Lola from Havana
Level 1 (4 points)
Apple TV

Q: MacBook Air doesn't recognize SDHC memory card

I have been inserting my camera's SDHC memory card into the dedicated slot in the MacBookAir for over a year with no problems.

Suddenly, this week the notebook doesn't know it is present.

 

I have tried a second SDHC card, with the same result.

 

The same memory card, when inserted into a USB thumb drive with an SDHC slot, works perfectly.

 

Does anyone have an explanation? Is there a software gremlin responsible for this?

 

Thanks.

MacBook Air, OS X Mavericks (10.9.5)

Posted on Dec 17, 2014 5:06 PM

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Lola from Havana

Q: MacBook Air doesn't recognize SDHC memory card

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  • by Lola from Havana,

    Lola from Havana Lola from Havana Dec 19, 2014 7:42 AM in response to Lola from Havana
    Level 1 (4 points)
    Apple TV
    Dec 19, 2014 7:42 AM in response to Lola from Havana

    Correction:

     

    What I called a thumb drive is in fact a card reader for SD/SDHC cards, with a USB plug.

  • by brenden dv,

    brenden dv brenden dv Dec 19, 2014 12:13 PM in response to Lola from Havana
    Community Specialists
    Dec 19, 2014 12:13 PM in response to Lola from Havana

    Hey Lola from Havana,

     

    I'm sorry to hear about the issue you are having with your MacBook Air. If you continue to have issues with the SD card slot not reading your memory cards, you may find the information and steps outlined in the following article helpful:

     

    About the SD and SDXC card slot - Apple Support

     

    Cheers,

    - Brenden

  • by Lola from Havana,

    Lola from Havana Lola from Havana Dec 22, 2014 5:01 PM in response to brenden dv
    Level 1 (4 points)
    Apple TV
    Dec 22, 2014 5:01 PM in response to brenden dv

    Hi Brenden,

     

    Your reply didn't help me much.

     

    I still don't know why the memory card is not recognized by the MacBook Air. It was fine until this last week.

     

    I have a feeling the SDHC card is not going far enough into the slot when inserted, but I have no basis for comparison since I have no other Mac notebook with a card slot.

     

    If someone could measure the amount of card protruding from the slot when it is behaving correctly, that would be useful to me. It would help me to focus on a hardware problem, and I could take the MBA in for service if indicated.

     

    Thanks in advance,

    Lola