Q: Notifications not working! PLEASE HELP!
So my notifications haven't been working lately. I'm on iOS 8. They work when the phone is unlocked and I'm in another app, then the Messages tri-tone sound happens and it vibrates, but when the phone is locked it doesn't do it. I checked all my settings, turned it off and on again, changed the sounds and made sure of the obvious stuff, ringer was up, it wasn't on silent etc. So yeah..
iPhone 5s, iOS 8.1.2
iPhone 5s, iOS 8.1.2
Posted on Dec 17, 2014 11:11 AM
Community Specialists
Hi Burd-Edits,
I'm sorry to hear you are having issues with Notifications on your iPhone. I also apologize, I'm a bit unclear on exactly what you may have covered when you mentioned checking your settings. If your Notifications are not working when your iPhone is locked, but otherwise seem to be behaving normally, you may want to double-check the Do Not Disturb setting outlined in the following article:
Use Do Not Disturb on your iPhone, iPad, or iPod touch - Apple Support
Regards,
- Brenden
Posted on Dec 19, 2014 8:37 AM