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All replies
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Helpful answers
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Dec 6, 2014 12:05 AM in response to Pudichby Lexiepex,You have very crippling softwares on your system, and you have been infected.
This thread is already too long, start a new one. Post the list here.
There is a lot to do. A new thread attracts more troubleshooters.
Lex
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Dec 6, 2014 12:54 AM in response to Lexiepexby Pudich,OMG, thanks for quick answer. Please, help me to figure my Mac - Im not advanced user, so I need to have more clear instruction
Here's the text from Etresoft again:
EtreCheck version: 2.1.1 (104)
Report generated December 6, 2014 at 10:49:51 GMT+2
MacBook Pro (Retina, 15-inch, Late 2013) (Verified)
MacBook Pro - model: MacBookPro11,2
1 2 GHz Intel Core i7 CPU: 4-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Intel Iris Pro -
Color LCD spdisplays_2880x1800Retina
OS X 10.10.1 (14B25) - Uptime: 2:22:44
APPLE SSD SM0256F disk0 : (251 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 249.77 GB (26.37 GB free)
Core Storage: disk0s2 250.14 GB Online
Apple Internal Memory Card Reader
Apple Inc. iPad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. thunderbolt_bus
/etc/sysctl.conf - Exists
/etc/hosts - Count: 22
Mac App Store and identified developers
TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
Startup items are obsolete in OS X Yosemite
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.edb.launchd.postgresql-8.4.plist [Support]
[loaded] com.fxfactory.FxFactory.helper.plist [Support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.teamviewer.Helper.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
[loaded] com.redgiantsoftware.updater.plist [Support]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
smcFanControl Application (/Users/[redacted]/Documents/Programs/smcfancontrol_2_4/smcFanControl.app)
Alfred 2 Application (/Applications/Alfred 2.app)
BetterTouchTool Application (/Users/[redacted]/Downloads/BetterTouchTool.app)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 [Support]
MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
YoutubeWide
1-ClickWeather
Facebook Photo Zoom
ClickToFlash
2GIS for Browsers
SaveFrom.net helper
Save to Pocket
AdBlock
Awesome Screenshot
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Tuxera NTFS [Support]
Time Machine not configured!
4% WindowServer
1% fontd
0% sysmond
0% Safari
0% smcFanControl
375 MB com.apple.WebKit.WebContent
352 MB Safari
163 MB Dock
146 MB WindowServer
129 MB Finder
Virtual Memory Information: ℹ️
816 MB Free RAM
5.39 GB Active RAM
1.30 GB Inactive RAM
937 MB Wired RAM
1.91 GB Page-ins
3 MB Page-outs
Dec 6, 2014, 08:27:41 AM Self test - passed
Dec 5, 2014, 09:07:38 PM Adobe Premiere Pro CC_2014-12-05-210738_...diag [Details]
Dec 5, 2014, 06:21:31 PM Adobe Premiere Pro CC_2014-12-05-182131_...diag [Details]
Dec 5, 2014, 10:33:38 AM firefox_2014-12-05-103338_Sergiys-MacBook-Pro.cpu_resource.diag [Details]
Dec 4, 2014, 09:34:19 PM After Effects_2014-12-04-213419_Sergiys-MacBook-Pro.cpu_resource.diag [Details]
Dec 4, 2014, 01:54:01 AM After Effects_2014-12-04-015401_Sergiys-MacBook-Pro.cpu_resource.diag [Details]
Dec 3, 2014, 10:11:29 PM After Effects_2014-12-03-221129_Sergiys-MacBook-Pro.cpu_resource.diag [Details]
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Dec 6, 2014 6:48 AM in response to Pudichby greg sahli,You have CleanMyMac installed. It is unnecessary and known to cause problems. Please uninstall it. (directions found on web or home page)
You are running low (but not critically low - yet) on boot drive storage space. You have 26 GB out of 250 - you need at least 10 GB more to prevent slowdowns. OS X uses extra hard drive space as temporary space to allow currently-active apps more RAM.
Your /etc/hosts file contains extra entries compared to normal (normal is 10 or 11). This file provides address reference (Domain Name Service - DNS) for networking. If you have personally modified it to be able to use other computers' names instead of IP addresses on your local network, that's OK. If not, I suspect you have had some malware that uses this host file method to prevent Apple xProtect updates by redirecting internet requests, or, malware/adware that redirects "some" requests to a specific site that tries to get you to give it your personal info/passwords.
