HT203977: How to back up your iPhone, iPad, and iPod touch
Learn about How to back up your iPhone, iPad, and iPod touch
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Dec 23, 2014 4:07 AM in response to ijulbluesby Winston Churchill,Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.