radahartmann

Q: Kernel Task is using CPU and slowing down MacBook massivly

Hey,

 

updated to Mavericks but sadly my MacBook is running very slow now. I checked the Activity Monitor and my CPU is fully or sometimes almost fully used the kernel_task process...

Now I looked around and found that many have the problem but not many have a fix to it!

 

What can I do to get my MacBook to at least normal speed (its way slower then before and I was told Mavericks will make the Computer faster and more Battery Efficient).

 

Please let me know how I can constantly fix it...

Thanks

Mac OS X (10.6.8)

Posted on Nov 7, 2013 9:50 AM

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Q: Kernel Task is using CPU and slowing down MacBook massivly

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  • Helpful answers

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  • by Lexiepex,

    Lexiepex Lexiepex Dec 6, 2014 12:05 AM in response to Pudich
    Level 6 (10,497 points)
    Mac OS X
    Dec 6, 2014 12:05 AM in response to Pudich

    You have very crippling softwares on your system, and you have been infected.

    This thread is already too long, start a new one. Post the list here.

    There is a lot to do. A new thread attracts more troubleshooters.

    Lex

  • by Pudich,

    Pudich Pudich Dec 6, 2014 12:54 AM in response to Lexiepex
    Level 1 (0 points)
    Dec 6, 2014 12:54 AM in response to Lexiepex

    OMG, thanks for quick answer. Please, help me to figure my Mac - Im not advanced user, so I need to have more clear instruction

     

    Here's the text from Etresoft again:

    EtreCheck version: 2.1.1 (104)

    Report generated December 6, 2014 at 10:49:51 GMT+2

     

    Hardware Information: ℹ️

      MacBook Pro (Retina, 15-inch, Late 2013) (Verified)

      MacBook Pro - model: MacBookPro11,2

      1 2 GHz Intel Core i7 CPU: 4-core

      8 GB RAM Not upgradeable

      BANK 0/DIMM0

      4 GB DDR3 1600 MHz ok

      BANK 1/DIMM0

      4 GB DDR3 1600 MHz ok

      Bluetooth: Good - Handoff/Airdrop2 supported

      Wireless:  en0: 802.11 a/b/g/n/ac

     

    Video Information: ℹ️

      Intel Iris Pro -

      Color LCD spdisplays_2880x1800Retina

     

    System Software: ℹ️

      OS X 10.10.1 (14B25) - Uptime: 2:22:44

     

    Disk Information: ℹ️

      APPLE SSD SM0256F disk0 : (251 GB)

      S.M.A.R.T. Status: Verified

      EFI (disk0s1) <not mounted> : 210 MB

      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

      Macintosh HD (disk1) / : 249.77 GB (26.37 GB free)

      Core Storage: disk0s2 250.14 GB Online

     

    USB Information: ℹ️

      Apple Internal Memory Card Reader

      Apple Inc. iPad

      Apple Inc. BRCM20702 Hub

      Apple Inc. Bluetooth USB Host Controller

      Apple Inc. Apple Internal Keyboard / Trackpad

     

    Thunderbolt Information: ℹ️

      Apple Inc. thunderbolt_bus

     

    Configuration files: ℹ️

      /etc/sysctl.conf - Exists

      /etc/hosts - Count: 22

     

    Gatekeeper: ℹ️

      Mac App Store and identified developers

     

    Startup Items: ℹ️

      TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper

      Startup items are obsolete in OS X Yosemite

     

    Launch Agents: ℹ️

      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]

      [loaded] com.oracle.java.Java-Updater.plist [Support]

     

    Launch Daemons: ℹ️

      [loaded] com.adobe.fpsaud.plist [Support]

      [running] com.edb.launchd.postgresql-8.4.plist [Support]

      [loaded] com.fxfactory.FxFactory.helper.plist [Support]

      [loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]

      [loaded] com.microsoft.office.licensing.helper.plist [Support]

      [loaded] com.oracle.java.Helper-Tool.plist [Support]

      [loaded] com.teamviewer.Helper.plist [Support]

     

    User Launch Agents: ℹ️

      [loaded] com.google.keystone.agent.plist [Support]

      [loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]

      [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]

      [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]

      [loaded] com.redgiantsoftware.updater.plist [Support]

     

    User Login Items: ℹ️

      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

      smcFanControl Application (/Users/[redacted]/Documents/Programs/smcfancontrol_2_4/smcFanControl.app)

      Alfred 2 Application (/Applications/Alfred 2.app)

      BetterTouchTool Application (/Users/[redacted]/Downloads/BetterTouchTool.app)

      EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)

     

    Internet Plug-ins: ℹ️

      AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Support]

      FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]

