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Helpful answers
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Dec 20, 2014 2:41 PM in response to twangchickby jeremy_v,Hello twangchick,
Thank you for contributing to the Apple Support Communities.
You can use the steps in this article to view the device list in iTunes and eject your iPod. The steps are slightly different for the different version of iTunes:
Locate and view your connected iPhone, iPad or iPod touch in iTunes - Apple Support
I know it can be frustrating to have a device that isn't working as it should, and this link may also help with restoring your iPod classic:
Restoring iPod to factory settings - Apple Support
If your iPod can't be restored normally, try placing it into Disk Mode. See the instructions under "iPod devices with a Click Wheel" in this article:
Putting iPod into Disk Mode - Apple Support
Sincerely,
Jeremy
