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Helpful answers
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Dec 25, 2014 10:48 AM in response to muaath asaliby Ingo2711,The only thing you did not try so far would be step 3 and 4, checking the SIM card and checking for carrier updates:
If you're in your carrier's coverage area
Follow these steps, testing after each.
- Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
- Restart your device.
- Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
- Check for a carrier-settings update: Connect to a Wi-Fi network, tap Settings > General > About, and install any available carrier-settings updates. If you can't connect to Wi-Fi, connect your device to a computer that has iTunes.
- Update your iPhone to the latest version of iOS.
- Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
- Contact your carrier to check for any network or account issues.
- Restore your iPhone.
copied from If you see No Service in the status bar of your iPhone or iPad - Apple Support
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Dec 25, 2014 11:05 PM in response to Ingo2711by muaath asali,I made all of these and none of them worked. So what is the problem?
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Dec 26, 2014 1:39 AM in response to muaath asaliby Ingo2711,You should get your device checked by an Authorized Apple Service Provider or Apple Support. Since setting it up as new device ruled out a software issue, this might be hardware related.
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Dec 27, 2014 1:16 AM in response to Ingo2711by muaath asali,The strange thing that it only show searching when I turn on the Internet data of the phone and keeps showing searching more frequently when I load something that need a lot of data, like maps.
So is the problem from the antenna stops working when loading a lot of data?