      QuickTime Plugin: Version: 7.7.3

      Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]

      Default Browser: Version: 600 - SDK 10.10

      SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 [Support]

      MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Support]

      JavaAppletPlugin: Version: Java 8 Update 25 Check version

     

    Safari Extensions: ℹ️

      YoutubeWide

      1-ClickWeather

      Facebook Photo Zoom

      ClickToFlash

      2GIS for Browsers

      SaveFrom.net helper

      Save to Pocket

      AdBlock

      Awesome Screenshot

     

    3rd Party Preference Panes: ℹ️

      Flash Player  [Support]

      Java  [Support]

      Tuxera NTFS  [Support]

     

    Time Machine: ℹ️

      Time Machine not configured!

     

    Top Processes by CPU: ℹ️

          4% WindowServer

          1% fontd

          0% sysmond

          0% Safari

          0% smcFanControl

     

    Top Processes by Memory: ℹ️

      375 MB com.apple.WebKit.WebContent

      352 MB Safari

      163 MB Dock

      146 MB WindowServer

      129 MB Finder

     

    Virtual Memory Information: ℹ️

      816 MB Free RAM

      5.39 GB Active RAM

      1.30 GB Inactive RAM

      937 MB Wired RAM

      1.91 GB Page-ins

      3 MB Page-outs

     

    Diagnostics Information: ℹ️

      Dec 6, 2014, 08:27:41 AM Self test - passed

      Dec 5, 2014, 09:07:38 PM Adobe Premiere Pro CC_2014-12-05-210738_...diag [Details]

      Dec 5, 2014, 06:21:31 PM Adobe Premiere Pro CC_2014-12-05-182131_...diag [Details]

      Dec 5, 2014, 10:33:38 AM firefox_2014-12-05-103338_Sergiys-MacBook-Pro.cpu_resource.diag [Details]

      Dec 4, 2014, 09:34:19 PM After Effects_2014-12-04-213419_Sergiys-MacBook-Pro.cpu_resource.diag [Details]

      Dec 4, 2014, 01:54:01 AM After Effects_2014-12-04-015401_Sergiys-MacBook-Pro.cpu_resource.diag [Details]

      Dec 3, 2014, 10:11:29 PM After Effects_2014-12-03-221129_Sergiys-MacBook-Pro.cpu_resource.diag [Details]

  • by greg sahli,

    greg sahli greg sahli Dec 6, 2014 6:48 AM in response to Pudich
    Level 7 (25,395 points)
    Dec 6, 2014 6:48 AM in response to Pudich

    You have CleanMyMac installed. It is unnecessary and known to cause problems. Please uninstall it. (directions found on web or home page)

    You are running low (but not critically low - yet) on boot drive storage space. You have 26 GB out of 250 - you need at least 10 GB more to prevent slowdowns. OS X uses extra hard drive space as temporary space to allow currently-active apps more RAM.

     

    Your /etc/hosts file contains extra entries compared to normal (normal is 10 or 11). This file provides address reference (Domain Name Service - DNS) for networking. If you have personally modified it to be able to use other computers' names instead of IP addresses on your local network, that's OK. If not, I suspect you have had some malware that uses this host file method to prevent Apple xProtect updates by redirecting internet requests, or, malware/adware that redirects "some" requests to a specific site that tries to get you to give it your personal info/passwords.

    To check this last issue, please open the Terminal utility and type this command:

    more /etc/hosts

    This lists the hosts file contents. If it fills the window, you can see the rest by hitting the space bar. You quit this command by typing q. Please show us (copy and paste back here) everything below these normal lines:

    ##

    # Host Database

    #

    # localhost is used to configure the loopback interface

    # when the system is booting.  Do not change this entry.

    ##

    127.0.0.1       localhost

    255.255.255.255 broadcasthost

    ::1             localhost

    fe80::1%lo0     localhost

     

    (of course, don't show any personal info that you've put in there)

  • by greg sahli,

    greg sahli greg sahli Dec 6, 2014 7:06 AM in response to Pudich
    Level 7 (25,395 points)
    Dec 6, 2014 7:06 AM in response to Pudich

    And - what do you use for backup?

    You need to backup your Mac. It can fail just like any other electromechanical device.

  • by Pudich,

    Pudich Pudich Dec 6, 2014 9:26 AM in response to greg sahli
    Level 1 (0 points)
    Dec 6, 2014 9:26 AM in response to greg sahli

    Hello,

     

    First of all I want to appreciate for your help! Thanks a lot!

     

    I did everything you wrote + more: I delete CleanMyMac via AppCleaner application, free to 100GB of storage, watch at host file and delete all link that were there except main that you wrote (there where link to adobe products).  Now I try to figure how to set my external hard drive as a backup.

