Fudgefarts

Q: How to remove Trojan.GenericKD.2010951 from macbook Pro

Help.....

 

How do I remove a Trojan from my macbook pro?

MacBook Pro, OS X Mavericks (10.9.1)

Posted on Dec 19, 2014 10:11 AM

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Q: How to remove Trojan.GenericKD.2010951 from macbook Pro

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  • by mende1,

    mende1 mende1 Dec 19, 2014 10:14 AM in response to Fudgefarts
    Level 10 (93,314 points)
    Desktops
    Dec 19, 2014 10:14 AM in response to Fudgefarts

    First, it is a Windows virus, so do not worry if you have not transferred any file from your MacBook Pro to a PC. Read -> Viruses, Trojans, malware - and other aspects of Internet Security

     

    Although that virus does not affect your Mac, you should remove it. To do that, you can use an antivirus like ClamXav, or if you know what file contains the virus, delete it.

  • by Fudgefarts,

    Fudgefarts Fudgefarts Dec 19, 2014 10:45 AM in response to mende1
    Level 1 (0 points)
    Dec 19, 2014 10:45 AM in response to mende1

    Hi,

     

    Thanks for your quick reply. It was Bitdefender for Mac that identified the Trojan. I only have the trail version so it will not remove it. I have located the file in finder, moved it to trash and done a secure delete but this has not worked.

     

    I'll got on the ClamXav case asap, so thanks for that.

     

    Not sure if it would be in anyway connected but  randomly this week I have been getting messages about Google certificate not being valid and now have this in  Safari preferences. Is it likely the 2 are connected?

     

    Thanks

     

     

     

     

    Screen Shot 2014-12-19 at 18.43.01.png

  • by mende1,

    mende1 mende1 Dec 19, 2014 10:52 AM in response to Fudgefarts
    Level 10 (93,314 points)
    Desktops
    Dec 19, 2014 10:52 AM in response to Fudgefarts

    I do not think so. However, I recommend you to check "Block pop-up windows"

  • by Fudgefarts,

    Fudgefarts Fudgefarts Dec 19, 2014 10:57 AM in response to Fudgefarts
    Level 1 (0 points)
    Dec 19, 2014 10:57 AM in response to Fudgefarts

    OK thanks

  • by mende1,

    mende1 mende1 Dec 19, 2014 10:57 AM in response to Fudgefarts
    Level 10 (93,314 points)
    Desktops
    Dec 19, 2014 10:57 AM in response to Fudgefarts

    You are welcome

  • by MadMacs0,

    MadMacs0 MadMacs0 Dec 19, 2014 11:29 PM in response to Fudgefarts
    Level 5 (4,791 points)
    Dec 19, 2014 11:29 PM in response to Fudgefarts

    Fudgefarts wrote:

     

    Hi,

     

    randomly this week I have been getting messages about Google certificate not being valid and now have this in  Safari preferences. Is it likely the 2 are connected?

     

    Screen Shot 2014-12-19 at 18.43.01.png

    Not sure why you are getting those Google certificate warnings, but suspect you are correct about them causing the Safe Browsing Service failure indicated. That service cannot be used unless the database has been updated recently (I believe it's less than an hour). I occasionally get that warning, but it normally doesn't last very long, never to the best of my knowledge for 12 days nor associated with any certificate issue. The next time you are notified examine details of the certificate to see what the specific issue with it is.

  • by thomas_r.,

    thomas_r. thomas_r. Dec 20, 2014 4:02 AM in response to Fudgefarts
    Level 7 (30,889 points)
    Mac OS X
    Dec 20, 2014 4:02 AM in response to Fudgefarts

    Fudgefarts wrote:

     

    Thanks for your quick reply. It was Bitdefender for Mac that identified the Trojan. I only have the trail version so it will not remove it. I have located the file in finder, moved it to trash and done a secure delete but this has not worked.

     

    Has not worked how?

     

    Be aware that it may not be a good idea to delete this file, depending on where it is. If it was attached to an e-mail message in one of your Mail mailboxes, you should only delete it (and the accompanying message) within Mail. If it was in a Time Machine backup somewhere, you should only delete it using the Time Machine interface, if at all.

     

    Not sure if it would be in anyway connected but  randomly this week I have been getting messages about Google certificate not being valid and now have this in  Safari preferences. Is it likely the 2 are connected?

     

    No. The malware - assuming this isn't a false positive on Bitdefender's part - is Windows malware, and cannot affect your Mac. So there cannot be any relation.

     

    Most often, when people have these kinds of certificate warnings, it's caused by a bad date/time setting. If your computer's clock is off, that can cause these certificates to fail to be verified. Go to System Preferences -> Date & Time and make sure your clock is set correctly.

     

    If the clock is set properly, you may have a more serious issue.