To check this last issue, please open the Terminal utility and type this command:
more /etc/hosts
This lists the hosts file contents. If it fills the window, you can see the rest by hitting the space bar. You quit this command by typing q. Please show us (copy and paste back here) everything below these normal lines:
##
# Host Database
#
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
##
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
fe80::1%lo0 localhost
(of course, don't show any personal info that you've put in there)
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Dec 6, 2014 7:06 AM in response to Pudichby greg sahli,And - what do you use for backup?
You need to backup your Mac. It can fail just like any other electromechanical device.
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Dec 6, 2014 9:26 AM in response to greg sahliby Pudich,Hello,
First of all I want to appreciate for your help! Thanks a lot!
I did everything you wrote + more: I delete CleanMyMac via AppCleaner application, free to 100GB of storage, watch at host file and delete all link that were there except main that you wrote (there where link to adobe products). Now I try to figure how to set my external hard drive as a backup.
Here's how look like Etresoft now:
EtreCheck version: 2.1.1 (104)
Report generated December 6, 2014 at 19:21:01 GMT+2
MacBook Pro (Retina, 15-inch, Late 2013) (Verified)
MacBook Pro - model: MacBookPro11,2
1 2 GHz Intel Core i7 CPU: 4-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Intel Iris Pro -
Color LCD spdisplays_2880x1800Retina
OS X 10.10.1 (14B25) - Uptime: 1:0:49
APPLE SSD SM0256F disk0 : (251 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 249.77 GB (97.48 GB free)
Core Storage: disk0s2 250.14 GB Online
Western Digital My Passport 0822 1 TB
S.M.A.R.T. Status: Verified
My Passport (disk2s1) /Volumes/My Passport : 1.00 TB (262.23 GB free)
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. thunderbolt_bus
/etc/sysctl.conf - Exists
Mac App Store and identified developers
TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
Startup items are obsolete in OS X Yosemite
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.edb.launchd.postgresql-8.4.plist [Support]
[loaded] com.fxfactory.FxFactory.helper.plist [Support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.teamviewer.Helper.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
[failed] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
[loaded] com.redgiantsoftware.updater.plist [Support]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
smcFanControl Application (/Users/[redacted]/Documents/Programs/smcfancontrol_2_4/smcFanControl.app)
Alfred 2 Application (/Applications/Alfred 2.app)
BetterTouchTool Application (/Users/[redacted]/Downloads/BetterTouchTool.app)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 [Support]
MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
YoutubeWide
1-ClickWeather
Facebook Photo Zoom
ClickToFlash
2GIS for Browsers
SaveFrom.net helper
Save to Pocket
AdBlock
Awesome Screenshot
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Tuxera NTFS [Support]
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 249.77 GB Disk used: 152.29 GB
Destinations:
My Passport [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 152.29 GB X 3)
4% WindowServer
1% fontd
0% com.apple.WebKit.Networking
0% smcFanControl
0% AppleSpell
601 MB com.apple.WebKit.WebContent
301 MB Finder
215 MB Safari
180 MB WindowServer
172 MB mds_stores
Virtual Memory Information: ℹ️
593 MB Free RAM
4.49 GB Active RAM
2.33 GB Inactive RAM
1.14 GB Wired RAM
2.53 GB Page-ins
377 KB Page-outs
Dec 6, 2014, 06:20:45 PM Self test - passed
Dec 6, 2014, 06:20:34 PM EvernoteHelper_2014-12-06-182034_Sergiys-MacBook-Pro.crash
Dec 5, 2014, 09:07:38 PM Adobe Premiere Pro CC_2014-12-05-210738_...diag [Details]
Dec 5, 2014, 06:21:31 PM Adobe Premiere Pro CC_2014-12-05-182131_...diag [Details]
Dec 5, 2014, 10:33:38 AM firefox_2014-12-05-103338_Sergiys-MacBook-Pro.cpu_resource.diag [Details]
Dec 4, 2014, 09:34:19 PM After Effects_2014-12-04-213419_Sergiys-MacBook-Pro.cpu_resource.diag [Details]
Dec 4, 2014, 01:54:01 AM After Effects_2014-12-04-015401_Sergiys-MacBook-Pro.cpu_resource.diag [Details]
Dec 3, 2014, 10:11:29 PM After Effects_2014-12-03-221129_Sergiys-MacBook-Pro.cpu_resource.diag [Details]
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Dec 6, 2014 10:32 AM in response to Pudichby Lexiepex,Like I said:
You have very crippling softwares on your system, and you have been infected.
This thread is already too long, start a new one. Post the list here.
There is a lot to do. A new thread attracts more troubleshooters.
Look in this thread how others started a new thread. I am not coming back here anymore.