     

    Here's how look like Etresoft now:

     

    EtreCheck version: 2.1.1 (104)

    Report generated December 6, 2014 at 19:21:01 GMT+2

     

    Hardware Information: ℹ️

      MacBook Pro (Retina, 15-inch, Late 2013) (Verified)

      MacBook Pro - model: MacBookPro11,2

      1 2 GHz Intel Core i7 CPU: 4-core

      8 GB RAM Not upgradeable

      BANK 0/DIMM0

      4 GB DDR3 1600 MHz ok

      BANK 1/DIMM0

      4 GB DDR3 1600 MHz ok

      Bluetooth: Good - Handoff/Airdrop2 supported

      Wireless:  en0: 802.11 a/b/g/n/ac

     

    Video Information: ℹ️

      Intel Iris Pro -

      Color LCD spdisplays_2880x1800Retina

     

    System Software: ℹ️

      OS X 10.10.1 (14B25) - Uptime: 1:0:49

     

    Disk Information: ℹ️

      APPLE SSD SM0256F disk0 : (251 GB)

      S.M.A.R.T. Status: Verified

      EFI (disk0s1) <not mounted> : 210 MB

      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

      Macintosh HD (disk1) / : 249.77 GB (97.48 GB free)

      Core Storage: disk0s2 250.14 GB Online

     

    USB Information: ℹ️

      Western Digital My Passport 0822 1 TB

      S.M.A.R.T. Status: Verified

      My Passport (disk2s1) /Volumes/My Passport : 1.00 TB (262.23 GB free)

      Apple Internal Memory Card Reader

      Apple Inc. Apple Internal Keyboard / Trackpad

      Apple Inc. BRCM20702 Hub

      Apple Inc. Bluetooth USB Host Controller

     

    Thunderbolt Information: ℹ️

      Apple Inc. thunderbolt_bus

     

    Configuration files: ℹ️

      /etc/sysctl.conf - Exists

     

    Gatekeeper: ℹ️

      Mac App Store and identified developers

     

    Startup Items: ℹ️

      TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper

      Startup items are obsolete in OS X Yosemite

     

    Launch Agents: ℹ️

      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]

      [loaded] com.oracle.java.Java-Updater.plist [Support]

     

    Launch Daemons: ℹ️

      [loaded] com.adobe.fpsaud.plist [Support]

      [running] com.edb.launchd.postgresql-8.4.plist [Support]

      [loaded] com.fxfactory.FxFactory.helper.plist [Support]

      [loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]

      [loaded] com.microsoft.office.licensing.helper.plist [Support]

      [loaded] com.oracle.java.Helper-Tool.plist [Support]

      [loaded] com.teamviewer.Helper.plist [Support]

     

    User Launch Agents: ℹ️

      [loaded] com.google.keystone.agent.plist [Support]

      [loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]

      [failed] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]

      [failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]

      [loaded] com.redgiantsoftware.updater.plist [Support]

     

    User Login Items: ℹ️

      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

      smcFanControl Application (/Users/[redacted]/Documents/Programs/smcfancontrol_2_4/smcFanControl.app)

      Alfred 2 Application (/Applications/Alfred 2.app)

      BetterTouchTool Application (/Users/[redacted]/Downloads/BetterTouchTool.app)

      EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)

     

    Internet Plug-ins: ℹ️

      AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Support]

      FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]

      QuickTime Plugin: Version: 7.7.3

      Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]

      Default Browser: Version: 600 - SDK 10.10

      SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 [Support]

      MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Support]

      JavaAppletPlugin: Version: Java 8 Update 25 Check version

     

    Safari Extensions: ℹ️

      YoutubeWide

      1-ClickWeather

      Facebook Photo Zoom

      ClickToFlash

      2GIS for Browsers

      SaveFrom.net helper

      Save to Pocket

      AdBlock

      Awesome Screenshot

     

    3rd Party Preference Panes: ℹ️

      Flash Player  [Support]

      Java  [Support]

      Tuxera NTFS  [Support]

     

    Time Machine: ℹ️

      Skip System Files: NO

      Mobile backups: OFF

      Auto backup: NO - Auto backup turned off

      Volumes being backed up:

      Macintosh HD: Disk size: 249.77 GB Disk used: 152.29 GB

      Destinations:

      My Passport [Local]

      Total size: 0 B

      Total number of backups: 0

      Oldest backup: -

      Last backup: -

      Size of backup disk: Too small

      Backup size 0 B < (Disk used 152.29 GB X 3)

     

    Top Processes by CPU: ℹ️

          4% WindowServer

          1% fontd

          0% com.apple.WebKit.Networking

          0% smcFanControl

          0% AppleSpell

     

