annw55
Level 1
(0 points)
Q: what is error code is ox80090318
I cannot connect to the ITunes store on my computer and keep getting this error code. I tried to sync my I pad and it starts and freezes up at 2 0f 8 and then won't let me into the iTunes store I have reloaded and repaired the iTunes no luck have no idea what the issue is. Is there a way to tell if it even recognizes my I pad air. I just started having this problem this past week. Prior to that it worked fine
I t has my music and purchases on it and hopefully did not revert back to my old Ipad.
annw55
iPad Air, iOS 8.1
norm123
Community Specialists
Hi annw55,
For your error 0x80090318 in iTunes, then take a look at the article below to walk you through removing any unwanted software that could be conflicting with iTunes.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/en-us/TS4123
Regards,
-Norm G.
