HT201089: Request and make purchases with Ask to Buy

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tplusfive

Level 1 (0 points)

Q: Ask to Buy feature not accepting my password

I'm using Yosemite and my daughter has an iPad with iOS 8. When she requests to buy an app I am notified. I chose to approve, entered my iCloud username and password, and was asked to enter it again, and again, and again, and... you get the idea. I've checked that I'm using the correct username and password by logging into iCloud.com. Anyone else seeing this problem? Any suggestions?

When posting this question there was no community to choose from for Yosemite.

MacBook Pro with Retina display, OS X Yosemite (10.10)

Posted on Dec 12, 2014 7:32 AM

I have this question too

Q: Ask to Buy feature not accepting my password

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by Eric Root,

Eric Root Dec 12, 2014 10:26 AM in response to tplusfive
Level 9 (71,329 points)

iTunes

Dec 12, 2014 10:26 AM in response to tplusfive

I've asked the hosts to relocate your post to the Yosemite community.
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by tplusfive,

tplusfive Dec 12, 2014 1:49 PM in response to Eric Root
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Dec 12, 2014 1:49 PM in response to Eric Root

Thank you Eric .
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by evapor8,

evapor8 Dec 21, 2014 11:42 AM in response to tplusfive
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Dec 21, 2014 11:42 AM in response to tplusfive

I am having this exact same issue with my daughter requesting to buy an app on her ipad mini using ios8 and despite me receiving the notification on my iphone 6, when asked for my password it's not accepted.

Chris
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by tplusfive,

tplusfive Dec 21, 2014 12:48 PM in response to tplusfive
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Dec 21, 2014 12:48 PM in response to tplusfive

I've since been able to make some approvals for the same daughter for different apps. She hasn't requested the one I was having an issue with again. I didn't do anything differently so I'm not sure what is going on.
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by Bongocopter,

Bongocopter Jul 9, 2015 11:20 AM in response to Eric Root
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Jul 9, 2015 11:20 AM in response to Eric Root

Have they addressed it? Is there any suggested solution? I see this question has been asked by a few different people in a few different places.
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by guntari,

guntari Oct 2, 2015 5:14 AM in response to tplusfive
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Oct 2, 2015 5:14 AM in response to tplusfive

I have this issue as well.
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by Firefly1013,

Firefly1013 Nov 15, 2015 12:26 PM in response to tplusfive
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Nov 15, 2015 12:26 PM in response to tplusfive

Same issue here. Wish there was an answer!
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by monmorce,

monmorce Nov 19, 2015 2:45 PM in response to tplusfive
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Nov 19, 2015 2:45 PM in response to tplusfive

I am having a similar issue have also tried to accept on my iPhone 6 and not working. Does anyone have any ideas why or how to fix this?
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HT201089: Request and make purchases with Ask to Buy

Q: Ask to Buy feature not accepting my password

All replies Helpful answers

by Eric Root,

by tplusfive,

by evapor8,

by tplusfive,

by Bongocopter,

by guntari,

by Firefly1013,

by monmorce,

All replies

Helpful answers