    Top Processes by Memory: ℹ️

      601 MB com.apple.WebKit.WebContent

      301 MB Finder

      215 MB Safari

      180 MB WindowServer

      172 MB mds_stores

     

    Virtual Memory Information: ℹ️

      593 MB Free RAM

      4.49 GB Active RAM

      2.33 GB Inactive RAM

      1.14 GB Wired RAM

      2.53 GB Page-ins

      377 KB Page-outs

     

    Diagnostics Information: ℹ️

      Dec 6, 2014, 06:20:45 PM Self test - passed

      Dec 6, 2014, 06:20:34 PM EvernoteHelper_2014-12-06-182034_Sergiys-MacBook-Pro.crash

      Dec 5, 2014, 09:07:38 PM Adobe Premiere Pro CC_2014-12-05-210738_...diag [Details]

      Dec 5, 2014, 06:21:31 PM Adobe Premiere Pro CC_2014-12-05-182131_...diag [Details]

      Dec 5, 2014, 10:33:38 AM firefox_2014-12-05-103338_Sergiys-MacBook-Pro.cpu_resource.diag [Details]

      Dec 4, 2014, 09:34:19 PM After Effects_2014-12-04-213419_Sergiys-MacBook-Pro.cpu_resource.diag [Details]

      Dec 4, 2014, 01:54:01 AM After Effects_2014-12-04-015401_Sergiys-MacBook-Pro.cpu_resource.diag [Details]

      Dec 3, 2014, 10:11:29 PM After Effects_2014-12-03-221129_Sergiys-MacBook-Pro.cpu_resource.diag [Details]

  • by Lexiepex,

    Lexiepex Lexiepex Dec 6, 2014 10:32 AM in response to Pudich
    Level 6 (10,497 points)
    Mac OS X
    Dec 6, 2014 10:32 AM in response to Pudich

    Like I said:

    You have very crippling softwares on your system, and you have been infected.

    This thread is already too long, start a new one. Post the list here.

    There is a lot to do. A new thread attracts more troubleshooters.

    Look in this thread how others started a new thread. I am not coming back here anymore.

    Lex

    PS, there is no need to do anyting about the hosts file: the issue is in the software that compromised it. See also in this thread.


  • by greg sahli,

    greg sahli greg sahli Dec 6, 2014 2:39 PM in response to Lexiepex
    Level 7 (25,395 points)
    Dec 6, 2014 2:39 PM in response to Lexiepex

    You know, I agree with Lex - it is a pain to get through this long thread to help you.

    To ask your question again, go up to the Mavericks page, then type in the block  "Search or Ask a Question." Start your new question there.

     

    By the way, according to the Etrecheck, you haven't yet removed CleanMyMac correctly/completely.

  • by paperclip writer,

    paperclip writer paperclip writer Dec 21, 2014 2:29 PM in response to arthur
    Level 1 (0 points)
    Dec 21, 2014 2:29 PM in response to arthur

    Hey Arthur

    If you're still looking in on this thread-

    I do a bit of this type of diagnostics myself, and I find myself dearly missing the Extension Manager from pre-OS X days. The ability to disable single objects or entire OS infrastructures was useful and comprehensive in hunting down issues. While I am not a developer, I imagine that the folks in Cupertino are capable of designing something to manage these groups of background tasks...

     

    Nice work in this thread.

  • by Xyenz Fyxion,

    Xyenz Fyxion Xyenz Fyxion Mar 7, 2015 9:42 AM in response to arthur
    Level 1 (8 points)
    Desktops
    Mar 7, 2015 9:42 AM in response to arthur

    HI, arthur. I too have an issue with kernel_task and slower than I feel necessary computer. Below is my EtreCheck, as per your suggestion.

    (I have since backed up my first Time Machine backup on a new HD.)

     

    Problem description:

    Computer running slowly.

     

    EtreCheck version: 2.1.8 (121)

    Report generated March 6, 2015 4:39:29 PM EST

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: ℹ️

        iMac (27-inch, Mid 2011) (Technical Specifications)

        iMac - model: iMac12,2

        1 3.4 GHz Intel Core i7 CPU: 4-core

        16 GB RAM

            BANK 0/DIMM0

                4 GB DDR3 1333 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1333 MHz ok

            BANK 0/DIMM1

                4 GB DDR3 1333 MHz ok

            BANK 1/DIMM1

                4 GB DDR3 1333 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless: Unknown

    Video Information: ℹ️

        AMD Radeon HD 6970M - VRAM: 2048 MB

            iMac 2560 x 1440

     

    System Software: ℹ️

        OS X 10.8.5 (12F45) - Time since boot: 2 days 5:52:26

     

