Q: HP Laserjet P1102w by USB "The disk you inserted is not readable by this computer"
My HP Laserjet P1102w used to work fine with OS X10.10. Then it started saying "The disk you inserted is not readable by this computer" whenever I switched it on, but the printer still worked. This morning it didn't. I uninstalled the printer, but can't re-install it - it isn't listed when I click "+". I have tried a different USB cable, and a different USB port - same message. The HP website does not provide a downloadable driver, as far as I can see. What do I do? (The wireless connection to the printer stopped working ages ago. The printer still works with our two PCs via USB.)
iMac, OS X Yosemite (10.10)
Posted on Dec 25, 2014 1:51 AM
Hi Shapley,
Repairing the disk permissions can be done as following:
1. Open the the Applications folder.
2. Go to the Utilities folder.
3. Double-click on Disk Utility.
4. Select the hard drive containing the boot volume.
5. Go to the First Aid tab and select Repair Disk Permissions.
Note: This process may take several minutes depending on the Mac and amount of permissions that need to be repaired. The Progress Log will indicate when the process has been completed.
Next reboot your Mac and try plugging the USB again.
If the same persist, a such may also happen due to a conflict with the HP Smart Install feature which is Windows Based only and being wrongly read by the Mac, in order to resolve a such a Windows based PC will be required. any laptop should meet the purpose, the printer will be installed automatically by connecting the USB.
Next update and install the latest firmware below:
Next follow the HP Smart Install Control Utility below: Select the Printer and follow the on-screen steps to disable the feature for the printer.
NOw plug the USB back to your Mac and check for any difference
Please let me know of any change,
Shlomi
Posted on Dec 26, 2014 3:59 AM