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raneen amleh

Q: activate the phone lock and unlock

how do i activate the iphone locked device?? could not remember the emil and i can not open the device??

 

phone type:iphone5s

iPhone 5s, iOS 8.0.2

Posted on Dec 18, 2014 12:27 PM

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Q: activate the phone lock and unlock

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Dec 18, 2014 1:35 PM in response to raneen amleh
    Level 10 (104,081 points)
    Apple TV
    Dec 18, 2014 1:35 PM in response to raneen amleh

    Welcome to the Apple community.

     

    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.

     

    You will need to show patience with the procedure and be prepared to demonstrate without question that the account belongs to you. Don’t expect access to be restored immediately and if you aren’t the owner of the Apple ID registered to the device the account won’t be reset.

     

    This is answer is provided from my own database of boilerplate responses and the content was last reviewed and/or tested on: 2014/12/18