    Disk Information: ℹ️

        Hitachi HDS723020BLA642 disk1 : (2 TB)

            disk1s1 (disk1s1) <not mounted> : 210 MB

            Macintosh HD 2 (disk1s2) /Volumes/Macintosh HD 2 : 2.00 TB (12.04 GB free)

     

        APPLE SSD TS256C disk0 : (251 GB)

            disk0s1 (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) / : 250.14 GB (58.00 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

        OPTIARC DVD RW AD-5690H 

     

    USB Information: ℹ️

        Avid Avid Mbox Mini

        iLok iLok

        E-MU Systems, Inc. E-MU XMidi1X1

        Apple Inc. BRCM2046 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. FaceTime HD Camera (Built-in)

        LaCie Porsche Desktop 4 TB

            disk9s1 (disk9s1) <not mounted> : 315 MB

            LaCie (disk9s2) /Volumes/LaCie : 3.92 TB (2.28 TB free)

            LACIE SHARE (disk9s3) /Volumes/LACIE SHARE : 79.70 GB (75.03 GB free)

        Apple, Inc. Keyboard Hub

            Apple Inc. iPhone

            Alesis QX49

            Apple, Inc Apple Keyboard

        Apple Computer, Inc. IR Receiver

        Apple Internal Memory Card Reader

     

    Firewire Information: ℹ️

        WD My Passport 071D 800mbit - 800mbit max

            disk5s1 (disk5s1) <not mounted> : 32 KB

            XBT (disk5s3) /Volumes/Xybertron : 2.00 TB (60.17 GB free)

        WD My Passport 071D 800mbit - 800mbit max

            disk4s1 (disk4s1) <not mounted> : 210 MB

            XFF2 (disk4s2) /Volumes/Xy-Fy Foto 2 : 2.00 TB (46.65 GB free)

        WD My Passport 071D 800mbit - 800mbit max

            disk2s1 (disk2s1) <not mounted> : 32 KB

            XFF (disk2s3) /Volumes/Xy-Fy Fotography : 2.00 TB (28.29 GB free)

        WD My Passport 071D 800mbit - 800mbit max

            disk3s1 (disk3s1) <not mounted> : 32 KB

            XV (disk3s3) /Volumes/Xyenz Vyzion : 2.00 TB (114.22 GB free)

     

    Thunderbolt Information: ℹ️

        Apple Inc. thunderbolt_bus

     

    Configuration files: ℹ️

        /etc/sysctl.conf - Exists

        /etc/hosts - Count: 23

     

    Gatekeeper: ℹ️

        Anywhere

     

    Kernel Extensions: ℹ️

            /Applications/CodeMeter.app

        [not loaded]    com.wibu.codemeter.CmUSBMassStorage (1.0.7) [Click for support]

     

            /Applications/LaCie Desktop Manager.app

        [not loaded]    com.LaCie.ScsiType00 (1.2.13 - SDK 10.5) [Click for support]

        [not loaded]    com.jmicron.driver.jmPeripheralDevice (2.0.4) [Click for support]

        [not loaded]    com.lacie.driver.LaCie_RemoteComms (1.0.1 - SDK 10.5) [Click for support]

        [not loaded]    com.oxsemi.driver.OxsemiDeviceType00 (1.28.13 - SDK 10.5) [Click for support]

     

            /Applications/Toast 11 Titanium/Spin Doctor.app

        [not loaded]    com.hzsystems.terminus.driver (4) [Click for support]

     

            /Applications/Toast 11 Titanium/Toast Titanium.app

        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]

     

            /Applications/VMware Fusion.app

        [not loaded]    com.vmware.kext.vmci (90.4.19) [Click for support]

        [not loaded]    com.vmware.kext.vmioplug.10.1.26 (10.1.26) [Click for support]

        [not loaded]    com.vmware.kext.vmnet (0194.56.92) [Click for support]

        [not loaded]    com.vmware.kext.vmx86 (0194.56.92) [Click for support]

        [not loaded]    com.vmware.kext.vsockets (90.4.24) [Click for support]

     

            /System/Library/Extensions

        [loaded]    at.obdev.nke.LittleSnitch (4234 - SDK 10.8) [Click for support]

        [not loaded]    com.Avid.driver.AvidDX (5.9.0 - SDK 10.8) [Click for support]

        [not loaded]    com.SafeNet.driver.Sentinel (7.5.2) [Click for support]

        [not loaded]    com.avid.usb.mbox.driver (1.1.1 - SDK 10.6) [Click for support]

        [loaded]    com.avid.usb.mboxmini.driver (1.2.0 - SDK 10.7) [Click for support]