Lex
PS, there is no need to do anyting about the hosts file: the issue is in the software that compromised it. See also in this thread.
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Dec 6, 2014 2:39 PM in response to Lexiepexby greg sahli,You know, I agree with Lex - it is a pain to get through this long thread to help you.
To ask your question again, go up to the Mavericks page, then type in the block "Search or Ask a Question." Start your new question there.
By the way, according to the Etrecheck, you haven't yet removed CleanMyMac correctly/completely.
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Dec 21, 2014 2:29 PM in response to arthurby paperclip writer,Hey Arthur
If you're still looking in on this thread-
I do a bit of this type of diagnostics myself, and I find myself dearly missing the Extension Manager from pre-OS X days. The ability to disable single objects or entire OS infrastructures was useful and comprehensive in hunting down issues. While I am not a developer, I imagine that the folks in Cupertino are capable of designing something to manage these groups of background tasks...
Nice work in this thread.
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Mar 7, 2015 9:42 AM in response to arthurby Xyenz Fyxion,HI, arthur. I too have an issue with kernel_task and slower than I feel necessary computer. Below is my EtreCheck, as per your suggestion.
(I have since backed up my first Time Machine backup on a new HD.)
Problem description:
Computer running slowly.
EtreCheck version: 2.1.8 (121)
Report generated March 6, 2015 4:39:29 PM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
iMac (27-inch, Mid 2011) (Technical Specifications)
iMac - model: iMac12,2
1 3.4 GHz Intel Core i7 CPU: 4-core
16 GB RAM
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
BANK 0/DIMM1
4 GB DDR3 1333 MHz ok
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: Unknown
AMD Radeon HD 6970M - VRAM: 2048 MB
iMac 2560 x 1440
OS X 10.8.5 (12F45) - Time since boot: 2 days 5:52:26
Hitachi HDS723020BLA642 disk1 : (2 TB)
disk1s1 (disk1s1) <not mounted> : 210 MB
Macintosh HD 2 (disk1s2) /Volumes/Macintosh HD 2 : 2.00 TB (12.04 GB free)
APPLE SSD TS256C disk0 : (251 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 250.14 GB (58.00 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5690H
Avid Avid Mbox Mini
iLok iLok
E-MU Systems, Inc. E-MU XMidi1X1
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
LaCie Porsche Desktop 4 TB
disk9s1 (disk9s1) <not mounted> : 315 MB
LaCie (disk9s2) /Volumes/LaCie : 3.92 TB (2.28 TB free)
LACIE SHARE (disk9s3) /Volumes/LACIE SHARE : 79.70 GB (75.03 GB free)
Apple, Inc. Keyboard Hub
Apple Inc. iPhone
Alesis QX49
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
WD My Passport 071D 800mbit - 800mbit max
disk5s1 (disk5s1) <not mounted> : 32 KB
XBT (disk5s3) /Volumes/Xybertron : 2.00 TB (60.17 GB free)
WD My Passport 071D 800mbit - 800mbit max
disk4s1 (disk4s1) <not mounted> : 210 MB
XFF2 (disk4s2) /Volumes/Xy-Fy Foto 2 : 2.00 TB (46.65 GB free)
WD My Passport 071D 800mbit - 800mbit max
disk2s1 (disk2s1) <not mounted> : 32 KB
XFF (disk2s3) /Volumes/Xy-Fy Fotography : 2.00 TB (28.29 GB free)
WD My Passport 071D 800mbit - 800mbit max
disk3s1 (disk3s1) <not mounted> : 32 KB
XV (disk3s3) /Volumes/Xyenz Vyzion : 2.00 TB (114.22 GB free)
Apple Inc. thunderbolt_bus
/etc/sysctl.conf - Exists
/etc/hosts - Count: 23
Anywhere
/Applications/CodeMeter.app
[not loaded] com.wibu.codemeter.CmUSBMassStorage (1.0.7) [Click for support]
/Applications/LaCie Desktop Manager.app
[not loaded] com.LaCie.ScsiType00 (1.2.13 - SDK 10.5) [Click for support]
[not loaded] com.jmicron.driver.jmPeripheralDevice (2.0.4) [Click for support]
[not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1 - SDK 10.5) [Click for support]
[not loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.13 - SDK 10.5) [Click for support]
/Applications/Toast 11 Titanium/Spin Doctor.app
[not loaded] com.hzsystems.terminus.driver (4) [Click for support]
/Applications/Toast 11 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]
/Applications/VMware Fusion.app
[not loaded] com.vmware.kext.vmci (90.4.19) [Click for support]
[not loaded] com.vmware.kext.vmioplug.10.1.26 (10.1.26) [Click for support]
[not loaded] com.vmware.kext.vmnet (0194.56.92) [Click for support]
[not loaded] com.vmware.kext.vmx86 (0194.56.92) [Click for support]
[not loaded] com.vmware.kext.vsockets (90.4.24) [Click for support]
/System/Library/Extensions
[loaded] at.obdev.nke.LittleSnitch (4234 - SDK 10.8) [Click for support]
[not loaded] com.Avid.driver.AvidDX (5.9.0 - SDK 10.8) [Click for support]
[not loaded] com.SafeNet.driver.Sentinel (7.5.2) [Click for support]
[not loaded] com.avid.usb.mbox.driver (1.1.1 - SDK 10.6) [Click for support]
[loaded] com.avid.usb.mboxmini.driver (1.2.0 - SDK 10.7) [Click for support]
[not loaded] com.caiaq.driver.NIUSBMaschineControllerDriver (2.7.0 - SDK 10.8) [Click for support]
