TheBenke
Level 1 (1 points)

Q: "The message has no content" showing in my Mail

Hello,

 

I am aware that this is a known issue but I think this should be looked at from a Apple perspective. I'm getting these kinds of email in my mailbox and this is getting extremely frustrating to deal with. I tried a lot of things before posting this question. iPhone full restore, deleting my mailbox and readding it, adding one of my other Gmail account (and it does the same thing), close the Mail app and reopen it and nothing fixes the problem.

 

image.png

 

Can someone from Apple reply to this question and tell us a workaround for this problem?

 

Thanks folks.

iPhone 5, iOS 7.1

Posted on Apr 15, 2014 10:04 AM

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TheBenke

Q: "The message has no content" showing in my Mail

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  • Helpful answers

  • by Anthony Hobbs,

    Anthony Hobbs Anthony Hobbs Apr 15, 2014 10:08 AM in response to TheBenke
    Level 4 (1,084 points)
    Apr 15, 2014 10:08 AM in response to TheBenke

    http://support.apple.com/kb/TS3899

  • by TheBenke,

    TheBenke TheBenke Apr 15, 2014 10:17 AM in response to Anthony Hobbs
    Level 1 (1 points)
    Apr 15, 2014 10:17 AM in response to Anthony Hobbs

    Done already.

  • by Bob McFish,

    Bob McFish Bob McFish Aug 2, 2014 2:34 AM in response to Anthony Hobbs
    Level 1 (4 points)
    Aug 2, 2014 2:34 AM in response to Anthony Hobbs

    Thanks for trying to help but I followed the link you posted and did not find any mention of "This message has no content"

  • by TheBenke,

    TheBenke TheBenke Dec 24, 2014 9:51 AM in response to TheBenke
    Level 1 (1 points)
    Dec 24, 2014 9:51 AM in response to TheBenke

    Bringing back this issue. I still have this problem on-going. Anybody have a solution?


    Thanks!

  • by ManSinha,

    ManSinha ManSinha Dec 24, 2014 9:57 AM in response to TheBenke
    Level 6 (10,250 points)
    iPhone
    Dec 24, 2014 9:57 AM in response to TheBenke

    Out of curiosity - do you see that if / when you open Gmail on a computer? (PC or Mac)

     

    Thanks

  • by TheBenke,

    TheBenke TheBenke Dec 27, 2014 1:30 PM in response to ManSinha
    Level 1 (1 points)
    Dec 27, 2014 1:30 PM in response to ManSinha

    No I don't see any of these messages in Gmail (both PC & Mac)

  • by ManSinha,

    ManSinha ManSinha Dec 27, 2014 1:53 PM in response to TheBenke
    Level 6 (10,250 points)
    iPhone
    Dec 27, 2014 1:53 PM in response to TheBenke

    This is courtesy of Lawrence Finch -

     

    "

    Hi

     

    Maybe this helps you out. Credits to Lawrence Finch, Apple Discussions.

     

    Message bodies are not downloaded until you open the folder containing the message. If you have a POP3 account it is possible that the message has been downloaded and deleted from the server by another mail program running on a home or office computer, so the message is gone by the time you are ready to read it. If you have a POP3 account you should make sure that any other computers that access your mail are off or at least have automatic email retrieval disabled.

     

    If you have an Exchange account there really IS an issue. When you set up an Exchange account on the iPhone it gets its settings from the Outlook client on your computer. In some cases this setting doesn't work right on the iPhone. So if you have this problem AND your mail server is Exchange do not set up the iPhone as an Exchange client. Instead, create the account on the iPhone as an IMAP account.

     

    If a message is very larger (probably over 1 MB or so) the iPhone won't download it. This could be why it happens with only some messages.

     

    Finally, if you have it set up as an IMAP account and it still happens you are very unusual, as just about everyone who has reported this problem is using either Exchange or POP3. (Unless it happens on very large messages only)."


    http://www.techaudible.net/message-content-mail-app-fix/

  • by Cyclebabs,

    Cyclebabs Cyclebabs Apr 18, 2015 3:52 AM in response to TheBenke
    Level 1 (0 points)
    Apr 18, 2015 3:52 AM in response to TheBenke

    I Just had this problem and fixed it.  Rebooted phone and turned cellar data on, and messages came back.

    hope that helps.

  • by eloise4,

    eloise4 eloise4 Aug 17, 2016 1:34 PM in response to Cyclebabs
    Level 1 (4 points)
    Mac OS X
    Aug 17, 2016 1:34 PM in response to Cyclebabs

    You all are talking about something completely different from the problem in the original question (which I have). There are not messages missing; there is an unwanted message, namely "This message has no content." See illustration above. You might think, well just delete it, which I do, but after deleting 50 or 60 of them every day, one gets tired of this.