        [not loaded]    com.caiaq.driver.NIUSBMaschineControllerDriver (2.7.0 - SDK 10.8) [Click for support]

        [loaded]    com.digidesign.iokit.DigiDal (10.3.6f14 - SDK 10.6) [Click for support]

        [not loaded]    com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Click for support]

     

            /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

        [not loaded]    com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Click for support]

        [not loaded]    com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Click for support]

        [loaded]    com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Click for support]

        [not loaded]    com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Click for support]

     

            /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS

        [not loaded]    com.roxio.TDIXController (2.0) [Click for support]

     

    Startup Items: ℹ️

        DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader

        ProTec6: Path: /Library/StartupItems/ProTec6

        Startup items are obsolete in OS X Yosemite

     

    Problem System Launch Agents: ℹ️

        [failed]    com.apple.accountsd.plist [Click for details]

        [failed]    com.apple.coreservices.appleid.authentication.plist [Click for details]

     

    Problem System Launch Daemons: ℹ️

        [failed]    com.apple.wdhelper.plist [Click for details]

        [loaded]    com.genarts.JawsServiceMonstersAfterEffects64.plist [Click for support]

        [not loaded]    com.wibu.CodeMeter.Server.plist [Click for support]

     

    Launch Agents: ℹ️

        [loaded]    9ZTHPRB4MV.com.soundradix.TTLWrapperAgent.plist [Click for support]

        [loaded]    9ZTHPRB4MV.com.soundradix.TTLWrapperAgent.SL.plist [Click for support]

        [loaded]    9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox.plist [Click for support]

        [loaded]    9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox.SL.plist [Click for support]

        [running]    at.obdev.LittleSnitchUIAgent.plist [Click for support]

        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

        [loaded]    com.adobe.AdobeCreativeCloud.plist [Click for support]

        [running]    com.avid.mbox.helper.plist [Click for support]

        [running]    com.avid.mboxmini.helper.plist [Click for support]

        [loaded]    com.google.keystone.agent.plist [Click for support]

        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]

        [running]    com.teamviewer.teamviewer.plist [Click for support]

        [running]    com.teamviewer.teamviewer_desktop.plist [Click for support]

     

    Launch Daemons: ℹ️

        [running]    at.obdev.littlesnitchd.plist [Click for support]

        [running]    com.adobe.adobeupdatedaemon.plist [Click for support]

        [loaded]    com.adobe.fpsaud.plist [Click for support]

        [loaded]    com.adobe.SwitchBoard.plist [Click for support]

        [loaded]    com.avid.AMCUninstaller.plist [Click for support]

        [loaded]    com.avid.AvidUninstaller.plist [Click for support]

        [running]    com.edb.launchd.postgresql-8.4.plist [Click for support]

        [loaded]    com.google.keystone.daemon.plist [Click for support]

        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]

        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]

        [running]    com.paceap.eden.licensed.plist [Click for support]

        [failed]    com.redgiant.LinkUpdateChecker.plist [Click for support]

        [loaded]    com.teamviewer.Helper.plist [Click for support]

        [running]    com.teamviewer.teamviewer_service.plist [Click for support]

        [loaded]    PACESupport.plist [Click for support]

     

    User Launch Agents: ℹ️

        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

        [loaded]    com.adobe.ARM.[...].plist [Click for support]

        [running]    com.amazon.music.plist [Click for support]

        [loaded]    com.digitalrebellion.PreferenceManagerAutoSave.plist [Click for support]

        [loaded]    com.google.GoogleContactSyncAgent.plist [Click for support]

        [running]    com.spotify.webhelper.plist [Click for support]

     

    User Login Items: ℹ️

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        VMware Fusion Start Menu    Application  (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)

        Spotify    Application  (/Applications/Spotify.app)

        NIHardwareAgent    Application Hidden (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)

     

    Internet Plug-ins: ℹ️

        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

        AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]

        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

        AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Click for support]

        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

        QuickTime Plugin: Version: 7.7.1

        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]

        AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Click for support]

        iPhotoPhotocast: Version: 7.0 - SDK 10.8

        JavaAppletPlugin: Version: Java 7 Update 75 Check version

     

    Audio Plug-ins: ℹ️

        DVCPROHDAudio: Version: 1.3.2

        Avid CoreAudio: Version: 10.3.6.269 - SDK 10.6 [Click for support]

     

    3rd Party Preference Panes: ℹ️

        CodeMeter  [Click for support]

        Flash Player  [Click for support]

        FUSE for OS X (OSXFUSE)  [Click for support]

        Java  [Click for support]

        Mbox  [Click for support]

        Mbox Mini  [Click for support]

        MenuMeters  [Click for support]

