maddie62

    Hi maddie,

     

    I presume you are attempting to follow the instructions on page 2 of this thread? And that is because your iCloud account is still signed onto that hotmail version of your Apple ID, and it also has Find My iPhone signed on?

     

    If the answers to the questions above are all yes, what happens when you attempt to change your existing Apple ID back to the hotmail ID without verifying it? Are you getting some sort of error? If so, what is it?

     

    Cheers,

     

    GB

  • by maddie62,

    maddie62 maddie62 Dec 16, 2014 8:33 PM in response to gail from maine
    Level 1 (0 points)
    Dec 16, 2014 8:33 PM in response to gail from maine

    Cheers GB!

    Red ink message:

    This email address is not available to use as an Apple ID.

    Then a window pops saying, Apple id must;

    be a valid email address,

    be available, &

    not use a domain owned by Apple...

    It won't let me save it, switch it, even temporarily.

    THANKS,

    : D

  • by gail from maine,

    gail from maine gail from maine Dec 16, 2014 10:26 PM in response to maddie62
    Level 7 (26,354 points)
    iCloud
    Dec 16, 2014 10:26 PM in response to maddie62

    Well I'm not sure I'm understanding what is going on. I just logged onto one of my Apple IDs and edited my Apple ID email to gail@totallyfake.com, and although the little box saying the "Mus be a Valid email address" came up, as soon as I put @totallyfake.com, it turned green and allowed me to change my Apple ID to that email (even though it clearly is not valid).

     

    Are you certain you are not clicking on the Verify button?

     

    Cheers,

     

    GB

  • by Robert Buckles,

    Robert Buckles Robert Buckles Dec 27, 2014 5:44 PM in response to randers4
    Level 1 (25 points)
    Dec 27, 2014 5:44 PM in response to randers4

    This worked!  "Account Name" = AppleID.

  • by Yunmimihuami,

    Yunmimihuami Yunmimihuami Feb 13, 2015 2:04 AM in response to randers4
    Level 1 (0 points)
    Feb 13, 2015 2:04 AM in response to randers4

    Well, up to that point it helped. But then when i tried to edit my primary email address back to the one I wanted it says it is unavailable because it is already in use. Any suggestions???

  • by z00my,

    z00my z00my Jan 2, 2016 11:28 AM in response to randers4
    Level 1 (4 points)
    iTunes
    Jan 2, 2016 11:28 AM in response to randers4

    This solution no longer works.  I called in to Apple Support, and had to request TIER TWO support before i was able to get around this problem.  Apple has changed the way they address this problem. The work-around that USED TO WORK but NO LONGER WORKS is to temporarily change the apple ID (on a computer) to the old one.  If you try that now, you will be told that a verification code will be sent to the OLD ADDRESS.  This is not a solution that worked for me, because in my case the old address was no longer in use.

     

    The solution, as of Jan 2 2016 is this:

    1. On your device (iPhone, iPad), go to settings, iCloud

    2. On the next screen, tap your account near the top.  You will be asked for your Apple ID passworrd

    3. Enter your CURRENT PASSWORD that you use with your CURRENT APPLE ID (don't worry that the password doesn't match the password as it used to be with your old apple ID.  It should accept your current password

    4. Once in, you can delete the account, and enter your new Apple ID and password.

     

    Note: if you are concerned about losing any information associated with the old Apple ID, then do a backup to your computer first.

  • by gail from maine,

    gail from maine gail from maine Jan 3, 2016 8:25 AM in response to z00my
    Level 7 (26,354 points)
    iCloud
    Jan 3, 2016 8:25 AM in response to z00my

    Thank you for posting the updated solution! Much easier (this, of course will only work if the old ID that is signed on is an ID that was used on for that same Apple account. If it is a totally separate Apple ID, then the ID itself needs to have its password changed.

     

    Appreciate the update!

     

    GB

  • by sagerock1,

    sagerock1 sagerock1 Apr 30, 2016 10:25 PM in response to randers4
    Level 1 (4 points)
    Apr 30, 2016 10:25 PM in response to randers4

    Hi, I have the same problem that my Apple id is changed but not my iCloud, but when I go to delete my account there's no option only to sign out. I don't want to sign out because it says "all iCloud Drive stored in iCloud will be removed". What should I do?

  • by gail from maine,

    gail from maine gail from maine Apr 30, 2016 10:33 PM in response to sagerock1
    Level 7 (26,354 points)
    iCloud
    Apr 30, 2016 10:33 PM in response to sagerock1

    You need to sign out and then sign back in with your updated ID. And the message does not say that the iCloud Drive data stored in iCloud will be removed. It says that iCloud Drive data stored in iCloud will be removed from this phone. It is not removed from iCloud - it is removed from the device only.

     

    If the updated ID is the same Apple account, then it will all be pushed back when you sign back on with your updated ID info. If it is a totally separate Apple ID, then you will no longer have access to the iCloud data stored for that Apple account.

     

    Cheers,

     

    GB

  • by EliteGaming1023,

    EliteGaming1023 EliteGaming1023 Sep 29, 2016 11:21 AM in response to the loc-man
    Level 1 (4 points)
    Sep 29, 2016 11:21 AM in response to the loc-man

    II've had a similar problem, but my friend logged into his iCloud on my iPhone, but forgot the pass, and moved away... i can't sign out of it

  • by Eric Root,

    Eric Root Eric Root Sep 29, 2016 11:56 AM in response to EliteGaming1023
    Level 9 (72,544 points)
    iTunes
    Sep 29, 2016 11:56 AM in response to EliteGaming1023

    If you are the original owner, take the phone, the original purchase receipt, and a photo ID to the nearest Apple Store.

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