iMACDaddy2009
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Q: I don't receive receive email alerts on my iphone

My mail notifications settings are set up to what they've always been.  but, i don't receive mail alerts.  i have to go into my inbox to refresh my incoming mail.  what seems to be the problem, please help.

Posted on Dec 25, 2014 8:42 AM

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iMACDaddy2009

Q: I don't receive receive email alerts on my iphone

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  • by Nubz N.,

    Nubz N. Nubz N. Dec 26, 2014 10:20 AM in response to iMACDaddy2009
    Community Hosts
    Dec 26, 2014 10:20 AM in response to iMACDaddy2009

    Hi iMACDaddy2009,

     

    When you state you need to refresh your incoming mail manually, it really sounds like your fetch mail settting is either off or set longer than you'd like.

     

    Learn about cellular data settings and usage on your iPhone and iPad (Cellular Model) - Apple Support

    You can set apps like Mail to fetch data wirelessly at specific intervals. The more frequently your device fetches email or other data, the faster data is consumed.

     

    • To fetch new data manually, tap Settings > Mail, Contacts, Calendars > Fetch New Data. Turn off Push, then tap Manually.
    • To increase the fetch interval, tap Settings > Mail, Contacts, Calendars > Fetch New Data and tap Hourly.

     

    This is a global setting, which means it applies to all apps that don't support push services.

    Please verify that setting.

     

    Best,

    Nubz