        Native Instruments USB Audio  [Click for support]

        Perian  [Click for support]

        Tuxera NTFS  [Click for support]

     

    Time Machine: ℹ️

        Skip System Files: NO

        Mobile backups: OFF

        Auto backup: YES

        Volumes being backed up:

            Macintosh HD: Disk size: 250.14 GB Disk used: 192.14 GB

        Destinations:

            LaCie [Local]

            Total size: 0 B

            Total number of backups: 0

            Oldest backup: -

            Last backup: -

            Size of backup disk: Too small

                Backup size 0 B < (Disk used 192.14 GB X 3)

     

    Top Processes by CPU: ℹ️

            10%    WindowServer

             5%    Finder

             2%    backupd

             2%    Google Chrome

             2%    Dock

     

    Top Processes by Memory: ℹ️

        447 MB    Google Chrome

        429 MB    Messages

        309 MB    mds

        275 MB    Google Chrome Helper

        223 MB    CalendarAgent

     

    Virtual Memory Information: ℹ️

        2.78 GB    Free RAM

        7.16 GB    Active RAM

        5.30 GB    Inactive RAM

        1.93 GB    Wired RAM

        17.20 GB    Page-ins

        6.63 GB    Page-outs

     

    Diagnostics Information: ℹ️

        Mar 6, 2015, 03:28:07 PM    /Library/Logs/DiagnosticReports/usbmuxd_2015-03-06-152807_[redacted].crash

        Mar 4, 2015, 10:46:26 AM    Self test - passed

        Mar 3, 2015, 07:44:06 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Total Video Converter Lite - Totally Free to Convert Any Format_2015-03-03-194406_[redacted].crash

        Mar 3, 2015, 05:35:49 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Pro Tools_2015-03-03-173549_[redacted].crash

        Mar 5, 2015, 04:44:10 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iExplorer_2015-03-05-164410_[r edacted].crash

        Mar 4, 2015, 10:51:46 AM    /Library/Logs/DiagnosticReports/mDNSResponder_2015-03-04-105146_[redacted].cras h

        Mar 3, 2015, 07:43:54 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Total Video Converter Lite - Totally Free to Convert Any Format_2015-03-03-194354_[redacted].crash

  • by Lexiepex,

    Lexiepex Lexiepex Mar 7, 2015 11:10 AM in response to Xyenz Fyxion
    Level 6 (10,497 points)
    Mac OS X
    Mar 7, 2015 11:10 AM in response to Xyenz Fyxion

    You have crippling softwares on your system.

    This thread is already too long, start a new one. Post the list here.

    There is a lot to do. A new thread attracts more troubleshooters.

    Lex


  • by ronalA,

    ronalA ronalA Mar 17, 2015 6:43 AM in response to arthur
    Level 1 (4 points)
    Mar 17, 2015 6:43 AM in response to arthur

    hi Arthur my name is Ronal, I'm having problem with my mac its running slow i did a EtreCheck . can u help me out with some of these red marks on my mac

     

    EtreCheck version: 2.1.8 (121)

    Report generated March 17, 2015 at 9:38:06 AM EDT

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: ℹ️

        MacBook Pro (15-inch, Early 2011) (Technical Specifications)

        MacBook Pro - model: MacBookPro8,2

        1 2 GHz Intel Core i7 CPU: 4-core

        4 GB RAM Upgradeable

            BANK 0/DIMM0

                2 GB DDR3 1333 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1333 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery Health: Normal - Cycle count 564

     

    Video Information: ℹ️

        Intel HD Graphics 3000 - VRAM: 384 MB

            Color LCD 1440 x 900

        AMD Radeon HD 6490M - VRAM: 256 MB

     

    System Software: ℹ️

        OS X 10.9.5 (13F34) - Time since boot: 6 days 12:17:55

     

    Disk Information: ℹ️

        ST9500325ASG disk0 : (500.11 GB)

            EFI (disk0s1) <not mounted> : 210 MB

            MAC OS X (disk0s2) / : 499.25 GB (252.28 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

        OPTIARC DVD RW AD-5970H 

     

    USB Information: ℹ️

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Inc. BRCM2070 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. FaceTime HD Camera (Built-in)

        Logitech USB Receiver

        Apple Computer, Inc. IR Receiver

     

    Thunderbolt Information: ℹ️

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: ℹ️

        Mac App Store and identified developers

     

    Kernel Extensions: ℹ️

            /Applications/VMware Fusion.app

        [not loaded]    com.vmware.kext.vmci (90.5.7) [Click for support]

        [not loaded]    com.vmware.kext.vmioplug.12.1.17 (12.1.17) [Click for support]