[loaded] com.digidesign.iokit.DigiDal (10.3.6f14 - SDK 10.6) [Click for support]
[not loaded] com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Click for support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Click for support]
[not loaded] com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Click for support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Click for support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Click for support]
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Click for support]
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
ProTec6: Path: /Library/StartupItems/ProTec6
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[failed] com.apple.accountsd.plist [Click for details]
[failed] com.apple.coreservices.appleid.authentication.plist [Click for details]
Problem System Launch Daemons: ℹ️
[failed] com.apple.wdhelper.plist [Click for details]
[loaded] com.genarts.JawsServiceMonstersAfterEffects64.plist [Click for support]
[not loaded] com.wibu.CodeMeter.Server.plist [Click for support]
[loaded] 9ZTHPRB4MV.com.soundradix.TTLWrapperAgent.plist [Click for support]
[loaded] 9ZTHPRB4MV.com.soundradix.TTLWrapperAgent.SL.plist [Click for support]
[loaded] 9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox.plist [Click for support]
[loaded] 9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox.SL.plist [Click for support]
[running] at.obdev.LittleSnitchUIAgent.plist [Click for support]
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.AdobeCreativeCloud.plist [Click for support]
[running] com.avid.mbox.helper.plist [Click for support]
[running] com.avid.mboxmini.helper.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.teamviewer.teamviewer.plist [Click for support]
[running] com.teamviewer.teamviewer_desktop.plist [Click for support]
[running] at.obdev.littlesnitchd.plist [Click for support]
[running] com.adobe.adobeupdatedaemon.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.avid.AMCUninstaller.plist [Click for support]
[loaded] com.avid.AvidUninstaller.plist [Click for support]
[running] com.edb.launchd.postgresql-8.4.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.paceap.eden.licensed.plist [Click for support]
[failed] com.redgiant.LinkUpdateChecker.plist [Click for support]
[loaded] com.teamviewer.Helper.plist [Click for support]
[running] com.teamviewer.teamviewer_service.plist [Click for support]
[loaded] PACESupport.plist [Click for support]
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.amazon.music.plist [Click for support]
[loaded] com.digitalrebellion.PreferenceManagerAutoSave.plist [Click for support]
[loaded] com.google.GoogleContactSyncAgent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
VMware Fusion Start Menu Application (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)
Spotify Application (/Applications/Spotify.app)
NIHardwareAgent Application Hidden (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.1
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
JavaAppletPlugin: Version: Java 7 Update 75 Check version
DVCPROHDAudio: Version: 1.3.2
Avid CoreAudio: Version: 10.3.6.269 - SDK 10.6 [Click for support]
3rd Party Preference Panes: ℹ️
CodeMeter [Click for support]
Flash Player [Click for support]
FUSE for OS X (OSXFUSE) [Click for support]
Java [Click for support]
Mbox [Click for support]
Mbox Mini [Click for support]
MenuMeters [Click for support]
Native Instruments USB Audio [Click for support]
Perian [Click for support]
Tuxera NTFS [Click for support]
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 250.14 GB Disk used: 192.14 GB
Destinations:
LaCie [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 192.14 GB X 3)
10% WindowServer
5% Finder
2% backupd
2% Google Chrome
2% Dock
447 MB Google Chrome
429 MB Messages
309 MB mds
275 MB Google Chrome Helper
223 MB CalendarAgent
Virtual Memory Information: ℹ️
2.78 GB Free RAM
7.16 GB Active RAM
5.30 GB Inactive RAM
1.93 GB Wired RAM
17.20 GB Page-ins
6.63 GB Page-outs
Mar 6, 2015, 03:28:07 PM /Library/Logs/DiagnosticReports/usbmuxd_2015-03-06-152807_[redacted].crash
Mar 4, 2015, 10:46:26 AM Self test - passed
Mar 3, 2015, 07:44:06 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Total Video Converter Lite - Totally Free to Convert Any Format_2015-03-03-194406_[redacted].crash
Mar 3, 2015, 05:35:49 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Pro Tools_2015-03-03-173549_[redacted].crash
Mar 5, 2015, 04:44:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iExplorer_2015-03-05-164410_[r edacted].crash
Mar 4, 2015, 10:51:46 AM /Library/Logs/DiagnosticReports/mDNSResponder_2015-03-04-105146_[redacted].cras h
Mar 3, 2015, 07:43:54 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Total Video Converter Lite - Totally Free to Convert Any Format_2015-03-03-194354_[redacted].crash
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Mar 7, 2015 11:10 AM in response to Xyenz Fyxionby Lexiepex,You have crippling softwares on your system.
