HT201274: Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch

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BriscoeGary

Q: trying to erase all my data on my old iPad - after putting in my passcode it keeps asking me for my restricted passcode what is my restricted passcode?

i am trying to erase all my data on my old i pad - after putting in my passcode it asks me for my "restricted passcode"   - where or what is my restricted passcode?

MacBook, iOS 8.1

Posted on Dec 24, 2014 2:06 PM

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Q: trying to erase all my data on my old iPad - after putting in my passcode it keeps asking me for my restricted passcode what is my ... more

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  • by Ralph9430,

    Ralph9430 Ralph9430 Dec 24, 2014 2:11 PM in response to BriscoeGary
    Level 6 (18,190 points)
    Apple Watch
    Dec 24, 2014 2:11 PM in response to BriscoeGary

    The Restrictions passcode is the passcode used to set or edit Restrictions in the Settings app.

  • by Demo,

    Demo Demo Dec 24, 2014 2:21 PM in response to BriscoeGary
    Level 10 (95,651 points)
    iPad
    Dec 24, 2014 2:21 PM in response to BriscoeGary

    If you can't remember the passcode, you will not be able to get into the settings in order erase all content and settings. You will have to wipe your iPad by restoring to factory settings using iTunes on your computer - or on any computer running iTunes.m

  • by Lois Green,

    Lois Green Lois Green Dec 24, 2014 5:37 PM in response to BriscoeGary
    Level 1 (82 points)
    Dec 24, 2014 5:37 PM in response to BriscoeGary

    A restriction passcode is used to open specific apps and perform certain tasks.  The restrictions passcode is four-digit.

     

    Important: If you lose or forget your Restrictions passcode, you'll need to perform a factory restore to remove it. However, please note that resetting to factory settings will erase all data on your iPad, so before doing that, you need to backup your iPad with iTunes or iCloud.

  • by Demo,

    Demo Demo Dec 24, 2014 5:44 PM in response to Lois Green
    Level 10 (95,651 points)
    iPad
    Dec 24, 2014 5:44 PM in response to Lois Green

    Lois Green wrote:

     

    However, please note that resetting to factory settings will erase all data on your iPad, so before doing that, you need to backup your iPad with iTunes or iCloud.

    Backing up the iPad and subsequently restoring the backup will simply result in the forgotten restrictions passcode reappearing on the device and the OP will be back where he started - with a restrictions passcode that he cannot remember.

     

    The iPad must be restored to factory settings ... restored as new .... without the backup being restored.

  • by Lois Green,

    Lois Green Lois Green Dec 24, 2014 6:43 PM in response to Demo
    Level 1 (82 points)
    Dec 24, 2014 6:43 PM in response to Demo

    Demo wrote:

    Backing up the iPad and subsequently restoring the backup will simply result in the forgotten restrictions passcode reappearing on the device and the OP will be back where he started - with a restrictions passcode that he cannot remember.

     

    The iPad must be restored to factory settings ... restored as new .... without the backup being restored.

    Correct, I overlooked the problem. But all data will be erased.

    Though BriscoeGary is going to erase his old iPhone, is there a way that can save the data when we don't want to lose data but forget restricted passcode?

    Thanks a lot!

  • by Demo,

    Demo Demo Dec 24, 2014 7:06 PM in response to Lois Green
    Level 10 (95,651 points)
    iPad
    Dec 24, 2014 7:06 PM in response to Lois Green

    Unfortunately, no. All data will be erased.