Rufi Khan

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Q: I can't sync or backup my iphone 5 because when i press sync or backup options itunes 12.0.1 will hang

Kindly help me,

my iPhone5 can't sync or backup because when i press sync or backup... Itunes 12.0.1 goes hang... i'm using IOS 8.1

Posted on Dec 27, 2014 8:43 PM

I have this question too

Q: I can't sync or backup my iphone 5 because when i press sync or backup options itunes 12.0.1 will hang

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by Brett L,

Brett L Dec 30, 2014 6:14 AM in response to Rufi Khan
Community Specialists

Dec 30, 2014 6:14 AM in response to Rufi Khan

Hi Rufi,

If you are having an issue with iTunes for Windows becoming unresponsive when an iPhone is connected, I would suggest that you troubleshoot using the steps in this article -

iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch - Apple Support

Thanks for using Apple Support Communities.

Best,

Brett L
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by Rufi Khan,

Rufi Khan Jan 7, 2015 12:50 PM in response to Brett L
Level 1 (0 points)

Jan 7, 2015 12:50 PM in response to Brett L

I Do all the things but all in vain :@
i m afraid to lose.My data and want to update ios 8.1.2.... And want to backup my apps
but i cant sync or backup... Kindly help me
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by Rufi Khan,

Rufi Khan Jan 7, 2015 12:51 PM in response to Rufi Khan
Level 1 (0 points)

Jan 7, 2015 12:51 PM in response to Rufi Khan
I Do all the things but all in vain :@
i m afraid to lose.My data and want to update ios 8.1.2.... And want to backup my apps
but i cant sync or backup... Kindly help me
Edit
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by Brett L,

Brett L Jan 7, 2015 2:34 PM in response to Rufi Khan
Community Specialists

Jan 7, 2015 2:34 PM in response to Rufi Khan

Hi Rufi Khan,

Thank you for using Apple Support Communities. Due to the nature of the issue you described you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.

Brett L
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by Rufi Khan,

Rufi Khan Jan 10, 2015 1:08 PM in response to Brett L
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Jan 10, 2015 1:08 PM in response to Brett L

HEy brett ,

if i update ios 8.1.2 !!! without backup. So i lost all my pics ???
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by Rufi Khan,

Rufi Khan Jan 11, 2015 3:56 AM in response to Rufi Khan
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Jan 11, 2015 3:56 AM in response to Rufi Khan

Problem solved.... Yupppppieeeeee

i update my ios without backup any thing.... And guess what i didn't lose a single pic

i love iphone
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