        [not loaded]    com.vmware.kext.vmnet (0174.73.49) [Click for support]

        [not loaded]    com.vmware.kext.vmx86 (0174.73.49) [Click for support]

        [not loaded]    com.vmware.kext.vsockets (90.5.7) [Click for support]

     

    Problem System Launch Daemons: ℹ️

        [failed]    com.apple.AOSNotificationOSX.plist [Click for details]

        [failed]    com.apple.wdhelper.plist

     

    Launch Agents: ℹ️

        [loaded]    org.macosforge.xquartz.startx.plist [Click for support]

     

    Launch Daemons: ℹ️

        [loaded]    com.adobe.fpsaud.plist [Click for support]

        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]

        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]

     

    User Launch Agents: ℹ️

        [loaded]    com.google.keystone.agent.plist [Click for support]

        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]

        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]

        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]

     

    User Login Items: ℹ️

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        Android File Transfer Agent    Application  (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

        Wondershare Helper Compact    Application  (/Users/[redacted]/Library/Application Support/Helper/Wondershare Helper Compact.app)

     

    Internet Plug-ins: ℹ️

        SharePointBrowserPlugin: Version: 14.1.0 [Click for support]

        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update

        QuickTime Plugin: Version: 7.7.3

        Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]

        Default Browser: Version: 537 - SDK 10.9

     

    Safari Extensions: ℹ️

        AdBlock

        MacVeXe

        Slick Savings [Adware! - Remove]

        Facebook Photo Zoom

        Amazon Shopping Assistant [Adware! - Remove]

        Ebay Shopping Assistant [Adware! - Remove]

     

    3rd Party Preference Panes: ℹ️

        Flash Player  [Click for support]

     

    Time Machine: ℹ️

        Time Machine not configured!

     

    Top Processes by CPU: ℹ️

             6%    WindowServer

             1%    sysmond

             0%    AppleSpell

             0%    Dock

             0%    loginwindow

     

    Top Processes by Memory: ℹ️

        601 MB    Safari

        43 MB    Finder

        34 MB    WindowServer

        30 MB    com.apple.WebKit.WebContent

        21 MB    com.apple.WebKit.Networking

     

    Virtual Memory Information: ℹ️

        88 MB    Free RAM

        750 MB    Active RAM

        690 MB    Inactive RAM

        1.07 GB    Wired RAM

        1.40 GB    Page-ins

        37 MB    Page-outs

  • by stedman1,

    stedman1 stedman1 Mar 17, 2015 6:47 AM in response to ronalA
    Level 9 (73,920 points)
    Apple Watch
    Mar 17, 2015 6:47 AM in response to ronalA

    Your computer is riddled with AdWare and useless software. Use the info below to rid it if the AdWare, then uninstall CleanMyMac2 as per developers instruction. If these steps don't help, please start a new post with as much detail as possible.

     

    Please review the options below to determine which method is best to remove the Adware installed on your computer.

     

    The Easy, safe, effective method:

    http://www.adwaremedic.com/index.php

     

    If you are comfortable doing manual file removals use the somewhat more difficult method:

    http://support.apple.com/en-us/HT203987

     

    Also read the articles below to be more prepared for the next time there is an issue on your computer.

    https://discussions.apple.com/docs/DOC-7471

    https://discussions.apple.com/docs/DOC-8071

    http://www.thesafemac.com/tech-support-scam-pop-ups/

  • by Lexiepex,

    Lexiepex Lexiepex Mar 17, 2015 7:56 AM in response to ronalA
    Level 6 (10,497 points)
    Mac OS X
    Mar 17, 2015 7:56 AM in response to ronalA

    In addition to Stedmans' perfect advice:

    After you have done as he recommends go to Safari/Preferences/Extensions and delete all remaining extensions (except Adblock): they are all crap.

    One remark about Adblock:

    it is a trustworthy Adblocker at the moment in contrary to AdblockerPlus and Ghostblocker.

    But when reading sites with very many ads and thus little space for articles, you must be aware that such a site is not there for the articles (thus questionable content) but for the income from ads.

    Lex

  • by Seychellian,

    Seychellian Seychellian Apr 3, 2015 1:26 PM in response to davidnajeradj
    Level 1 (4 points)
    Notebooks
    Apr 3, 2015 1:26 PM in response to davidnajeradj

    I don't see my computer name in there. Any advice?

     

    Screengrab.jpg

  • by jesalton,

    jesalton jesalton Apr 13, 2015 3:38 PM in response to radahartmann
    Level 1 (0 points)
    Apr 13, 2015 3:38 PM in response to radahartmann

    if someone can take a look at my EtreCheck, it would be greatly appreciated.

     

    Kernel_Task Need Help

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