This thread is already too long, start a new one. Post the list here.
There is a lot to do. A new thread attracts more troubleshooters.
Lex
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Mar 17, 2015 6:43 AM in response to arthurby ronalA,hi Arthur my name is Ronal, I'm having problem with my mac its running slow i did a EtreCheck . can u help me out with some of these red marks on my mac
EtreCheck version: 2.1.8 (121)
Report generated March 17, 2015 at 9:38:06 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
MacBook Pro (15-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 564
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1440 x 900
AMD Radeon HD 6490M - VRAM: 256 MB
OS X 10.9.5 (13F34) - Time since boot: 6 days 12:17:55
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
MAC OS X (disk0s2) / : 499.25 GB (252.28 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5970H
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Logitech USB Receiver
Apple Computer, Inc. IR Receiver
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
/Applications/VMware Fusion.app
[not loaded] com.vmware.kext.vmci (90.5.7) [Click for support]
[not loaded] com.vmware.kext.vmioplug.12.1.17 (12.1.17) [Click for support]
[not loaded] com.vmware.kext.vmnet (0174.73.49) [Click for support]
[not loaded] com.vmware.kext.vmx86 (0174.73.49) [Click for support]
[not loaded] com.vmware.kext.vsockets (90.5.7) [Click for support]
Problem System Launch Daemons: ℹ️
[failed] com.apple.AOSNotificationOSX.plist [Click for details]
[failed] com.apple.wdhelper.plist
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Wondershare Helper Compact Application (/Users/[redacted]/Library/Application Support/Helper/Wondershare Helper Compact.app)
SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]
Default Browser: Version: 537 - SDK 10.9
AdBlock
MacVeXe
Slick Savings [Adware! - Remove]
Facebook Photo Zoom
Amazon Shopping Assistant [Adware! - Remove]
Ebay Shopping Assistant [Adware! - Remove]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine not configured!
6% WindowServer
1% sysmond
0% AppleSpell
0% Dock
0% loginwindow
601 MB Safari
43 MB Finder
34 MB WindowServer
30 MB com.apple.WebKit.WebContent
21 MB com.apple.WebKit.Networking
Virtual Memory Information: ℹ️
88 MB Free RAM
750 MB Active RAM
690 MB Inactive RAM
1.07 GB Wired RAM
1.40 GB Page-ins
37 MB Page-outs
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Mar 17, 2015 6:47 AM in response to ronalAby stedman1,Your computer is riddled with AdWare and useless software. Use the info below to rid it if the AdWare, then uninstall CleanMyMac2 as per developers instruction. If these steps don't help, please start a new post with as much detail as possible.
Please review the options below to determine which method is best to remove the Adware installed on your computer.
The Easy, safe, effective method:
http://www.adwaremedic.com/index.php
If you are comfortable doing manual file removals use the somewhat more difficult method:
http://support.apple.com/en-us/HT203987
Also read the articles below to be more prepared for the next time there is an issue on your computer.
https://discussions.apple.com/docs/DOC-7471
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Mar 17, 2015 7:56 AM in response to ronalAby Lexiepex,In addition to Stedmans' perfect advice:
After you have done as he recommends go to Safari/Preferences/Extensions and delete all remaining extensions (except Adblock): they are all crap.
One remark about Adblock:
it is a trustworthy Adblocker at the moment in contrary to AdblockerPlus and Ghostblocker.
But when reading sites with very many ads and thus little space for articles, you must be aware that such a site is not there for the articles (thus questionable content) but for the income from ads.
Lex
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